Caller does not hear me clearly!
•Move closer to the base station.
•Move the base station at least one metre away from any electronic appliances.
Frequent noise interference on my radio or television!
•Move the base station as far away as possible from the electrical appliances.
10.4Product behaviour
Keypad does not work!
•Unlock your keypad: Long press * in idle mode.
The handset warms up when making a long call!
•This is a normal behavior. The handset consumes energy while calling.
The handset cannot be registered to the base station!
•Maximum number of handsets (5) has been reached. To register a new handset, unregister an existing handset.
•Remove and replace the handset batteries.
•Try again by disconnecting and connecting the base station power supply and follow the procedure to register a handset (see “Register” on page 29).
Caller number is not displayed!
•Service is not activated: Check your subscription with your network operator.
I cannot change the settings of my voice mail.
•Operator voice mail is managed by your operator and not the phone itself. Please contact your operator should you want to change the settings.
My handset keeps going into idle mode!
•If there are no key presses for 15 seconds, the handset will automatically return to idle mode. It will also return to idle mode automatically when you place the handset back on the base station (if auto
Phonebook entry cannot be stored and MEMORY FULL is displayed!
•Delete an entry to free memory before saving your contact again.
The PIN code is wrong!
•The default PIN is 0000.
•Reset the handset to revert to the default PIN code if it has been changed before (see “Reset Unit” on page 31).
The answering machine does not record calls.
•Make sure the answering machine is connected to the power adaptor, and
40 | Frequently asked questions |