Panasonic KX-TDA30 user manual Customising Your System System Programming

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3.3 Customising Your System (System Programming)

176 User Manual

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Contents Hybrid IP-PBX KX-TDA30/KX-TDA100/KX-TDA200 VersionWireless System Easy OperationVoice Mail Integration PC Phone/PC ConsoleThis Manual Safety Instructions Important InformationHttp//doc.panasonic-tc.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109What is This Tone? 190 Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension NumberIcon Descriptions ExamplesRestrictions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEDisturb DND Conf ConferenceCall Forwarding FWD/Do Not Customised Buttons Programmable Feature PFButtons Feature Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension To another extension Intercom CallCalling an Outside Party To an operator Operator CallOutside Phone no Group noMaking a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry PT/SLT/PSTo store a phone number Easy DiallingWith a One Touch Button One-touch Dialling Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noQuick dialling no Using a Preprogrammed Number Quick DiallingTo set/cancel Automatic Redial RedialRedialling the Last Number You Dialled Last Number Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo answer while hearing a callback ringing To cancel Ccbs CancelSending a Call Waiting Tone Call Waiting To leave/cancel a message waiting indication For a caller To leave a message waiting indicationFor a caller For a called extensionTo call back To clear message waiting indications left on your extensionKX-TDA100/KX-TDA200 only Joining an Existing Call Executive Busy Override To joinFor the joined extension To talk to each party alternately Outside callTo monitor To an Extension Refusing the Call DND OverrideMonitoring Another Extension Call Monitor Accessing the Isdn Service Isdn Service Access To accessService code Outside lineAlternating the Calling Method Alternate Calling- Ring/Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verified code Verified Code Entry Extension PINCalling through Disa To call an extensionNo Security Mode Trunk Security Mode/All Security ModeTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noOff Idle Receiving CallsAnswering Calls Answering Hands-free Hands-free Answerback On SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupThrough an external speaker KX-TDA100/KX-TDA200Speaker no KX-TDA30Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferTime limit Customising the Buttons Create or edit an ISDN-Hold button To hold Call Hold Holding a CallHolding Hold Mode Change PT only To retrieve a call Call Hold RetrieveAt the holding extension Call Hold Retrieve Held line noHolding in a System Parking Zone Call Park To setParkingzoneno. Specified ParkingzonenoTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk To hold the current call and then talk to the new party Answering Call WaitingAnswering Call Waiting in the PBX To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationMultiple Party Conversation Adding Other Parties during a Conversation ConferenceTo add four or more parties to a conference To talk alternately on three-party conversation Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversationLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red MuteHands-free operation To avoid missing part of the conversationsTo use the handset during a conversation using the headset Using the Headset Headset OperationTo talk using the headset Customising Your Phone Forwarding Your Calls Call Forwarding FWD Before Leaving Your DeskForwarding Calls Outside line outside Access no. phone no To set from another extensionTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition PT/PSMessage no Message Example Off-hook Enter ToneBefore Leaving Your Desk Extension PIN To lockTo unlock Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging DenyTo make/answer a broadcasting call For a caller To make a conversation with a specific partyCaller Called PartyTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch To stop or answer the ringback Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeCustomising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper OhcaClip To show/prevent PT/SLT/PS 733 BGM no To select and set/cancelTurning on the Background Music BGM 730 Flashing red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing green Break mode DPT Some wired telephones are prohibited from using this feature BGM ICD Group Specified extension no Utilising the Call CentreTo set Log-in/Log-out To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Monitoring the Status of Waiting Calls Initial DisplayQueuing Monitor Call Log HistoryDisplay PT To clear Call Log HistoryTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callDoorphone Call Using User-supplied EquipmentIf a Doorphone/Door Opener is Connected From any extension while talking to the doorphone Opening a Door Door OpenFrom a specified extension Accessing External Services External Feature Access EFA If a Host PBX is ConnectedTo forward your calls to your mailbox If a Voice Processing System is ConnectedCall Forwarding to Voice Mail Voice Mail Integration To transfer a call to a mailbox To listen to messagesTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Alarm ToneNo operation Flashing green slowly MonitoringTo record into another mailbox Two-way Transfer Recording a Conversation Two-way RecordTo record into your mailbox Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the caller’s information in personal speed diallingCalling with the Outgoing Call Log To call with the Redial buttonWhen the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and callEntering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ #Option mode for RU model Features Refer to Accessing System Features System Feature AccessTo access Feature Access menu and select the feature Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension LockTo select the time service switching mode Automatic/Manual Time Service Mode ControlTo change the time mode Day/Night/Lunch/Break Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extensionTurning on the External Background Music BGM To select and start/stop the background musicRecording Outgoing Messages OGM To recordTo play back OGM floatingTo record from an external BGM MOH port Enter OGM floating C.ToneTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingExtension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAutomatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will changeWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable Speaker. Hands-free modeNo-Stop recording No No toneYes-On No-AllowNo-Headset off Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any FlexibleTo store the names and numbers in personal speed dialling ORnameTo edit the names and numbers of personal speed dialling Or PauseClearing Features Press Program Customising the Buttons Programmable Buttons Programming InputDSS 1234 Tone type no To clear the buttonTo exit at any time, lift the handset Manager Programming Programming InformationManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500Procedure Entering the programming modeTo exit the programming mode at any time, lift the handset Exiting the modeSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataSystem Speed Dialling Name Extension NumberExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedDialling Do not want to show my telephoneForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed NumberWhat is This Tone? What is This Tone?When going off-hook While on-hookRingback Tone When you make callsBusy Tone Reorder Tone While off-hook When talking to an outside partyWhen setting the features or programming Establishing or leaving a Conference What is This Tone? Index Index Hold Mode Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.
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