Panasonic KX-TG2622, KX-TG2621, KX-TG2620 operating instructions Caller ID Problem Cause/solution

Page 42

Useful Information

Caller ID

Problem

Cause/solution

The handset does not

LYou have not subscribed to Caller ID service. Contact

display the caller’s name

your telephone company to subscribe.

and/or phone number.

LIf your unit is connected to any additional telephone

 

equipment such as a Caller ID box or cordless

 

telephone jack, disconnect the unit from the equipment

 

and plug the unit directly into the wall jack.

 

LIf your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

LThe name display service may not be available in some

 

areas. Contact your telephone company for details.

 

LOther telephone equipment may be interfering with this

 

unit. Disconnect the other equipment and try again.

 

LThe caller requested not to send caller information

 

(page 25).

 

LIf a call is being transferred to you, the caller information

 

is not displayed.

 

 

The caller list/incoming

LThe Caller ID number auto edit feature is turned off.

phone numbers are not

Turn it on and try again (page 30).

edited automatically.

LYou need to call back the edited number to activate

 

Caller ID number auto edit.

 

 

I cannot dial the phone

LThe phone number you dialed might have an incorrectly

number edited in the

edited pattern (for example, the long distance “1” or the

caller list.

area code is missing). Edit the phone number with

 

another pattern (page 26).

 

 

The 2nd caller’s

LIn order to use Caller ID, Call Waiting, or Call Waiting

information is not

Caller ID (CWID), you must first contact your telephone

displayed during an

company and subscribe to the desired service.

outside call.

After subscribing, you may need to contact your

 

telephone company again to activate this specific

 

service, even if you already subscribed to both Caller ID

 

and Call Waiting with Caller ID services (CWID).

 

 

42For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Introduction Thank you for purchasing a Panasonic cordless telephoneSymbols used in these operating instructions About these operating instructionsDescriptions of the multiple handsets and charger Accessory information Included accessoriesQuantity Accessory item Order number Additional/replacement accessories Accessory item Order numberSales and support information Save These Instructions Installation BatteryMedical Environment For best performanceBase unit location/avoiding noise Routine careSetting up the base unit Connecting the AC adaptor and telephone line cordIf you subscribe to a DSL service Setting up the handsetConnecting the charger Available modelBattery installation/replacement Battery chargeBase unit Battery level Battery icon Panasonic battery performance Operation Operating timeCharger Available model Antenna USE indicator Charge contacts Charge indicator ControlsBase unit KX-TG2620/KX-TG2621KX-TG2622 Handset KX-TG2620/KX-TG2622 Example FlashExample Flash Using the navigator key Adjusting audio volumeKX-TG2621 Setting the unit before use DisplaysMaking calls Useful features during a call Answering callsMute For Call Waiting service usersTemporary tone dialing for rotary/ pulse service users Flash buttonHandset voice enhancer Call share Available modelHandset phonebook Adding items to the phonebookFinding and calling a phonebook item Editing items in the phonebook Erasing items in the phonebookChain dial Copying an item Copying all itemsMissed calls Using Caller ID serviceCaller ID features Private name displayViewing the caller list and calling back Caller ID number auto edit featureCaller list Editing a caller’s phone number before calling backOFF Erasing selected caller information Storing caller information into the phonebookSave Clear iOFF Erasing all caller informationProgrammable settings Programming by scrolling through the display menusSave iOFF Main menu Sub-menu Main menu Sub-menu Programming using the direct commands Feature Setting code System CodeMenu Customer support Voice Mail VM tone detection Using Voice Mail serviceStoring the Voice Mail VM access number Turning VM detection on/offListening to Voice Mail messages Message alertHandset locator IntercomTransferring calls between handsets, conference calls Answering transferred callsRegistering a handset KX-TG2620/KX-TG2621 HandsetWall mounting Base unitCharger Switching a call between the headset and speakerphone Headset optionalError messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Phonebook Problem Cause/solutionMaking/answering calls, intercom Caller ID Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Warranty Limited Warranty Limits And Exclusions Customer services Customer Services DirectoryIndex If you need assistance with setup or operation When you ship the productPanasonic Puerto Rico, Inc Copyright