Panasonic KX-TDA200 user manual Using the ANSWER/RELEASE Button, To answer, To transfer a call

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1.3 Receiving Calls

1.3.5Using the ANSWER/RELEASE Button

The ANSWER and RELEASE buttons are convenient for operators using headsets. With the ANSWER button, you can answer all incoming calls.

With the RELEASE button, you can disconnect the line during or after a conversation, or complete transferring a call.

To answer

PT

ANSWER

Press ANSWER.Talk.

To transfer a call

PT

During a conversation

 

(DSS)

RELEASE

TRANSFER

OR

The called

 

desired

party answers.

 

 

 

phone no.

 

Press TRANSFER.

Press DSS or dial desired

Press RELEASE.

 

phone number.

 

 

Seize outside line before

 

 

dialling outside phone number.

 

To talk to a waiting caller

PT

While hearing a call waiting tone

ANSWER

Press ANSWER.Talk.

User Manual

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Contents KX-TDA30 MPR Version KX-TDA100/KX-TDA200 MPR Version Hybrid IP-PBXFeature Highlights Built-in Simplified Voice Message This Manual Important Information Safety InstructionsHttp//doc.panasonic.de TAM For Future Reference Table of Contents After Moving to a New Location in the Office 144 Using User-supplied Equipment 133Using a Display Proprietary Telephone 145 Utilising the Call Centre 126Revision History 222 Troubleshooting 204Feature Number Table 207 What is This Tone? 218Page Section Operation What Kind of Telephone Can Be Used? Feature NumbersBefore Operating the Telephones Before Operating the TelephonesYour Extension Number Using a Navigator Key/Jog Dial/Volume KeyTone DisplayRestrictions ExamplesIcon Descriptions Fixed Buttons When You Use a Panasonic Proprietary TelephoneAuto ANS Auto Answer/MUTE Soft ButtonsCall Forwarding FWD/Do Not Disturb Conf ConferenceDND Customised Buttons Navigator Key/Jog Dial/Volume KeyProgrammable Feature PF Buttons FeatureButtons Feature CTI Calling Another Extension How to Follow the StepsConnection Example This diagram shows you a connection exampleCalling Another Extension When your telephone accesses an outside line automaticallyMaking Calls Basic CallingTo call an operator Operator Call Calling an Outside PartyCall Charge Reference To select the specified outside lineGroup no Outside Phone noPrivate phone no Making a Call to a Private Network TIE Line AccessTo call To call with one touchPT/SLT/PS Using an Account Code Account Code EntryWith a One-touch Button One-touch Dialling Easy DiallingTo store a phone number To dial Using Numbers Stored in the PBX System Speed DiallingTo set/cancel To a Preset Number by Going Off-hook Hot LineDesired Phone no Quick dialling no Using a Preprogrammed Number Quick DiallingRedialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial To answer the callback ringing from an idle extension When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To set for both extension and outside lineTo answer the callback ringing from an idle outside line To cancel callback ringing Automatic Callback Busy CancelSending a Call Waiting Notification Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing For a called extension To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication For a callerTo clear message waiting indications left on your extension To call backKX-TDA100/KX-TDA200 only Party joining the call Joining an Existing Call Executive Busy OverrideTo join an intercom call To join an outside callParty who joined the call Originating party in the conversationMonitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor Outside line Accessing the Isdn Service Isdn Service AccessTo access Service codeTo change the method Alternating the Calling Method Alternate Calling-Ring/ VoiceExtension PIN Calling without RestrictionsTo call Walking COS To call with a verified code Verified Code EntryTo call an extension Calling through DisaTo retry No Security ModeTrunk Security Mode/All Security Mode To call an outside partyMaking Calls Extension no From another extensionThrough Disa YourAnswering Calls Receiving CallsOff Idle On Set Answering Hands-free Hands-free AnswerbackAnswering a Call from Another Telephone Call Pickup Answering a Call Ringing at Another Telephone Call PickupFor users of KX-TDA30 Through an external speakerFor users of KX-TDA100/KX-TDA200 Speaker noTo talk to a waiting caller Using the ANSWER/RELEASE ButtonTo answer To transfer a callTo end a conversation To request Mcid To transfer During a ConversationTransferring a Call Call Transfer Transferring to an Extension on the PBXTo transfer with one touch One-touch Transfer Transferring to an Outside Party Using the PBX ServicePress ISDN-Hold. Dial phone number.Talk.On-hook Customising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold At the holding extension Call Hold Retrieve To retrieve a call Call Hold RetrieveHeld line no Parkingzoneno Holding in a System Parking Zone Call ParkTo set Parkingzoneno. SpecifiedTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default To return to the original party, repeat the operation Answering Call Waiting from the Telephone CompanyAdding Other Parties during a Conversation Conference Multiple Party ConversationTo establish a conference call Press Recall Dial desired To add an outside party on hold to a conference To add four or more parties to a conferenceTo leave a conference Leaving a Conference Unattended ConferenceTo return while others are talking Leaving a Conference Leaving Three-party ConferenceTo complete a conversation Press Recall/hookswitch. On-hook Your extension Letting a Third Party Join Your Call Privacy ReleaseYour extension on the outside call Other extension that S-CObuttonPress ISDN-Hold Dial desired phone Talk with multiple parties Flashing red Mute MuteIf parts of the conversation cannot be heard During a conversation using the handsetTo talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD To set from another extension ICD Group Extension no To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode TimeWhen in the FWD/DND Setting Mode When in the FWD/DND Cycle Switch ModeYour MSN To cancelWhen you do not answer Call Forwarding No Reply Cfnr Unconditional Call Forwarding Unconditional CFUTo confirm the condition To record Recording a Normal Greeting MessageDial Tone To clear To play backRecording a Greeting Message for Each Time Mode Redirecting Your Calls to Your Message Box Leaving Voice Messages To listen to voice messages Listening to Voice Messages Left by CallersDial Tone To clear voice messages To listen to voice messages while your display is lockedYour Extension PIN Your Extension PIN Accessing Your Message Box from an Outside TelephoneDesired extension no Message no Message Example Before Leaving Your Desk To unlock To lockTo make an outside call while your extension is locked Before Leaving Your Desk Paging and then Transferring a Call Making/Answering an AnnouncementPaging Group PagingMaking/Answering an Announcement To allow/deny a paging announcement Paging Deny Answering/Denying a Paging AnnouncementCalled Party To make/answer a broadcasting callFor a caller To make a conversation with a specific party CallerTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo stop or answer the ringback To confirm Red on FWD mode Flashing red slowly DND mode Refusing Incoming Calls Do Not Disturb DNDCustomising Your Phone Whisper Ohca To set/cancel for intercom callsTo set/cancel for outside calls Call Waiting ToneClip To show/prevent PT/SLT/PS 733 Turning on the Background Music BGM To select and set/cancelBGM no 730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature Off Features Default SettingDisable No call Disable No toneTo set Log-in/Log-out Utilising the Call CentreICD Group Specified extension no PT/PS To enter/leave the Not Ready modeFlashing red Wrap-up mode Call Log History Monitoring the Status of Waiting CallsInitial Display Queuing MonitorTo clear Call Log History Display PTTo change the Log-in /Log-out mode To forward the waiting call Forwarding a Waiting Call Manual Queue RedirectionIf a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone If an External Relay is Connected To switch on the relayRelay no To answer a sensor call If an External Sensor is ConnectedIf a Host PBX is Connected Accessing External Services External Feature Access EFACall Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To listen to messages To transfer a call to a mailboxTo set Live Call Screening To cancel Live Call ScreeningScreening Calls Live Call Screening LCS Before operatingFlashing green slowly Monitoring Operation FlowchartAlarm Tone No operationTo record into your mailbox Two-way Record Recording a ConversationTo record into another mailbox Two-way Transfer 143 After Moving to a New Location in the Office To confirm the log information with the Call Log button Using a Display Proprietary TelephoneUsing the Call Log Calling with the Incoming Call LogTo store the callers information in personal speed dialling To clear the log informationTo call with the Redial button Calling with the Outgoing Call LogWhen the desired party is displayed Calling with the Directory Using the DirectoriesTo select and call To store a Personal Speed Dialling Directory item Storing Names and NumbersEntering Characters Standard modeOption mode Option mode for CE model Option mode for GR model Option mode for RU model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Section Manager Operation To lock/unlock other extensions Remote Extension Dial Lock Control FeaturesChanging the Settings of Other Extensions Extension ControlTo change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone During a conversation with an extension Restriction Level Control Dial Tone TransferTo select and start/stop the background music Turning on the External Background Music BGMOGM floating Recording Outgoing Messages OGMEnter OGM floating C.Tone To record from an external BGM MOH portTo clear the message Outside line no To re-enable an outside lineTo check Check-inRed on Check-in To check out a room with/without printing an invoice Check-outPrint Next 001 Hour/minute PT/SLT Recording room information using a room extensionReleasing Network Direct Station Selection Ndss Monitor Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingStored Extension PIN Little Dark Settings on the Programming ModeSetting Features Programming Selection & Parameter InputCLIP/COLP An outside callRinging Tone Call When multiple calls arriveIntercom Longest ringing lineNo call No-DisableNo-Stop recording No No toneYes-On Programming Selection & Parameter Input OffNo-Allow No-Headset offNo-Normal Any Flexible Programming Selection & Parameter Input No-OffMax digits + To unlock Max digits +ORname To store the names and numbers in personal speed diallingOr Pause To edit the names and numbers of personal speed diallingClearing Features Press Program Programmable Buttons Programming Input Customising the ButtonsDSS CTI Tone type no To exit at any time, lift the handsetTo clear the button Programming Information Manager ProgrammingChanging Call Charges and Extension Control Manager ProgrammingTo enter a decimal point, press Programming is shown below. Programme number System PasswordCustomising Your System System Programming ListFixed Buttons Function T7600/NT136 T7200/T7400/T7500 None Back to Previous Menu CancelExiting the mode ProcedureEntering the programming mode To exit the programming mode at any time, lift the handset24-hour Format System ProgrammingDate & Time 12-hour FormatTo confirm your entry after storing data System Speed Dialling NumberExtension Number System Speed Dialling NameExtension Name Section Appendix Troubleshooting TroubleshootingTroubleshooting Dialling Cannot remember the feature numbersForgot the password Toll restriction is activatedDisplay is not shown well Problem Remedy Do not want to display a number whichIs stored in memory Want to confirm my extension numberFeature Number Table Feature Number Table208 Feature Number Table Feature Number Table + # Ohca Colr 214 OGM + extension PIN + # + same extension PIN + # Feature While dialling or talking Feature While busy, DND or call tone is heard DefaultWhile on-hook What is This Tone?What is This Tone? When going off-hookMessage waiting indication was received While off-hook When you make callsWhen talking to an outside party When setting the features or programmingBefore receiving a page through an external speaker KX-TDA100/KX-TDA200 MPR Version New ContentsChanged Contents Revision HistoryCTI KX-TDA30 MPR Version KX-TDA30 MPR Version KX-TDA30 MPR Version Index Index Colp Mode Monitor Disa 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA200 specifications

The Panasonic KX-TDA200 is a sophisticated, feature-rich hybrid telephone system designed to cater to businesses of various sizes. This advanced telecommunication solution combines the benefits of both traditional and IP telephony, making it ideal for companies looking to enhance their communication systems while maximizing flexibility and scalability.

One of the standout features of the KX-TDA200 is its ability to support a large number of extensions. The system can be configured to handle up to 128 extensions, accommodating the needs of growing organizations. This scalability ensures that businesses can expand their operations without the need for a complete system overhaul.

The KX-TDA200 also offers robust Unified Communication (UC) capabilities. This includes voice mail integration, email notification, and even mobile phone integration, allowing employees to stay connected regardless of their location. The system employs the latest VoIP technology, enabling clear voice quality and efficient call management, which results in enhanced productivity.

Additionally, the KX-TDA200 supports advanced voicemail features, including voicemail-to-email functionality. This feature ensures that users can receive their messages conveniently in their inboxes, facilitating prompt responses to crucial communications. The system also features an intuitive graphical user interface that simplifies the management of calls and settings.

Another critical technology embedded in the KX-TDA200 is its support for SIP trunking. This allows businesses to utilize their existing internet connections for telephony services, reducing costs associated with traditional phone lines. SIP trunking not only leads to significant savings but also enhances the flexibility to scale services as necessary.

Moreover, the KX-TDA200 is equipped with a variety of call management features such as Automatic Call Distribution (ACD) and Call Center functionality, which help optimize customer service operations. The system can be tailored to meet specific business requirements, ensuring that organizations can deliver high-quality service to their clients.

In summary, the Panasonic KX-TDA200 is a versatile, scalable, and feature-laden hybrid PBX system that supports advanced communication technologies tailored for the modern business environment. With its ability to integrate traditional and IP telephony, along with features designed to boost productivity and enhance customer service, it represents a significant investment for businesses looking to improve their telecommunication capabilities.
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