Using Call Announcement
An important benefit of using Call Announcement is that any other intercom is prevented from interrupting your "conversation" because the Talk or Listen button is always active. TalkMaster will not interrupt a call if there is already one in progress. Any other intercom that tries to contact TalkMaster will be placed in the Calls Waiting list.
Incoming Call
The Incoming Call dialog appears when the Activate Call Announcement option has been selected in menu Admin - Preferences - Options tab and the TalkMaster screen has been minimized.
Clicking the Answer Now button with the mouse or pressing the Enter or Space Bar key brings up the main TalkMaster window.
Clicking the Answer Later button with the mouse sends a message (i.e. "one moment please") message to the Intercom, closes the dialog and turns off the Visual and Audible Alerts. This action allows the TalkMaster operator to complete another task before answering the incoming call. If the call is not answered within 30 seconds, the Incoming Call dialog will open again and the Visual and Audible alerts will be triggered. Clicking the TalkMaster Icon in the Windows Task Bar or System Tray restores the TalkMaster screen with the Intercom selected in the Intercom View / Custom View.
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