Aiphone IP-EWST manual Intercom View / Custom View tab

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Using TalkMaster

The Answer Later button is displayed when the Activate Call Announcement option in menu Admin - Preferences - Options has been checked and a call is incoming.

Activating the Talk or Listen buttons answers the call and removes the Answer Later button from the screen

Pressing this button sends a message (i.e. "please hold") to the intercom and disables the Audible and Visual alerts, allowing the TalkMaster operator time to complete another task before answering the incoming call

Intercom View / Custom View tab

The Intercom View tab shows you all Intercoms that have connected to TalkMaster™. The Custom View shows all Paging Groups that have been defined as well as any Intercoms that are not defined in a Paging Group. Both views have the same columns and TalkMaster operates the same way on either view. You will normally work out of one or the other view depending on your environment.

TalkMaster can be configured to hide the Intercom View or the Custom View. This option is available through menu Admin ￿ Preferences.

Intercom View - is used when you require 2-way communication with your Intercoms and have limited or non-static paging group requirements.

The first column indicates Intercom’s connection status. A Green ICON means Online, a Red ICON means Offline, an Orange ICON means at least one Intercom in a paging group is offline.

Grp - Click the box to tag Intercoms with an "X" to create an ad hoc paging group. Intercoms in an ad hoc paging group are simultaneously sent audio when Talk Mode is set to Group or All Active. To clear all Grp checkmarks, click the Grp column heading

Location - Identifies the Intercom by Name

Status - Displays the Intercoms connection status

Address - Displays the Intercoms IP address

Door/Gate - Displays the button if the Intercom has a Door Relay option configured. Clicking the button will turn on the Door Relay for the amount of time that has been configured in the Intercom.

Notes - Displays information about intercom communications

Single click anywhere on a row except the Grp column to select (highlight with a blue background) an Intercom for Talk / Listen operations. Only one Intercom can be selected at a time. Clicking the selected Intercom will de-select it.

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Contents TalkMaster Table of Contents Iii Release Notes Welcome To TalkMasterWelcome Welcome To TalkMaster System Requirements Page TalkMaster Overview Using TalkMasterTalkMaster Main Screen Tool Bar Intercom View / Custom View tab Using TalkMaster Auto Response Calls WaitingAudio Player Listen Mode Listen button Talk ModeUsing TalkMaster Paging Messages Talk / Page buttonAudio Archive System EventsPage Call Announcement Using Call AnnouncementIncoming Call Preferences Options tab Preferences and SetupPreferences Preferences Multimedia tab Preferences Volume tab Paging Groups Preferences Legacy tabPaging Setup Capture Audio Archive Play Audio Archive Managed Intercoms Unattended Console TalkMaster Console ForwardingForward Intercoms Retrieve IntercomsTalkMaster Console Forwarding Tools Menu TalkMaster Menu OptionsFile Menu View MenuConsole Menu Admin MenuHelp Menu TalkMaster Menu Options Advanced Configuration Configuring IntercomsConfigure Intercoms Intercom Configuration TalkMaster Clients Configuring Intercoms Configuring Intercoms Intercom Configuration Direct Mode Configuring Intercoms Updating Firmware Icom Firmware Updating NIC Firmware UpdatingDo not Turn the Intercom OFF While the Firmware is Uploading Page Configuration Action Menu Intercom Configuration Tool Menu OptionsConfiguration File Menu Configuration View MenuPage Changing Recordings TroubleshootingTroubleshooting Troubleshooting LAN IndexWAN