AT&T 8410 manual Consult

Page 17

Consult

In a hotel front office, you may be required to answer calls for other coworkers. If so, calls intended for those coworkers may be redirected to you by the Call Coverage feature. These calls can be answered the same as any other call. During the call, you may need to leave a message for your coworker or consult with them about the call.

To leave a message for a coworker to call the original caller's extension, do the following:

1.Press the Cover Callback button while connected to the call.

You hear a confirmation tone.

To talk privately with a coworker after answering a redirected call, do the following:

1.Press Transfer .

The call is placed on hold, and you hear a dial tone.

2.Do one of the following:

a.Press Menu , and then press Cnslt.

b.Press Consult .

c.Dial your coworker’s extension.

You hear a ringback tone.

The call rings at your coworker’s extension with priority ringing.

3.You can privately discuss the call. If your coworker is not available, press the held call appearance to reconnect the call.

4.Do one of the following:

a.Press Transfer to transfer the call to your coworker.

b.Press Conf to create a conference call.

Issue 1 March 1996 17

Image 17
Contents Voice Terminal Quick Reference Blank Voice Terminal Quick Reference Conventions Page Feature Feature Access Code Automatic Dialing Buttons Abbreviated DialingPersonal AD Lists Automatic Callback Bridging Security Alert Call ForwardingPress Call Fwd Call Park Call Pickup Conference Page Consult Directory Display Feature Display, Softkeys, and Control Buttons Using the Softkeys to Activate a Feature Other Softkey Features That May Be On Your Display Drop Exit Display FeatureHold Intercom Automatic/Dial Inspect Display FeatureLast Number Dialed Redial Leave Word Calling Manual Exclusion Message Retrieval Display Feature Mute Priority Calling Normal Display FeatureReset Speakerphone Self-Test Select Ringing PatternSend All Calls Speaker and Speakerphone Stored Number Display Feature Time/Date Display Feature Transfer Timer Display FeatureVolume Control
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