Aiphone IP-EWST manual Using TalkMaster, TalkMaster Overview

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Using TalkMaster

TalkMaster Overview

TalkMaster™ is a software program designed to work with Aiphone’s IP-series Intercoms.

TalkMaster has two main functions. First, TalkMaster must be used to configure the IP address information and related features for your IP intercoms. TalkMaster searches for any Intercoms on your network and allows you to specify the IP address settings for each one.

Secondly, TalkMaster allows multiple intercoms to connect to the software via TCP/IP so they can be monitored by the TalkMaster console operator. The audio from an intercom can be heard on the PC’s speakers and the PC’s microphone is used to send audio to an intercom. Calls can be initiated from any intercom to TalkMaster or from TalkMaster to any intercom.

The TalkMaster feature set includes the ability to:

Queue and answer Incoming Calls

Make Outgoing Calls

Listen in

Page Groups of Intercoms via microphone or pre-recorded wav files

Activate an Intercom’s on board relay to interface with door / gate controls

Record incoming and outgoing audio

Playback recorded audio

Temporarily forward Intercoms to another TalkMaster console

Send automatic pre-recorded wav files to Intercoms when the operator is busy or away

Remotely control Intercom volume settings

Report Online and Offline Intercom status

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Contents TalkMaster Table of Contents Iii Release Notes Welcome To TalkMasterWelcome Welcome To TalkMaster System Requirements Page Using TalkMaster TalkMaster OverviewTalkMaster Main Screen Tool Bar Intercom View / Custom View tab Using TalkMaster Auto Response Calls WaitingAudio Player Listen Mode Talk Mode Listen buttonUsing TalkMaster Talk / Page button Paging MessagesSystem Events Audio ArchivePage Using Call Announcement Call AnnouncementIncoming Call Preferences Options tab Preferences and SetupPreferences Preferences Multimedia tab Preferences Volume tab Preferences Legacy tab Paging GroupsPaging Setup Capture Audio Archive Play Audio Archive Managed Intercoms TalkMaster Console Forwarding Forward IntercomsRetrieve Intercoms Unattended ConsoleTalkMaster Console Forwarding TalkMaster Menu Options File MenuView Menu Tools MenuAdmin Menu Console MenuHelp Menu TalkMaster Menu Options Advanced Configuration Configuring IntercomsConfigure Intercoms Intercom Configuration TalkMaster Clients Configuring Intercoms Configuring Intercoms Intercom Configuration Direct Mode Configuring Intercoms Updating Firmware NIC Firmware Updating Icom Firmware UpdatingDo not Turn the Intercom OFF While the Firmware is Uploading Page Intercom Configuration Tool Menu Options Configuration File MenuConfiguration View Menu Configuration Action MenuPage Changing Recordings TroubleshootingTroubleshooting Troubleshooting Index LANWAN