Panasonic KX-TG7301NZ, KX-TG7302NZ Troubleshooting, General use Problem Cause/solution

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Useful Information

Troubleshooting

If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset.

General use

Problem	Cause/solution
The unit does not work.	L Make sure the batteries are installed correctly
	(page 13).
	L Fully charge the batteries (page 14).
	L Check the connections (page 12).
	L Unplug the base unit’s AC adaptor to reset the
	unit and turn off the handset. Reconnect the
	adaptor, turn on the handset and try again.
	L The handset has not been registered to the
	base unit. Register the handset (page 26).
I cannot hear a dial tone.	L The base unit’s AC adaptor or telephone line
	cord is not connected. Check the connections.
	L If you are using a splitter to connect the unit,
	remove the splitter and connect the unit to the
	wall socket directly. If the unit operates
	properly, check the splitter.
	L Disconnect the base unit from the telephone
	line and connect the line to a known working
	telephone. If the working telephone operates
	properly, contact our service personnel to
	have the unit repaired. If the working
	telephone does not operate properly, contact
	your service provider/telephone company.
I do not know how to erase y L There are unviewed missed calls remaining.
(Missed call) from the display.	View them using the following method.

1K (middle soft key)

2{V}/{^}: “Caller List” i M

3Press {V} to search from the most recent call, or press {^} to search from the oldest

call.

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Contents KX-TG7302NZ Preparation Caller ID ServiceVoice Mail Service IntroductionNotable differences between the models Product informationSupplied accessories Accessory informationFeature differences Model No Answering system Intercom Expanding your phone system Additional/replacement accessoriesFor your safety General notice BatteryRechargeable Ni-MH batteries AAA R03 size Base unit location/avoiding noise Important safety instructionsFor best performance Important noticeIntroduction KX-TG7301/KX-TG7302 Charge contacts B x Locator ControlsBase unit HandsetHandset display items Meaning Using the navigator keyDisplay Soft keysSoft key icons Icon Action ConnectionsCharger Battery installation and replacementDuring a power failure If you subscribe to a DSL/ADSL serviceBase unit*1 Charger*2 Battery chargeWall mounting Battery level Battery iconDate and time Turning the power on/offSetting up the unit before use Display languagePreparation Answering calls Making callsCall share Useful features during a callMute Recall/flashKey lock Editing entries Handset phonebookAdding entries Finding and calling a phonebook entryCopying all entries Copying phonebook entriesChain dial Copying an entryRegister H.set Keytones*4 Auto Talk*5 Off Programmable settingsProgramming by scrolling through the display menus Top-menu Sub-menuBase Unit Setup*1 Ringer Volume*6 Alarm Special instructions for programmable settingsTime adjustment Caller ID subscribers only Operating additional units Registering a unitSelecting area codes to be deleted automatically Changing the base unit PIN Personal Identification NumberIncreasing the range of the base unit Base Unit Setup Repeater ModeDeregistration Missed calls Using Caller ID serviceCaller ID features Using toll services from Telecom or another companyErasing caller information Caller listViewing the caller list and calling back Editing a caller’s phone number before calling backMemory capacity Using the base unitUsing the handset Answering systemPlaying back the greeting message Using a pre-recorded greeting messageGreeting message Recording your greeting messageKey Operation Settings menuOperating the answering system Erasing all messagesCalling back Caller ID subscribers only Remote access codeUsing the answering system remotely Remote operationNumber of rings before the unit answers a call Answering system settingsRemote commands Turning on the answering system remotelyCall Screening Caller’s recording timeNumber of Rings Recording TimeAnswering System Voice mail service Answering an intercom call IntercomTransferring calls Making an intercom callBase unit Press Handset Press ih Conference callsHandset locator Base unit PressCharacter entry modes Characters available in each character entry modeWhen the unit displays the character entry screen Character entryExtended 2 character table O Extended 1 character table NCyrillic character table P Error messages General use Problem Cause/solution TroubleshootingBattery recharge Problem Cause/solution Programmable settings Problem Cause/solutionMaking/answering calls, intercom Problem Cause/solutionAnswering system KX-TG7321/KX-TG7322 Problem Cause/solution Caller ID Problem Cause/solutionLiquid damage Problem Cause/solution Specifications Index Page Page Copyright PNQX1154ZA CC0508DT0For your future reference Customer Support Centre Tel. No Sales Department