Contents
Hybrid IP-PBX
KX-TDA30 MPR Version KX-TDA100/KX-TDA200 MPR Version
Feature Highlights
Built-in Simplified Voice Message
This Manual
Safety Instructions
Important Information
Http//doc.panasonic.de
TAM
For Future Reference
Table of Contents
Utilising the Call Centre 126
Using User-supplied Equipment 133
Using a Display Proprietary Telephone 145
After Moving to a New Location in the Office 144
What is This Tone? 218
Troubleshooting 204
Feature Number Table 207
Revision History 222
Page
Section Operation
Before Operating the Telephones
Feature Numbers
Before Operating the Telephones
What Kind of Telephone Can Be Used?
Display
Using a Navigator Key/Jog Dial/Volume Key
Tone
Your Extension Number
Icon Descriptions
Examples
Restrictions
When You Use a Panasonic Proprietary Telephone
Fixed Buttons
Soft Buttons
Auto ANS Auto Answer/MUTE
DND
Conf Conference
Call Forwarding FWD/Do Not Disturb
Buttons Feature
Navigator Key/Jog Dial/Volume Key
Programmable Feature PF
Customised Buttons
Buttons Feature
CTI
How to Follow the Steps
Calling Another Extension
This diagram shows you a connection example
Connection Example
Basic Calling
When your telephone accesses an outside line automatically
Making Calls
Calling Another Extension
Calling an Outside Party
To call an operator Operator Call
Outside Phone no
To select the specified outside line
Group no
Call Charge Reference
To call with one touch
Making a Call to a Private Network TIE Line Access
To call
Private phone no
Using an Account Code Account Code Entry
PT/SLT/PS
To store a phone number
Easy Dialling
With a One-touch Button One-touch Dialling
Using Numbers Stored in the PBX System Speed Dialling
To dial
Desired Phone no
To a Preset Number by Going Off-hook Hot Line
To set/cancel
Using a Preprogrammed Number Quick Dialling
Quick dialling no
Automatic Redial
Redial
Redialling the Last Number You Dialled Last Number Redial
To set for both extension and outside line
When the Dialled Line is Busy or There is No Answer
Reserving a Busy Line Automatic Callback Busy
To answer the callback ringing from an idle extension
To cancel callback ringing Automatic Callback Busy Cancel
To answer the callback ringing from an idle outside line
To answer while hearing a callback ringing
To cancel Ccbs Cancel
Sending a Call Waiting Notification Call Waiting
For a caller
To leave/cancel a message waiting indication
For a caller To leave a message waiting indication
For a called extension
To call back
To clear message waiting indications left on your extension
KX-TDA100/KX-TDA200 only
To join an outside call
Joining an Existing Call Executive Busy Override
To join an intercom call
Party joining the call
Originating party in the conversation
Party who joined the call
To monitor
To an Extension Refusing the Call DND Override
Monitoring Another Extension Call Monitor
Service code
Accessing the Isdn Service Isdn Service Access
To access
Outside line
Alternating the Calling Method Alternate Calling-Ring/ Voice
To change the method
To call with a verified code Verified Code Entry
Calling without Restrictions
To call Walking COS
Extension PIN
Calling through Disa
To call an extension
To call an outside party
No Security Mode
Trunk Security Mode/All Security Mode
To retry
Making Calls
Your
From another extension
Through Disa
Extension no
Off Idle
Receiving Calls
Answering Calls
Answering Hands-free Hands-free Answerback
On Set
Answering a Call Ringing at Another Telephone Call Pickup
Answering a Call from Another Telephone Call Pickup
Speaker no
Through an external speaker
For users of KX-TDA100/KX-TDA200
For users of KX-TDA30
To transfer a call
Using the ANSWER/RELEASE Button
To answer
To talk to a waiting caller
To end a conversation
To request Mcid
Transferring to an Extension on the PBX
During a Conversation
Transferring a Call Call Transfer
To transfer
Transferring to an Outside Party Using the PBX Service
To transfer with one touch One-touch Transfer
Press ISDN-Hold. Dial phone number.Talk.On-hook
Customising the Buttons Create or edit an ISDN-Hold button
To hold Call Hold
Holding a Call
Holding
Held line no
To retrieve a call Call Hold Retrieve
At the holding extension Call Hold Retrieve
Parkingzoneno. Specified
Holding in a System Parking Zone Call Park
To set
Parkingzoneno
To retrieve Call Park Retrieve
Talking to Two Parties Alternately Call Splitting
To leave the conversation and then let the two parties talk
To hold the current call and then talk to the new party
Answering Call Waiting
Answering Call Waiting in the PBX
To hold the second call and then talk to the original party
Default
Answering Call Waiting from the Telephone Company
To return to the original party, repeat the operation
To establish a conference call
Multiple Party Conversation
Adding Other Parties during a Conversation Conference
Press Recall Dial desired
To add four or more parties to a conference
To add an outside party on hold to a conference
Leaving a Conference Unattended Conference
To leave a conference
To complete a conversation
Leaving a Conference Leaving Three-party Conference
To return while others are talking
Press Recall/hookswitch. On-hook
Other extension that S-CObutton
Letting a Third Party Join Your Call Privacy Release
Your extension on the outside call
Your extension
Press ISDN-Hold Dial desired phone
Talk with multiple parties
Mute
Flashing red Mute
During a conversation using the handset
If parts of the conversation cannot be heard
To use the handset during a conversation using the headset
Using the Headset Headset Operation
To talk using the headset
Customising Your Phone
Forwarding Your Calls Call Forwarding FWD
Before Leaving Your Desk
Forwarding Calls
To set from another extension
Time
To set the timer for No Answer and Busy/No Answer
Flashing red slowly DND mode
ICD Group Extension no
When in the FWD/DND Cycle Switch Mode
When in the FWD/DND Setting Mode
Unconditional Call Forwarding Unconditional CFU
To cancel
When you do not answer Call Forwarding No Reply Cfnr
Your MSN
To confirm the condition
Dial Tone
Recording a Normal Greeting Message
To record
To play back
To clear
Recording a Greeting Message for Each Time Mode
Redirecting Your Calls to Your Message Box
Leaving Voice Messages
Listening to Voice Messages Left by Callers
To listen to voice messages
Dial Tone
Your Extension PIN
To listen to voice messages while your display is locked
To clear voice messages
Accessing Your Message Box from an Outside Telephone
Your Extension PIN
Desired extension no
Message no Message Example
Before Leaving Your Desk
To make an outside call while your extension is locked
To lock
To unlock
Before Leaving Your Desk
Group Paging
Making/Answering an Announcement
Paging
Paging and then Transferring a Call
Making/Answering an Announcement
Answering/Denying a Paging Announcement
To allow/deny a paging announcement Paging Deny
Caller
To make/answer a broadcasting call
For a caller To make a conversation with a specific party
Called Party
To end a conversation with a specific party
To end a conversation with a specific party
Press Recall/ hookswitch
To stop or answer the ringback
Setting the Telephone According to Your Needs
Setting the Alarm Timed Reminder
To confirm
Refusing Incoming Calls Do Not Disturb DND
Red on FWD mode Flashing red slowly DND mode
Customising Your Phone
Call Waiting Tone
To set/cancel for intercom calls
To set/cancel for outside calls
Whisper Ohca
Clip
To show/prevent
PT/SLT/PS
733
BGM no
To select and set/cancel
Turning on the Background Music BGM
730
Flashing red Holiday mode
Checking the Time Service Status
Green on Lunch mode Flashing green Break mode
DPT
Some wired telephones are prohibited from using this feature
Disable No tone
Features Default Setting
Disable No call
Off
ICD Group Specified extension no
Utilising the Call Centre
To set Log-in/Log-out
To enter/leave the Not Ready mode
PT/PS
Flashing red Wrap-up mode
Queuing Monitor
Monitoring the Status of Waiting Calls
Initial Display
Call Log History
Display PT
To clear Call Log History
To change the Log-in /Log-out mode
Forwarding a Waiting Call Manual Queue Redirection
To forward the waiting call
Doorphone Call
Using User-supplied Equipment
If a Doorphone/Door Opener is Connected
From any extension while talking to the doorphone
Opening a Door Door Open
From a specified extension
Relay no
To switch on the relay
If an External Relay is Connected
If an External Sensor is Connected
To answer a sensor call
Accessing External Services External Feature Access EFA
If a Host PBX is Connected
To forward your calls to your mailbox
If a Voice Processing System is Connected
Call Forwarding to Voice Mail Voice Mail Integration
To transfer a call to a mailbox
To listen to messages
Before operating
To cancel Live Call Screening
Screening Calls Live Call Screening LCS
To set Live Call Screening
No operation
Operation Flowchart
Alarm Tone
Flashing green slowly Monitoring
To record into another mailbox Two-way Transfer
Recording a Conversation
To record into your mailbox Two-way Record
143
After Moving to a New Location in the Office
Calling with the Incoming Call Log
Using a Display Proprietary Telephone
Using the Call Log
To confirm the log information with the Call Log button
To clear the log information
To store the callers information in personal speed dialling
Calling with the Outgoing Call Log
To call with the Redial button
When the desired party is displayed
To select and call
Using the Directories
Calling with the Directory
Storing Names and Numbers
To store a Personal Speed Dialling Directory item
Standard mode
Entering Characters
Option mode
Option mode for CE model
Option mode for GR model
Option mode for RU model
Features Refer to
Accessing System Features System Feature Access
To access Feature Access menu and select the feature
Section Manager Operation
Extension Control
Control Features
Changing the Settings of Other Extensions
To lock/unlock other extensions Remote Extension Dial Lock
To select the time service switching mode Automatic/Manual
Time Service Mode Control
To change the time mode Day/Night/Lunch/Break
Red on Manual Customising Your Phone
Restriction Level Control Dial Tone Transfer
During a conversation with an extension
Turning on the External Background Music BGM
To select and start/stop the background music
Recording Outgoing Messages OGM
OGM floating
To record from an external BGM MOH port
Enter OGM floating C.Tone
To clear the message
To re-enable an outside line
Outside line no
Red on Check-in
Check-in
To check
Check-out
To check out a room with/without printing an invoice
Print Next
001
Hour/minute
Recording room information using a room extension
PT/SLT
Releasing Network Direct Station Selection Ndss Monitor
Control Features
Section Customising Your Phone & System
Customising Your Phone Personal Programming
Customising Your Phone Personal Programming
Stored Extension PIN
Programming Selection & Parameter Input
Settings on the Programming Mode
Setting Features
Little Dark
An outside call
CLIP/COLP
Longest ringing line
When multiple calls arrive
Intercom
Ringing Tone Call
No No tone
No-Disable
No-Stop recording
No call
No-Headset off
Programming Selection & Parameter Input Off
No-Allow
Yes-On
Max digits +
Programming Selection & Parameter Input No-Off
Max digits + To unlock
No-Normal Any Flexible
To store the names and numbers in personal speed dialling
ORname
To edit the names and numbers of personal speed dialling
Or Pause
Clearing Features
Press Program
Customising the Buttons
Programmable Buttons Programming Input
DSS
CTI
To exit at any time, lift the handset
Tone type no
To clear the button
Manager Programming
Programming Information
Manager Programming
Changing Call Charges and Extension Control
To enter a decimal point, press
List
System Password
Customising Your System System Programming
Programming is shown below. Programme number
None Back to Previous Menu Cancel
Fixed Buttons Function T7600/NT136 T7200/T7400/T7500
To exit the programming mode at any time, lift the handset
Procedure
Entering the programming mode
Exiting the mode
12-hour Format
System Programming
Date & Time
24-hour Format
System Speed Dialling Number
To confirm your entry after storing data
System Speed Dialling Name
Extension Number
Extension Name
Section Appendix
Troubleshooting
Troubleshooting
Troubleshooting
Toll restriction is activated
Cannot remember the feature numbers
Forgot the password
Dialling
Want to confirm my extension number
Problem Remedy Do not want to display a number which
Is stored in memory
Display is not shown well
Feature Number Table
Feature Number Table
208
Feature Number Table
Feature Number Table
+ #
Ohca
Colr
214
OGM
+ extension PIN + # + same extension PIN + #
Feature While busy, DND or call tone is heard Default
Feature While dialling or talking
When going off-hook
What is This Tone?
What is This Tone?
While on-hook
Message waiting indication was received
When setting the features or programming
When you make calls
When talking to an outside party
While off-hook
Before receiving a page through an external speaker
Revision History
New Contents
Changed Contents
KX-TDA100/KX-TDA200 MPR Version
CTI
KX-TDA30 MPR Version
KX-TDA30 MPR Version
KX-TDA30 MPR Version
Index
Index
Colp
Mode Monitor
Disa
62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan