Aiphone IP-EWST manual Troubleshooting

Page 49

Troubleshooting

Audio Notification can be set to Doorbell or Custom. It is best to keep the recording to 1 or 2 seconds. Once it starts playing, it will play until it is done and will be repeated in 5 second intervals unless a keyboard operation or mouse click occurs.

Wave File

When Played

Verbiage

custom_announcement.wav

Call Announcement

custom

 

incoming call

 

Doorbell_announcement.wav

Call Announcement

Chime

 

incoming call

 

The wav files sent to the Intercoms must be encoded in either 8khz 8-bit PCM or 16-bit uLaw format. Commercial or free software is available to create these formats.

Wave File

When Played

Verbiage

announce.wav

Call Announcement

Your call is being connected

 

greeting

 

announce_busy.wav

Call Announcement -

Please Hold

 

TalkMaster Answer Later

 

 

button pressed

 

End.wav

End of call from TM

beep

i_activated_au.wav

Intercom Connection to

Intercom activated

 

TalkMaster (Australian)

 

i_activated_fr.wav

Intercom Connection to

Intercom activated

 

TalkMaster(French)

 

i_activated_po.wav

Intercom Connection to

Intercom activated

 

TalkMaster (Portuguese)

 

i_activated_uk.wav

Intercom Connection to

Intercom activated

 

TalkMaster (U.K.)

 

i_activated_us.wav

Intercom Connection to

Intercom activated

 

TalkMaster (U.S.)

 

in_page.wav

No longer used

Chime

page.wav

Chime button

bell

please_wait.wav

TalkMaster is on another

Please hold while your call is

 

call

being connected. Someone

 

 

will get back to you as soon

 

 

as possible

Start.wav

Start of call from

Beep

 

TalkMaster

 

unavailable.wav

Unattended mode is set in

We are unavailable to take

 

TalkMaster

your call at this time

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Contents TalkMaster Table of Contents Iii Welcome Welcome To TalkMasterRelease Notes Welcome To TalkMaster System Requirements Page TalkMaster Overview Using TalkMasterTalkMaster Main Screen Tool Bar Intercom View / Custom View tab Using TalkMaster Audio Player Calls WaitingAuto Response Listen Mode Listen button Talk ModeUsing TalkMaster Paging Messages Talk / Page buttonAudio Archive System EventsPage Call Announcement Using Call AnnouncementIncoming Call Preferences Preferences and SetupPreferences Options tab Preferences Multimedia tab Preferences Volume tab Paging Groups Preferences Legacy tabPaging Setup Capture Audio Archive Play Audio Archive Managed Intercoms Forward Intercoms TalkMaster Console ForwardingRetrieve Intercoms Unattended ConsoleTalkMaster Console Forwarding File Menu TalkMaster Menu OptionsView Menu Tools MenuConsole Menu Admin MenuHelp Menu TalkMaster Menu Options Configure Intercoms Configuring IntercomsAdvanced Configuration Intercom Configuration TalkMaster Clients Configuring Intercoms Configuring Intercoms Intercom Configuration Direct Mode Configuring Intercoms Updating Firmware Icom Firmware Updating NIC Firmware UpdatingDo not Turn the Intercom OFF While the Firmware is Uploading Page Configuration File Menu Intercom Configuration Tool Menu OptionsConfiguration View Menu Configuration Action MenuPage Troubleshooting TroubleshootingChanging Recordings Troubleshooting LAN IndexWAN