Panasonic KX-TG2620, KX-TG2622, KX-TG2621 Making/answering calls, intercom, Problem Cause/solution

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	Useful Information
Making/answering calls, intercom

Problem	Cause/solution
Static is heard, sound	LMove the handset and the base unit away from other
cuts in and out.	electrical appliances.
Interference from other	LMove closer to the base unit.
electrical units.	LRaise the base unit antenna.
	LTurn on the clarity booster feature (page 20).
	LIf your unit is connected to a telephone line with DSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.

The handset does not	LThe ringer volume is turned off. Adjust it (page 30).
ring.

I cannot make a call.	LThe dialing mode may be set incorrectly. Change the
	setting (page 17).
	LThe base unit or another handset is in use. Try again
	later. (KX-TG2622)

I cannot redial by	LIf the last number dialed was more than 48 digits long,
pressing {REDIAL}.	the number will not be redialed correctly. Dial the
	number manually.

I cannot have a	LMake sure that an optional headset is connected
conversation using the	properly (page 38).
headset. (KX-TG2621)	LIf “SP-phone” is displayed on the handset, press {C}
	to switch to the headset.
I cannot make long	LMake sure that you have long distance service.
distance calls.

I cannot page the	LThe called handset is too far from the base unit.
handset.	LThe called handset is in use. Try again later.

Phonebook

Problem	Cause/solution
Copying stopped with an	LThe destination handset may have lost communication
item displayed.	with the base unit, or the destination unit user may have
(KX-TG2622)	pressed {C} or {s}.
	The displayed phonebook item was not copied to the
	unit. Press {OFF}. Confirm that the destination unit is
	not in use and try again.

For assistance, please visit http://www.panasonic.com/phonehelp

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Contents Operating Instructions Making/Answering Calls Thank you for purchasing a Panasonic cordless telephone IntroductionDescriptions of the multiple handsets and charger Symbols used in these operating instructionsAbout these operating instructions Quantity Accessory item Order number Accessory informationIncluded accessories Sales and support information Additional/replacement accessoriesAccessory item Order number Save These Instructions Medical InstallationBattery Base unit location/avoiding noise For best performanceEnvironment Routine careConnecting the AC adaptor and telephone line cord Setting up the base unitConnecting the charger Setting up the handsetIf you subscribe to a DSL service Available modelBase unit Battery installation/replacementBattery charge Charger Available model Battery level Battery iconPanasonic battery performance Operation Operating time Base unit KX-TG2620/KX-TG2621KX-TG2622 Antenna USE indicator Charge contacts Charge indicatorControls Example Flash Handset KX-TG2620/KX-TG2622KX-TG2621 Example Flash Using the navigator keyAdjusting audio volume Displays Setting the unit before useMaking calls Answering calls Useful features during a callTemporary tone dialing for rotary/ pulse service users For Call Waiting service usersMute Flash buttonCall share Available model Handset voice enhancerFinding and calling a phonebook item Handset phonebookAdding items to the phonebook Chain dial Editing items in the phonebookErasing items in the phonebook Copying all items Copying an itemCaller ID features Using Caller ID serviceMissed calls Private name displayCaller list Caller ID number auto edit featureViewing the caller list and calling back Editing a caller’s phone number before calling backSave Storing caller information into the phonebookOFF Erasing selected caller information Clear iOFF Erasing all caller informationSave iOFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menu Menu Programming using the direct commandsFeature Setting code System Code Customer support Storing the Voice Mail VM access number Using Voice Mail serviceVoice Mail VM tone detection Turning VM detection on/offMessage alert Listening to Voice Mail messagesIntercom Handset locatorAnswering transferred calls Transferring calls between handsets, conference callsKX-TG2620/KX-TG2621 Handset Registering a handsetCharger Wall mountingBase unit Headset optional Switching a call between the headset and speakerphoneDisplay message Cause/solution Error messagesGeneral use Problem Cause/solution TroubleshootingProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionPhonebook Problem Cause/solution Caller ID Problem Cause/solution FCC and other information Useful Information FCC RF Exposure Warning Specifications Warranty Limited Warranty Limits And Exclusions Customer Services Directory Customer servicesIndex When you ship the product If you need assistance with setup or operationCopyright Panasonic Puerto Rico, Inc