Polycom IP300 Answering a Call, Call Hold and Resume, Multiple Calls on Hold, Microphone Mute

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DoNotDisturb

Answering a Call

Using the Handset:

Pick up the handset.

Using Listen Mode:

Press the Answer soft key or the line key

().

Using the Headset:

Pressing will answer the call through an optionally connected headset. If headset memory mode is

enabled, pressing the line key () will do the same.

In all cases, the active call will appear on the display showing call duration and destination.

Incoming calls may be ignored by pressing the Reject soft key or during ringing.

If there is an active call when a new incoming call is received, pressing the Answer soft key places the active call on hold to answer the new call.

Pressing Answer will also answer the call in the previously con- nected mode.

Call Hold and Resume

During a call, press Hold or the Hold soft key. The call will be placed on hold and this will be indicated on the display. Press the Resume soft key to retrieve the call.

Multiple Calls on Hold

If multiple calls are on hold on a single line key, use the arrow keys to switch between the calls then press the Resume soft key to retrieve the desired call. If more than two calls are on hold on a single key, an indica- tion will appear on the display, for example “2/3” shows that this is the second call out of three calls.

If calls are on hold on more than one line key, the details of the calls on any line key can be viewed by pressing that line key and holding it down for a few seconds. If a line key is pressed briefly, the first call on hold on that line key will be retrieved.

Microphone Mute

During a call, press . The LED on the phone lights up and a flashing microphone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to handset and headset modes. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Contents User Guide Contents Modifications Part 15 RulesParts List IntroductionAC Power Option Installing SoundPoint IP 300/301 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions DescriptionUsing Listen Mode Using SoundPoint IP 300/301 SIPUsing the Handset Using the HeadsetMultiple Calls on Hold Answering a CallCall Hold and Resume Microphone MuteSplitting a Conference General Key UseLocal Conferencing Transferring a CallEnding a Call Call TimerVolume Adjustment RedialDo Not Disturb Headset Memory ModeTime and Date Call Lists Display ContrastRing Type See also Distinctive Ringing / Call TreatmentContact List Contact ListTo add or edit a contact To search for a particular contactMultiple Keys Per Line Speed DialMultiple Lines EditMultiple Call Appearances Shared LinesTo listen to voice messages Voice MailDistinctive Ringing / Call Treatment Tures, Messages*,†Text Messaging Optional FeaturesPhone Reboot To read text messagesPresence / Status / Buddy Lists To view and change Presence settingsTo send a text message Page No Display, Incorrect Display or Bad Contrast TroubleshootingNo Dial-Tone No RingingNo Audio on Headset No Response from Feature Key PressesDisplay shows Network Link is Down Class B Digital Device or Peripheral Safety and ComplianceInstallation Instructions ModificationsIndustry Canada IC Polycom Limited Warranty and Limitation LiabilityCE and Vcci Mark Exclusions Warranty ExclusiveService Agreements Limitations of LiabilityGoverning Law DisclaimerCopyright Notice Page Polycom, Inc Barber Lane Milpitas, CA

IP300 specifications

The Polycom IP300 is an advanced IP phone designed for small to medium-sized businesses that require a reliable and high-quality communication device. As part of the Polycom SoundPoint series, the IP300 is known for its user-friendly interface, high-definition audio quality, and robust features that enhance productivity in the workplace.

One of the standout characteristics of the Polycom IP300 is its exceptional audio performance. The phone utilizes Polycom’s Acoustic Clarity Technology, which ensures crisp, clear sound quality during conversations. This technology reduces background noise and echo, allowing for natural dialogue and effective communication. Additionally, the IP300 features wideband audio support, delivering clearer voice quality, especially in VoIP (Voice over Internet Protocol) environments.

The IP300 is equipped with a comprehensive set of features, including a large backlit LCD display that provides easy access to call information and contacts. With support for multiple lines, users can manage multiple calls and audio conferences simultaneously. The phone also comes with configurable keys that allow users to customize their experience, enabling quick access to important contacts and frequently used features.

Connectivity is another key aspect of the Polycom IP300. The phone supports Power over Ethernet (PoE), which simplifies installation by allowing the device to receive power through the same Ethernet cable used for network connectivity. This minimizes cable clutter and provides flexibility in phone placement within an office environment. Moreover, the IP300 is compatible with a wide range of SIP-based VoIP platforms, making it a versatile choice for businesses utilizing various communication providers.

The device is designed for ease of use, featuring simple navigation controls and a well-organized menu system. It supports features like call hold, transfer, and voicemail access, which are essential for effective call management. The Polycom IP300 also supports a range of additional accessories, such as a headset for hands-free communication, enhancing its usability in busy office settings.

Security is paramount in today’s digital landscape, and the Polycom IP300 incorporates advanced security features to protect sensitive communication. It supports encrypted signaling and media, ensuring that conversations remain confidential and secure from potential eavesdropping or unauthorized access.

In summary, the Polycom IP300 is a robust IP phone that combines user-friendly features with superior audio quality and connectivity. Its reliability, adaptability to different VoIP platforms, and security measures make it an excellent choice for businesses seeking to enhance their communication capabilities.
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