Panasonic KX-TG9361 Answering system KX-TG9371/KX-TG9372 Problem Cause/solution

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Useful Information

Problem

Cause/solution

I cannot dial the phone

L The phone number you dialed might have been

number edited in the caller

edited incorrectly (for example, the long

list.

distance “1” or the area code is missing). Edit

 

the phone number with another pattern (page

 

32).

Time on the unit is shifted.

L Incorrect time information from incoming Caller

 

ID changes the time. Set the time adjustment to

 

off (page 25).

The 2nd caller’s information

L In order to use Caller ID, call waiting, or Call

is not displayed during an

Waiting Caller ID (CWID), you must first contact

outside call.

your service provider/telephone company and

 

subscribe to the desired service.

 

After subscribing, you may need to contact your

 

service provider/telephone company again to

 

activate this specific service, even if you

 

already subscribed to both Caller ID and Call

 

Waiting with Caller ID services (CWID).

*1 KX-TG9371/KX-TG9372

 

Answering system (KX-TG9371/KX-TG9372)

Problem

Cause/solution

The unit does not record new

L The answering system is turned off. Turn it on

messages.

(page 34).

 

L The message memory is full. Erase

 

unnecessary messages (page 35).

 

L The recording time is set to “Greeting

 

only”. Change the setting (page 39).

 

L If you subscribe to the voice mail service,

 

messages are recorded by your service

 

provider/telephone company not your

 

telephone. Change the unit’s number of rings

 

setting or contact your service

 

provider/telephone company (page 38).

I cannot operate the

L Someone is using the unit. Wait for the other

answering system.

user to finish.

 

L A caller is leaving a message. Wait for the caller

 

to finish.

 

L The handset is too far from the base unit. Move

 

closer.

50For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Introduction Caller ID ServiceVoice Mail Service PreparationProduct information Notable differences between the modelsFeature highlights Accessory information Supplied accessoriesSales and support information Additional/replacement accessoriesExpanding your phone system For your safety For best performance Important safety instructionsBattery Base unit location/avoiding noiseDrop resistance handset only EnvironmentRoutine care Controls Base unitDisplay HandsetConnections ChargerBattery installation and replacement Battery charge Battery level Battery iconDisplay language Symbols used in these operating instructionsSetting up the unit before use Voice guidance languageHeadset optional Dialing modeBelt clip Date and timeMaking calls Answering callsMute Useful features during a callHold FlashCall share Temporary tone dialing for rotary/pulse service usersHandset clarity booster Finding and calling a phonebook entry Shared phonebookAdding entries Chain dial Editing entriesErasing entries NextMenu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menuKX-TG9371 KX-TG9372 Programming using the direct commands Feature Setting code System Code Setting*1Set dial mode Programming Block calls Caller ID subscribers only Special instructions for programmable settingsNight mode Turning night mode on/off AlarmSetting the start and end time Operating additional handsets Registering a unitCustomer support Registering a handset to a base unitDeregistering a handset Talking Caller ID Using Caller ID serviceCaller ID features Missed callsRinger ID Caller ID number auto edit featureCaller list Viewing the caller list and calling backStoring caller information into the phonebook Erasing selected caller informationErasing all caller information View CID All erase iYesMemory capacity Answering systemTurning the answering system on/off Call screeningListening to messages using the base unit Greeting messageVoice guidance Listening to messages using the handsetErasing all messages Calling back Caller ID subscribers onlyRemote commands Remote access codeUsing the answering system remotely Remote operationTurning on the answering system remotely Answering system settingsFor voice mail service subscribers Skipping the greeting message to leave a messageCaller’s recording time Message alertTo erase the voice mail access number Voice mail serviceStoring the voice mail VM access number Turning VM tone detection on/off The default setting is OnListening to voice mail messages New Voice Mail is displayed on the handsetMaking an intercom call IntercomTransferring calls, conference calls Answering an intercom callBase unit Locator Handset locatorAnswering a transferred call Handset KX-TG9361 Press OFF KX-TG9371/KX-TG9372Wall mounting To remove the wall mounting adaptor Error messages Display message Cause/solutionProgrammable settings Problem Cause/solution TroubleshootingGeneral use Problem Cause/solution Making/answering calls, intercom Problem Cause/solutionBattery recharge Problem Cause/solution Caller ID/Talking Caller ID*1 Problem Cause/solution Answering system KX-TG9371/KX-TG9372 Problem Cause/solution When you ship the product Liquid damage Problem Cause/solutionFCC and other information Useful Information FCC RF Exposure Warning Energy StarSpecifications TTY users hearing or speech impaired users can call Customer servicesOr, contact us via the web at Warranty Limited Warranty Limits And Exclusions Index PNQX1008ZA CM1207PN0 Read this Operating InstructionsCall us at 1-800-211-PANA

KX-TG9361, KX-TG9372, KX-TG9371 specifications

The Panasonic KX-TG9372, KX-TG9371, and KX-TG9361 are part of a sophisticated line of digital cordless telephones designed to enhance communication with cutting-edge features and user-friendly operation. These models showcase Panasonic's commitment to quality and technology, catering to diverse user preferences.

One of the standout features across these models is the DECT 6.0 technology, which provides clear audio quality and enhanced security against eavesdropping. The DECT (Digital Enhanced Cordless Telecommunications) standard ensures that your conversations remain private, making these phones a reliable choice for both home and business use.

The KX-TG9372 model is equipped with a built-in answering machine that can store up to 18 minutes of messages, offering peace of mind when you are away. It features a large, easy-to-read LCD display, which allows for effortless navigation through various functions. The keypads are illuminated, making it convenient to use in low-light conditions.

The KX-TG9371 variant shares many features with the 9372 but does not include the built-in answering machine. This model is ideal for users who prefer a straightforward cordless phone without additional recording capabilities, while still benefiting from the DECT technology and robust design.

The KX-TG9361 is another compelling option in the series, centered on simplicity and essentials. It features a less complex interface and provides all the core functionalities needed in a modern cordless phone. All models support call blocking, allowing users to effortlessly screen unwanted calls.

These models also come equipped with an intercom feature, making it convenient to communicate between handsets within the home. The talking caller ID functionality announces the incoming calls, ensuring you never miss an important contact.

Another noteworthy characteristic is the battery life. Each unit is designed for longevity, offering extended talk and standby time. They feature eco-friendly options by reducing power consumption during use.

In summary, the Panasonic KX-TG9372, KX-TG9371, and KX-TG9361 are exemplary choices for those seeking reliable, high-quality cordless phones. With their advanced DECT technology, user-friendly designs, and practical features, they cater to an array of communication needs, ensuring that users stay connected with ease and efficiency.
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