Panasonic KX-TDA200 user manual Section Operation

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Section 1

Operation

This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.

User Manual

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Contents KX-TDA30 MPR Version KX-TDA100/KX-TDA200 MPR Version Hybrid IP-PBXFeature Highlights Built-in Simplified Voice Message This Manual Important Information Safety InstructionsHttp//doc.panasonic.de TAM For Future Reference Table of Contents Using a Display Proprietary Telephone 145 Using User-supplied Equipment 133Utilising the Call Centre 126 After Moving to a New Location in the Office 144Feature Number Table 207 Troubleshooting 204What is This Tone? 218 Revision History 222Page Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Tone Using a Navigator Key/Jog Dial/Volume KeyDisplay Your Extension NumberRestrictions ExamplesIcon Descriptions Fixed Buttons When You Use a Panasonic Proprietary TelephoneAuto ANS Auto Answer/MUTE Soft ButtonsCall Forwarding FWD/Do Not Disturb Conf ConferenceDND Programmable Feature PF Navigator Key/Jog Dial/Volume KeyButtons Feature Customised ButtonsButtons Feature CTI Calling Another Extension How to Follow the StepsConnection Example This diagram shows you a connection exampleMaking Calls When your telephone accesses an outside line automaticallyBasic Calling Calling Another ExtensionTo call an operator Operator Call Calling an Outside PartyGroup no To select the specified outside lineOutside Phone no Call Charge ReferenceTo call Making a Call to a Private Network TIE Line AccessTo call with one touch Private phone noPT/SLT/PS Using an Account Code Account Code EntryWith a One-touch Button One-touch Dialling Easy DiallingTo store a phone number To dial Using Numbers Stored in the PBX System Speed DiallingTo set/cancel To a Preset Number by Going Off-hook Hot LineDesired Phone no Quick dialling no Using a Preprogrammed Number Quick DiallingRedialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial Reserving a Busy Line Automatic Callback Busy When the Dialled Line is Busy or There is No AnswerTo set for both extension and outside line To answer the callback ringing from an idle extensionTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelSending a Call Waiting Notification Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing For a caller To leave a message waiting indication To leave/cancel a message waiting indicationFor a caller For a called extensionTo clear message waiting indications left on your extension To call backKX-TDA100/KX-TDA200 only To join an intercom call Joining an Existing Call Executive Busy OverrideTo join an outside call Party joining the callParty who joined the call Originating party in the conversationMonitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor To access Accessing the Isdn Service Isdn Service AccessService code Outside lineTo change the method Alternating the Calling Method Alternate Calling-Ring/ VoiceTo call Walking COS Calling without RestrictionsTo call with a verified code Verified Code Entry Extension PINTo call an extension Calling through DisaTrunk Security Mode/All Security Mode No Security ModeTo call an outside party To retryMaking Calls Through Disa From another extensionYour Extension noAnswering Calls Receiving CallsOff Idle On Set Answering Hands-free Hands-free AnswerbackAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call PickupFor users of KX-TDA100/KX-TDA200 Through an external speakerSpeaker no For users of KX-TDA30To answer Using the ANSWER/RELEASE ButtonTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid Transferring a Call Call Transfer During a ConversationTransferring to an Extension on the PBX To transferTo transfer with one touch One-touch Transfer Transferring to an Outside Party Using the PBX ServicePress ISDN-Hold. Dial phone number.Talk.On-hook Customising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold At the holding extension Call Hold Retrieve To retrieve a call Call Hold RetrieveHeld line no To set Holding in a System Parking Zone Call ParkParkingzoneno. Specified ParkingzonenoTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default To return to the original party, repeat the operation Answering Call Waiting from the Telephone CompanyAdding Other Parties during a Conversation Conference Multiple Party ConversationTo establish a conference call Press Recall Dial desired To add an outside party on hold to a conference To add four or more parties to a conferenceTo leave a conference Leaving a Conference Unattended ConferenceTo return while others are talking Leaving a Conference Leaving Three-party ConferenceTo complete a conversation Press Recall/hookswitch. On-hook Your extension on the outside call Letting a Third Party Join Your Call Privacy ReleaseOther extension that S-CObutton Your extensionPress ISDN-Hold Dial desired phone Talk with multiple parties Flashing red Mute MuteIf parts of the conversation cannot be heard During a conversation using the handsetTo talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD To set from another extension Flashing red slowly DND mode To set the timer for No Answer and Busy/No AnswerTime ICD Group Extension noWhen in the FWD/DND Setting Mode When in the FWD/DND Cycle Switch ModeWhen you do not answer Call Forwarding No Reply Cfnr To cancelUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition To record Recording a Normal Greeting MessageDial Tone To clear To play backRecording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box Leaving Voice Messages To listen to voice messages Listening to Voice Messages Left by CallersDial Tone To clear voice messages To listen to voice messages while your display is lockedYour Extension PIN Your Extension PIN Accessing Your Message Box from an Outside TelephoneDesired extension no Message no Message Example Before Leaving Your Desk To unlock To lockTo make an outside call while your extension is locked Before Leaving Your Desk Paging Making/Answering an AnnouncementGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement To allow/deny a paging announcement Paging Deny Answering/Denying a Paging AnnouncementFor a caller To make a conversation with a specific party To make/answer a broadcasting callCaller Called PartyTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo stop or answer the ringback To confirm Red on FWD mode Flashing red slowly DND mode Refusing Incoming Calls Do Not Disturb DNDCustomising Your Phone To set/cancel for outside calls To set/cancel for intercom callsCall Waiting Tone Whisper OhcaClip To show/prevent PT/SLT/PS 733 Turning on the Background Music BGM To select and set/cancelBGM no 730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature Disable No call Features Default SettingDisable No tone OffTo set Log-in/Log-out Utilising the Call CentreICD Group Specified extension no PT/PS To enter/leave the Not Ready modeFlashing red Wrap-up mode Initial Display Monitoring the Status of Waiting CallsQueuing Monitor Call Log HistoryTo clear Call Log History Display PTTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionIf a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone If an External Relay is Connected To switch on the relayRelay no To answer a sensor call If an External Sensor is ConnectedIf a Host PBX is Connected Accessing External Services External Feature Access EFACall Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To listen to messages To transfer a call to a mailboxScreening Calls Live Call Screening LCS To cancel Live Call ScreeningBefore operating To set Live Call ScreeningAlarm Tone Operation FlowchartNo operation Flashing green slowly MonitoringTo record into your mailbox Two-way Record Recording a ConversationTo record into another mailbox Two-way Transfer 143 After Moving to a New Location in the Office Using the Call Log Using a Display Proprietary TelephoneCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo store the callers information in personal speed dialling To clear the log informationTo call with the Redial button Calling with the Outgoing Call LogWhen the desired party is displayed Calling with the Directory Using the DirectoriesTo select and call To store a Personal Speed Dialling Directory item Storing Names and NumbersEntering Characters Standard modeOption mode Option mode for CE model Option mode for GR model Option mode for RU model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Section Manager Operation Changing the Settings of Other Extensions Control FeaturesExtension Control To lock/unlock other extensions Remote Extension Dial LockTo change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone During a conversation with an extension Restriction Level Control Dial Tone TransferTo select and start/stop the background music Turning on the External Background Music BGMOGM floating Recording Outgoing Messages OGMEnter OGM floating C.Tone To record from an external BGM MOH portTo clear the message Outside line no To re-enable an outside lineTo check Check-inRed on Check-in To check out a room with/without printing an invoice Check-outPrint Next 001 Hour/minute PT/SLT Recording room information using a room extensionReleasing Network Direct Station Selection Ndss Monitor Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingStored Extension PIN Setting Features Settings on the Programming ModeProgramming Selection & Parameter Input Little DarkCLIP/COLP An outside callIntercom When multiple calls arriveLongest ringing line Ringing Tone CallNo-Stop recording No-DisableNo No tone No callNo-Allow Programming Selection & Parameter Input OffNo-Headset off Yes-OnMax digits + To unlock Programming Selection & Parameter Input No-OffMax digits + No-Normal Any FlexibleORname To store the names and numbers in personal speed diallingOr Pause To edit the names and numbers of personal speed diallingClearing Features Press Program Programmable Buttons Programming Input Customising the ButtonsDSS CTI Tone type no To exit at any time, lift the handsetTo clear the button Programming Information Manager ProgrammingChanging Call Charges and Extension Control Manager ProgrammingTo enter a decimal point, press Customising Your System System Programming System PasswordList Programming is shown below. Programme numberFixed Buttons Function T7600/NT136 T7200/T7400/T7500 None Back to Previous Menu CancelEntering the programming mode ProcedureTo exit the programming mode at any time, lift the handset Exiting the modeDate & Time System Programming12-hour Format 24-hour FormatTo confirm your entry after storing data System Speed Dialling NumberExtension Number System Speed Dialling NameExtension Name Section Appendix Troubleshooting TroubleshootingTroubleshooting Forgot the password Cannot remember the feature numbersToll restriction is activated DiallingIs stored in memory Problem Remedy Do not want to display a number whichWant to confirm my extension number Display is not shown wellFeature Number Table Feature Number Table208 Feature Number Table Feature Number Table + # Ohca Colr 214 OGM + extension PIN + # + same extension PIN + # Feature While dialling or talking Feature While busy, DND or call tone is heard DefaultWhat is This Tone? What is This Tone?When going off-hook While on-hookMessage waiting indication was received When talking to an outside party When you make callsWhen setting the features or programming While off-hookBefore receiving a page through an external speaker Changed Contents New ContentsRevision History KX-TDA100/KX-TDA200 MPR VersionCTI KX-TDA30 MPR Version KX-TDA30 MPR Version KX-TDA30 MPR Version Index Index Colp Mode Monitor Disa 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA200 specifications

The Panasonic KX-TDA200 is a sophisticated, feature-rich hybrid telephone system designed to cater to businesses of various sizes. This advanced telecommunication solution combines the benefits of both traditional and IP telephony, making it ideal for companies looking to enhance their communication systems while maximizing flexibility and scalability.

One of the standout features of the KX-TDA200 is its ability to support a large number of extensions. The system can be configured to handle up to 128 extensions, accommodating the needs of growing organizations. This scalability ensures that businesses can expand their operations without the need for a complete system overhaul.

The KX-TDA200 also offers robust Unified Communication (UC) capabilities. This includes voice mail integration, email notification, and even mobile phone integration, allowing employees to stay connected regardless of their location. The system employs the latest VoIP technology, enabling clear voice quality and efficient call management, which results in enhanced productivity.

Additionally, the KX-TDA200 supports advanced voicemail features, including voicemail-to-email functionality. This feature ensures that users can receive their messages conveniently in their inboxes, facilitating prompt responses to crucial communications. The system also features an intuitive graphical user interface that simplifies the management of calls and settings.

Another critical technology embedded in the KX-TDA200 is its support for SIP trunking. This allows businesses to utilize their existing internet connections for telephony services, reducing costs associated with traditional phone lines. SIP trunking not only leads to significant savings but also enhances the flexibility to scale services as necessary.

Moreover, the KX-TDA200 is equipped with a variety of call management features such as Automatic Call Distribution (ACD) and Call Center functionality, which help optimize customer service operations. The system can be tailored to meet specific business requirements, ensuring that organizations can deliver high-quality service to their clients.

In summary, the Panasonic KX-TDA200 is a versatile, scalable, and feature-laden hybrid PBX system that supports advanced communication technologies tailored for the modern business environment. With its ability to integrate traditional and IP telephony, along with features designed to boost productivity and enhance customer service, it represents a significant investment for businesses looking to improve their telecommunication capabilities.
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