Panasonic KX-TDA30 user manual Index

Page 196

Index

A

 

 

 

 

 

 

 

 

 

 

Call Park Retrieve

60

 

 

 

 

 

Absent Message

85, 155, 185

 

 

 

 

Call Pickup

 

48

 

 

 

 

 

 

 

 

 

 

 

Call Pickup Deny

48, 183

 

 

 

 

Accessing External Services (External Feature Access [EFA])

118

 

 

 

 

Call Splitting

61

 

 

 

 

 

 

 

Accessing System Features (System Feature Access)

 

137

 

 

 

 

 

 

 

 

 

 

Call Transfer

53

 

 

 

 

 

 

 

Accessing the ISDN Service (ISDN Service Access)

39

 

 

 

 

 

 

 

 

 

Call Transfer (CT)—by ISDN

56, 183

 

 

Account

19, 163

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Waiting

33, 63, 98, 185

 

 

 

Account Code Entry

26, 181

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Waiting from the Telephone Company

183

Adding a Third Party during a Conversation Using the ISDN Service

Call Waiting in the PBX

183

 

 

 

 

(Three-party Conference [3PTY]—by ISDN)

73

 

 

 

 

 

 

 

 

 

 

Call Waiting Selection

155

 

 

 

 

Adding Other Parties during a Conversation (Conference)

67

 

 

 

 

 

 

Call Waiting Tone

189

 

 

 

 

 

After Moving to a New Location in the Office

125

 

 

 

 

 

 

 

 

 

 

 

Call Waiting Tone Type Selection

 

155

 

 

Alternate Calling—Ring/Voice

40, 189

 

 

 

 

 

 

 

 

 

 

 

Calling an Outside Party

 

24

 

 

 

 

Alternate Receiving—Ring/Voice

 

154

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Calling Another Extension

23

 

 

 

 

Alternating the Calling Method (Alternate Calling—Ring/Voice)

40

 

 

 

 

Calling Line Identification Restriction (CLIR)

20, 101, 153, 164,

Answer

17, 20, 50, 163

 

 

 

 

 

 

 

 

 

 

 

 

 

186

 

 

 

 

 

 

 

 

 

Answering a Call from Another Telephone (Call Pickup)

 

48

 

 

 

 

 

 

 

 

 

 

 

 

 

Calling through DISA

 

42

 

 

 

 

 

Answering a Call Ringing at Another Telephone (Call Pickup)

48

 

 

 

 

 

 

Calling with the Incoming Call Log

 

126

 

 

Answering a Call via an External Speaker (Trunk Answer From Any Sta-

 

 

 

Calling with the Outgoing Call Log

 

128

 

 

tion [TAFAS])

49

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Calling without Restrictions

41

 

 

 

 

Answering Call Waiting

63

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Calling/Connected Line Identification Presentation (CLIP/COLP) 99,

Answering Call Waiting from the Telephone Company

 

66

 

 

 

 

153, 186

 

 

 

 

 

 

 

Answering Call Waiting in the PBX

63

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CANCEL

18

 

 

 

 

 

 

 

Answering Calls

46

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CCBS Cancel

33, 182

 

 

 

 

 

Answering Hands-free (Hands-free Answerback)

47

 

 

 

 

 

 

 

 

 

 

 

Changing Call Charges and Extension Control

 

167

Answering/Denying a Paging Announcement

90

 

 

 

 

 

 

 

Changing the Settings of Other Extensions

140

Appendix

 

177

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Charge Reference

19, 163

 

 

 

 

Assigning an Extension PIN to Your Extension (Extension PIN [Personal

 

 

 

 

Checking the Time Service Status

 

105

 

 

Identification Number])

150

 

 

 

 

 

 

 

 

 

 

 

Clearing Features

160

 

 

 

 

 

AUTO ANS (Auto Answer)/MUTE

 

16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Clearing Features Set at Your Extension (Extension Feature Clear)

AUTO DIAL/STORE

15

 

 

 

 

 

 

 

 

 

 

 

 

 

108

 

 

 

 

 

 

 

 

 

Automatic Call Hold

59

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CO

15

 

 

 

 

 

 

 

 

 

Automatic Callback Busy

31, 189

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Completion of Calls to Busy Subscriber (CCBS)

32, 189

Automatic Callback Busy Cancel

 

32, 182

 

 

 

 

 

 

 

 

 

Conference

 

17, 19, 67, 163

 

 

 

Automatic Line Access

24, 181

 

 

 

 

 

 

 

 

 

 

 

 

Confirmation Tones

192

 

 

 

 

Automatic Redial

30

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connected Line Identification Restriction (COLR)

20, 100, 164,

 

 

 

 

 

 

 

 

 

 

 

B

 

 

 

 

 

 

 

 

 

 

 

186

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Connection Example

 

22

 

 

 

 

 

Background Music (BGM)

103, 157, 186

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Control Features

140

 

 

 

 

 

Basic Calling

23

 

 

 

 

 

 

 

 

Customised Buttons

 

18

 

 

 

 

 

Before Leaving Your Desk

79

 

 

 

 

 

 

Customising the Buttons

 

162

 

 

 

 

Before Operating the Telephones

 

12

 

 

 

 

Customising Your Phone & System

149

 

 

Boss & Secretary feature

79

 

 

 

 

 

 

Customising Your Phone (Personal Programming)

150

Broadcasting

91, 185

 

 

 

 

 

 

 

Customising Your System (System Programming)

169

Busy Station Signalling (BSS) —> Call Waiting

33

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Busy Tone

 

191

 

 

 

 

 

 

 

 

D

 

 

 

 

 

 

 

 

 

 

C

 

 

 

 

 

 

 

 

 

 

Data Line Security

104, 186

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date & Time [000]

172

 

 

 

 

 

Call Forwarding (CF)—by ISDN

 

83, 184

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Denying Other People the Possibility of Picking Up Your Calls (Call Pick-

Call Forwarding (FWD)

17, 79

 

 

 

 

 

 

up Deny)

48

 

 

 

 

 

 

 

Call Forwarding (FWD)/Do Not Disturb (DND)—Both calls

19, 162

Dial Tone Transfer

143

 

 

 

 

 

Call Forwarding [FWD] for your Incoming Call Distribution Group

81

Dial Tones

 

190

 

 

 

 

 

 

 

Call Forwarding to Voice Mail (Voice Mail Integration)

 

119

 

Direct Inward System Access (DISA)

42

 

 

Call Hold

 

57, 183

 

 

 

 

 

 

 

Direct Station Selection (DSS)

19, 162

 

 

Call Hold Retrieve

58, 183

 

 

 

 

 

 

Directory and Call Log Lock

157

 

 

 

Call Log

19, 163

 

 

 

 

 

 

 

Display

13

 

 

 

 

 

 

 

 

Call Log for ICD Group

19, 163

 

 

 

 

Display Backlight Selection

153

 

 

 

Call Monitor

 

38, 189

 

 

 

 

 

 

 

Display Language Selection

153

 

 

 

Call Park

 

19, 59, 163, 183

 

 

 

 

 

 

Display Switching Mode

153

 

 

 

 

Call Park (Automatic Park Zone)

 

19, 59, 163, 183

 

 

 

 

 

 

 

 

 

 

 

 

 

196 User Manual

Image 196
Contents Hybrid IP-PBX KX-TDA30/KX-TDA100/KX-TDA200 VersionWireless System Easy OperationVoice Mail Integration PC Phone/PC ConsoleThis Manual Safety Instructions Important InformationHttp//doc.panasonic-tc.de For your future reference Table of Contents Using User-supplied Equipment 116 Using a Display Proprietary Telephone 126Control Features 140 Utilising the Call Centre 109What is This Tone? 190 Page Section Operation Feature Numbers Before Operating the TelephonesBefore Operating the Telephones What Kind of Telephone Can Be Used?Using a Navigator Key/Jog Dial/Volume Key ToneDisplay Your Extension NumberRestrictions ExamplesIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTECall Forwarding FWD/Do Not Conf ConferenceDisturb DND Buttons Feature Programmable Feature PFCustomised Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleMaking Calls Basic CallingCalling Another Extension To another extension Intercom CallCalling an Outside Party To an operator Operator CallOutside Phone no Group noMaking a Call to a Private Network TIE Line Access To select the specified outside lineTo call Call Charge ReferenceUsing an Account Code Account Code Entry PT/SLT/PSWith a One Touch Button One-touch Dialling Easy DiallingTo store a phone number Using Numbers Stored in the PBX System Speed Dialling To a Preset Number by Going Off-hook Hot LineTo dial Desired Phone noTo set/cancel Using a Preprogrammed Number Quick DiallingQuick dialling no Redialling the Last Number You Dialled Last Number Redial RedialAutomatic Redial When the Dialled Line is Busy or There is No Answer Reserving a Busy Line Automatic Callback BusyTo set for both extension and outside line To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineSending a Call Waiting Tone Call Waiting To cancel Ccbs CancelTo answer while hearing a callback ringing To leave/cancel a message waiting indication For a caller To leave a message waiting indicationFor a caller For a called extensionTo call back To clear message waiting indications left on your extensionKX-TDA100/KX-TDA200 only Joining an Existing Call Executive Busy Override To joinFor the joined extension To talk to each party alternately Outside callMonitoring Another Extension Call Monitor To an Extension Refusing the Call DND OverrideTo monitor Accessing the Isdn Service Isdn Service Access To accessService code Outside lineAlternating the Calling Method Alternate Calling- Ring/Voice To change the methodCalling without Restrictions To call Walking COSTo call with a verified code Verified Code Entry Extension PINCalling through Disa To call an extensionNo Security Mode Trunk Security Mode/All Security ModeTo call an outside party To retryMaking Calls From another extension Through DisaYour Extension noAnswering Calls Receiving CallsOff Idle Answering Hands-free Hands-free Answerback On SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupThrough an external speaker KX-TDA100/KX-TDA200Speaker no KX-TDA30Using the ANSWER/RELEASE Button To answerTo transfer a call To talk to a waiting callerTo end a conversation To request Mcid During a Conversation Transferring a Call Call TransferTransferring to an Extension on the PBX To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferTime limit Customising the Buttons Create or edit an ISDN-Hold button Holding Holding a CallTo hold Call Hold Hold Mode Change PT only To retrieve a call Call Hold RetrieveAt the holding extension Call Hold Retrieve Held line noHolding in a System Parking Zone Call Park To setParkingzoneno. Specified ParkingzonenoTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting in the PBX Answering Call WaitingTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationMultiple Party Conversation Adding Other Parties during a Conversation ConferenceTo add four or more parties to a conference To talk alternately on three-party conversation Leaving a Conference Unattended Conference To leave a conferenceTo return while others are talking To complete a conversationLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red MuteHands-free operation To avoid missing part of the conversationsTo talk using the headset Using the Headset Headset OperationTo use the handset during a conversation using the headset Customising Your Phone Forwarding Calls Before Leaving Your DeskForwarding Your Calls Call Forwarding FWD Outside line outside Access no. phone no To set from another extensionTo set the timer for No Answer and Busy/No Answer Flashing red slowly DND modeTime ICD Group Extension noWhen in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeTo cancel When you do not answer Call Forwarding No Reply CfnrUnconditional Call Forwarding Unconditional CFU Your MSNTo confirm the condition PT/PSMessage no Message Example Off-hook Enter ToneBefore Leaving Your Desk To unlock To lockExtension PIN Making/Answering an Announcement PagingGroup Paging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging DenyTo make/answer a broadcasting call For a caller To make a conversation with a specific partyCaller Called PartyTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch Setting the Alarm Timed Reminder Setting the Telephone According to Your NeedsTo stop or answer the ringback To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeCustomising Your Phone To set/cancel for intercom calls To set/cancel for outside callsCall Waiting Tone Whisper OhcaClip To show/prevent PT/SLT/PS 733 Turning on the Background Music BGM To select and set/cancelBGM no 730 Green on Lunch mode Flashing green Break mode Checking the Time Service StatusFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM To set Log-in/Log-out Utilising the Call CentreICD Group Specified extension no To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Monitoring the Status of Waiting Calls Initial DisplayQueuing Monitor Call Log HistoryDisplay PT To clear Call Log HistoryTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callIf a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone Call From a specified extension Opening a Door Door OpenFrom any extension while talking to the doorphone Accessing External Services External Feature Access EFA If a Host PBX is ConnectedCall Forwarding to Voice Mail Voice Mail Integration If a Voice Processing System is ConnectedTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesTo cancel Live Call Screening Screening Calls Live Call Screening LCSBefore operating To set Live Call ScreeningOperation Flowchart Alarm ToneNo operation Flashing green slowly MonitoringTo record into your mailbox Recording a Conversation Two-way RecordTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office Using a Display Proprietary Telephone Using the Call LogCalling with the Incoming Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the caller’s information in personal speed diallingCalling with the Outgoing Call Log To call with the Redial buttonWhen the desired party is displayed Using the Directories Calling with the DirectoryStoring Names and Numbers To select and callEntering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ #Option mode for RU model To access Feature Access menu and select the feature Accessing System Features System Feature AccessFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Control Features Changing the Settings of Other ExtensionsExtension Control To lock/unlock other extensions Remote Extension LockTo change the time mode Day/Night/Lunch/Break Time Service Mode ControlTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extensionTurning on the External Background Music BGM To select and start/stop the background musicRecording Outgoing Messages OGM To recordTo play back OGM floatingTo record from an external BGM MOH port Enter OGM floating C.ToneTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingExtension PIN Settings on the Programming Mode Setting FeaturesProgramming Selection & Parameter Input Little DarkAutomatically when you Programming Selection & Parameter Input EnglishYes-Automatic The first Line of the display will changeWhen multiple calls arrive IntercomLongest ringing line Ringing Tone CallNo-Disable Speaker. Hands-free modeNo-Stop recording No No toneNo-Headset off No-AllowYes-On Programming Selection & Parameter Input No-Off Extension PIN Max digits + To unlockMax digits + To unlock No-Normal Any FlexibleTo store the names and numbers in personal speed dialling ORnameTo edit the names and numbers of personal speed dialling Or PauseClearing Features Press Program Customising the Buttons Programmable Buttons Programming InputDSS 1234 To exit at any time, lift the handset To clear the buttonTone type no Manager Programming Programming InformationManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press System Password Customising Your System System ProgrammingList Programming is shown below. Programme numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500Procedure Entering the programming modeTo exit the programming mode at any time, lift the handset Exiting the modeSystem Programming Date & Time12-hour Format 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataSystem Speed Dialling Name Extension NumberExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Cannot remember the feature numbers Toll restriction is activatedDialling Do not want to show my telephoneForgot the password Other party has set Data Line SecurityBackground music started suddenly Do not want to display a number whichFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed NumberWhat is This Tone? What is This Tone?When going off-hook While on-hookBusy Tone Reorder Tone When you make callsRingback Tone When setting the features or programming When talking to an outside partyWhile off-hook Establishing or leaving a Conference What is This Tone? Index Index Hold Mode Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.