Polycom manual Polycom VVX 1500 D Display, Select Status Lines and then

Page 30

Deployment Guide for the Polycom VVX 1500 D Phone

Symptom

Problem

Corrective Action

 

 

 

The user could not place a call.

The call was placed using the

Verify that the user isusing a line that is

 

incorrect protocol.

registered to use the appropriate protocol.

 

 

Do the following:

 

 

1. Press the Menu key.

 

 

2. Select Status > Lines and then

 

 

select the line you used to make the

 

 

call.

 

 

The following figure shows three

 

 

registered lines and the protocol used

 

 

for each line.

 

 

 

Polycom VVX 1500 D Display

Symptom

Problem

Corrective Action

 

 

 

The time and date are flashing.

You have disconnected the

Do one of the following:

 

phone from the network/LAN or

•

Reconnect the phone to the network.

 

there is no SNTP server

 

•

Disable the time and date display on

 

configured.

 

 

the phone per the instructions below.

 

 

 

 

 

1.

Press the Menu key, and then select

 

 

 

Settings > Basic > Preferences >

 

 

 

Time & Date.

 

 

 

The Time & Date screen displays.

 

 

 

Scroll to Disable, and then press

 

 

 

Select soft key.

 

 

2.

Press the Menu key again to return to

 

 

 

the idle screen.

 

 

 

The idle screen no longer displays the

 

 

 

time and date.

 

 

 

 

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Contents SIP 3.2.2 November 2009 1725-16823-001 Rev. a Trademark Information About This Guide Deployment Guide for the Polycom VVX 1500 D Phone Contents Deployment Guide for the Polycom VVX 1500 D Phone Supported Phone Features Unsupported Phone Features OverviewSupported Phone Features Unsupported Phone FeaturesOverview Deployment Guide for the Polycom VVX 1500 D Phone Setting Up the Polycom VVX 1500 D Phone Connecting the Phone to the Network Refer to Upgrading the Phone’s Software onConfiguring the Phones Time and Date Display Browser ProtocolTime and Date Display BrowserProtocol Make/Model Protocol Software Version Deployment Guide for the Polycom VVX 1500 D Phone Modifying Phone’s Configuration Using the Web Interface Deploying Phones From the Provisioning Server onDeployment Guide for the Polycom VVX 1500 D Phone Setting Up the Polycom VVX 1500 D Phone Setting Up the Provisioning Server For example, C\test\VVX1500 Deploying Phones From the Provisioning Server Creating an Application Configuration File Deployment Guide for the Polycom VVX 1500 D Phone Advanced Reboot Phone Upgrading the Phone’s Software Locating the Latest Software Downloading New Software to the Phone Deployment Guide for the Polycom VVX 1500 D Phone Troubleshooting the Polycom VVX 1500 D Phone CallingCalling Polycom VVX 1500 D Display Polycom VVX 1500 D Display Select Status Lines and thenConfiguration Files Application Configuration File sip.cfgPer-Phone Configuration File phone1.cfg Master Configuration File Using the Web Interface onApplication Configuration File Protocol voIpProtVideo Settings video User Preferences upCall Handling Configuration call Event Logging logSecurity sec Per-Phone Configuration File Microbrowser mbRegistration reg Deployment Guide for the Polycom VVX 1500 D Phone Miscellaneous Administrative Tasks Setting Up an FTP ServerSetting Up an FTP Server Deployment Guide for the Polycom VVX 1500 D Phone Index Deployment Guide for the Polycom VVX 1500 D Phone
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