Panasonic KX-TG9361, KX-TG9372 When you ship the product, Liquid damage Problem Cause/solution

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Useful Information

 

 

Problem

Cause/solution

I cannot operate the

L You are entering the wrong remote access

answering system remotely.

code. If you forgot the remote access code,

 

store a new remote access code (page 37).

 

L Press each key firmly.

 

L The answering system is turned off. Turn it on

 

(page 38).

 

L You are using a rotary/pulse telephone. Try

 

again using a touch-tone phone.

While recording a greeting

L A call is being received. Answer the call and try

message or listening to

again later.

messages, the unit rings and

 

recording stops.

 

 

 

Liquid damage

 

 

 

Problem

Cause/solution

Liquid or other form of

L Disconnect the AC adaptor and telephone line

moisture has entered the

cord from the base unit. Remove the batteries

handset/base unit.

from the handset and leave to dry for at least 3

 

days. After the handset/base unit are

 

completely dry, reconnect the AC adaptor and

 

telephone line cord. Insert the batteries and

 

charge fully before use.

Caution:

LTo avoid permanent damage, do not use a microwave oven to speed up the drying process.

If you need assistance with setup or operation

1Visit our website: http://www.panasonic.com/help

2Contact us via the web at: http://www.panasonic.com/contactinfo

3Call us at: 1-800-211-PANA (1-800-211-7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

Carefully pack your unit, preferably in the original carton. Attach a letter, detailing the symptom.

Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.

Do not send your unit to Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.

For assistance, please visit http://www.panasonic.com/help

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Contents Operating Instructions Preparation Caller ID ServiceVoice Mail Service IntroductionNotable differences between the models Product informationFeature highlights Supplied accessories Accessory informationAdditional/replacement accessories Expanding your phone systemSales and support information For your safety Base unit location/avoiding noise Important safety instructionsBattery For best performanceEnvironment Routine careDrop resistance handset only Base unit ControlsHandset DisplayCharger ConnectionsBattery installation and replacement Battery level Battery icon Battery chargeVoice guidance language Symbols used in these operating instructionsSetting up the unit before use Display languageDate and time Dialing modeBelt clip Headset optionalAnswering calls Making callsFlash Useful features during a callHold MuteTemporary tone dialing for rotary/pulse service users Handset clarity boosterCall share Shared phonebook Adding entriesFinding and calling a phonebook entry Next Editing entriesErasing entries Chain dialMain menu Sub-menu Programmable settingsProgramming by scrolling through the display menus MenuKX-TG9371 KX-TG9372 Feature Setting code System Code Setting*1 Programming using the direct commandsSet dial mode Programming Special instructions for programmable settings Night modeBlock calls Caller ID subscribers only Alarm Setting the start and end timeTurning night mode on/off Registering a handset to a base unit Registering a unitCustomer support Operating additional handsetsDeregistering a handset Missed calls Using Caller ID serviceCaller ID features Talking Caller IDViewing the caller list and calling back Caller ID number auto edit featureCaller list Ringer IDView CID All erase iYes Erasing selected caller informationErasing all caller information Storing caller information into the phonebookCall screening Answering systemTurning the answering system on/off Memory capacityGreeting message Listening to messages using the base unitCalling back Caller ID subscribers only Listening to messages using the handsetErasing all messages Voice guidanceRemote operation Remote access codeUsing the answering system remotely Remote commandsSkipping the greeting message to leave a message Answering system settingsFor voice mail service subscribers Turning on the answering system remotelyMessage alert Caller’s recording timeTurning VM tone detection on/off The default setting is On Voice mail serviceStoring the voice mail VM access number To erase the voice mail access numberNew Voice Mail is displayed on the handset Listening to voice mail messagesAnswering an intercom call IntercomTransferring calls, conference calls Making an intercom callHandset KX-TG9361 Press OFF KX-TG9371/KX-TG9372 Handset locatorAnswering a transferred call Base unit LocatorWall mounting To remove the wall mounting adaptor Display message Cause/solution Error messagesTroubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Problem Cause/solution Battery recharge Problem Cause/solution Making/answering calls, intercom Caller ID/Talking Caller ID*1 Problem Cause/solution Answering system KX-TG9371/KX-TG9372 Problem Cause/solution Liquid damage Problem Cause/solution When you ship the productFCC and other information Useful Information Energy Star FCC RF Exposure WarningSpecifications Customer services Or, contact us via the web atTTY users hearing or speech impaired users can call Warranty Limited Warranty Limits And Exclusions Index Read this Operating Instructions Call us at 1-800-211-PANAPNQX1008ZA CM1207PN0