Panasonic KX-TDA30 user manual Answering a Call Ringing at Another Telephone Call Pickup

Page 48

1.3 Receiving Calls

1.3.3Answering a Call Ringing at Another Telephone (Call Pickup)

Answering a Call from Another Telephone (Call Pickup)

Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)

Answering a Call from Another Telephone (Call Pickup)

You can answer an incoming call that is ringing at another extension or group from your phone without leaving your desk.

The following types of pickup are available:

Group Call Pickup: Picks up a call within your group.

Directed Call Pickup: Picks up a specified extension’s call.

PT/SLT/PS

(DSS)

OR

4

0

group no.

Group

C.Tone

 

OR

 

 

 

 

 

 

4

1

extension no.

Directed

Talk.

Off-hook.

 

 

 

Press flashing DSS.

 

 

 

Enter 40 and then dial group number (2 digits).

 

Or enter 41 and then dial extension number.

 

If you receive a call waiting tone, you can ask a third party to pick up your second call with Directed Call Pickup.

If there are multiple incoming calls for the same group, the longest waiting call is received first.

Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)

You can deny or allow other people to pick up your calls.

PT/SLT/PS

 

7

2

0

1

Deny

 

 

OR

 

 

 

 

 

 

0

Allow

C.Tone

Off-hook.

Enter

720.

 

Enter 1 to deny

On-hook.

 

 

 

 

or 0 to allow.

 

48

User Manual

Image 48
Contents Hybrid IP-PBX KX-TDA30/KX-TDA100/KX-TDA200 VersionWireless System Easy OperationVoice Mail Integration PC Phone/PC ConsoleThis Manual Safety Instructions Important InformationHttp//doc.panasonic-tc.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109What is This Tone? 190 Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension NumberExamples RestrictionsIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEConf Conference Call Forwarding FWD/Do NotDisturb DND Programmable Feature PF Buttons FeatureCustomised Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension To another extension Intercom CallCalling an Outside Party To an operator Operator CallOutside Phone no Group noMaking a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry PT/SLT/PSEasy Dialling With a One Touch Button One-touch DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Redial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo cancel Ccbs Cancel Sending a Call Waiting Tone Call WaitingTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indicationFor a caller For a called extensionTo call back To clear message waiting indications left on your extensionKX-TDA100/KX-TDA200 only Joining an Existing Call Executive Busy Override To joinFor the joined extension To talk to each party alternately Outside callTo an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Accessing the Isdn Service Isdn Service Access To accessService code Outside lineAlternating the Calling Method Alternate Calling- Ring/Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verified code Verified Code Entry Extension PINCalling through Disa To call an extensionNo Security Mode Trunk Security Mode/All Security ModeTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noReceiving Calls Answering CallsOff Idle Answering Hands-free Hands-free Answerback On SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupThrough an external speaker KX-TDA100/KX-TDA200Speaker no KX-TDA30Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferTime limit Customising the Buttons Create or edit an ISDN-Hold button Holding a Call HoldingTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveAt the holding extension Call Hold Retrieve Held line noHolding in a System Parking Zone Call Park To setParkingzoneno. Specified ParkingzonenoTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationMultiple Party Conversation Adding Other Parties during a Conversation ConferenceTo add four or more parties to a conference To talk alternately on three-party conversation Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversationLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red MuteHands-free operation To avoid missing part of the conversationsUsing the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD Outside line outside Access no. phone no To set from another extensionTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition PT/PSMessage no Message Example Off-hook Enter ToneBefore Leaving Your Desk To lock To unlockExtension PIN Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging DenyTo make/answer a broadcasting call For a caller To make a conversation with a specific partyCaller Called PartyTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderTo stop or answer the ringback To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeCustomising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper OhcaClip To show/prevent PT/SLT/PS 733 To select and set/cancel Turning on the Background Music BGMBGM no 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM Utilising the Call Centre To set Log-in/Log-outICD Group Specified extension no To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Monitoring the Status of Waiting Calls Initial DisplayQueuing Monitor Call Log HistoryDisplay PT To clear Call Log HistoryTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callUsing User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone Accessing External Services External Feature Access EFA If a Host PBX is ConnectedIf a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Alarm ToneNo operation Flashing green slowly MonitoringRecording a Conversation Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the caller’s information in personal speed diallingCalling with the Outgoing Call Log To call with the Redial buttonWhen the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and callEntering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ #Option mode for RU model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension LockTime Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extensionTurning on the External Background Music BGM To select and start/stop the background musicRecording Outgoing Messages OGM To recordTo play back OGM floatingTo record from an external BGM MOH port Enter OGM floating C.ToneTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingExtension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAutomatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will changeWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable Speaker. Hands-free modeNo-Stop recording No No toneNo-Allow No-Headset offYes-On Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any FlexibleTo store the names and numbers in personal speed dialling ORnameTo edit the names and numbers of personal speed dialling Or PauseClearing Features Press Program Customising the Buttons Programmable Buttons Programming InputDSS 1234 To clear the button To exit at any time, lift the handsetTone type no Manager Programming Programming InformationManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500Procedure Entering the programming modeTo exit the programming mode at any time, lift the handset Exiting the modeSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataSystem Speed Dialling Name Extension NumberExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedDialling Do not want to show my telephoneForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed NumberWhat is This Tone? What is This Tone?When going off-hook While on-hookWhen you make calls Busy Tone Reorder ToneRingback Tone When talking to an outside party When setting the features or programmingWhile off-hook Establishing or leaving a Conference What is This Tone? Index Index Hold Mode Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.