Panasonic KX-TDA30 user manual Calling through Disa, To call an extension

Page 42

1.2 Making Calls

1.2.8To Access Another Party Directly from Outside (Direct Inward System Access [DISA])

—Calling through DISA

Calling through DISA

When outside callers access extensions in the PBX, a prerecorded message greets the caller and gives information about how to access an extension. You do not need the operator’s assistance.

You may be able to access system features or call an outside party with your password depending on the security mode. Ask your manager for the mode assigned to your PBX.

To call an extension

From Outside Telephone

PIN: Personal Identification Number

In No Security Mode/Trunk Security Mode

DISA

desired

phone no.

extension no.

 

R.B.Tone &

DISA message

Off-hook.

Dial DISA

 

phone number.

In All Security Mode

DISA phone no.

R.B.Tone &

DISA message

Off-hook.

Dial DISA

 

phone number.

Dial desired extension number.

 

 

your

4

7

extension no.

OR

 

 

verified

 

 

code

Enter

47.

Dial your extension number.

 

 

Or enter and then verified code.

extension PIN

OR

verified code PIN

Enter extension PIN or

verified code PIN (max.10 digits).

desired

C.Tone & extension no. D.Tone

Dial desired extension number.

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User Manual

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Contents Hybrid IP-PBX KX-TDA30/KX-TDA100/KX-TDA200 VersionVoice Mail Integration Wireless SystemEasy Operation PC Phone/PC ConsoleThis Manual Safety Instructions Important InformationHttp//doc.panasonic-tc.de For your future reference Table of Contents Control Features 140 Using User-supplied Equipment 116Using a Display Proprietary Telephone 126 Utilising the Call Centre 109What is This Tone? 190 Page Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What Kind of Telephone Can Be Used?Display Using a Navigator Key/Jog Dial/Volume KeyTone Your Extension NumberExamples RestrictionsIcon Descriptions When You Use a Panasonic Proprietary Telephone Fixed ButtonsSoft Buttons Auto ANS Auto Answer/MUTEConf Conference Call Forwarding FWD/Do NotDisturb DND Programmable Feature PF Buttons FeatureCustomised Buttons Buttons Feature Buttons Feature How to Follow the Steps Calling Another ExtensionThis diagram shows you a connection example Connection ExampleCalling Another Extension Making CallsBasic Calling To another extension Intercom CallOutside Phone no Calling an Outside PartyTo an operator Operator Call Group noTo call Making a Call to a Private Network TIE Line AccessTo select the specified outside line Call Charge ReferenceUsing an Account Code Account Code Entry PT/SLT/PSEasy Dialling With a One Touch Button One-touch DiallingTo store a phone number To dial Using Numbers Stored in the PBX System Speed DiallingTo a Preset Number by Going Off-hook Hot Line Desired Phone noUsing a Preprogrammed Number Quick Dialling To set/cancelQuick dialling no Redial Redialling the Last Number You Dialled Last Number RedialAutomatic Redial To set for both extension and outside line When the Dialled Line is Busy or There is No AnswerReserving a Busy Line Automatic Callback Busy To answer the callback ringing from an idle extensionTo cancel callback ringing Automatic Callback Busy Cancel To answer the callback ringing from an idle outside lineTo cancel Ccbs Cancel Sending a Call Waiting Tone Call WaitingTo answer while hearing a callback ringing For a caller To leave/cancel a message waiting indicationFor a caller To leave a message waiting indication For a called extensionTo call back To clear message waiting indications left on your extensionKX-TDA100/KX-TDA200 only For the joined extension To talk to each party alternately Joining an Existing Call Executive Busy OverrideTo join Outside callTo an Extension Refusing the Call DND Override Monitoring Another Extension Call MonitorTo monitor Service code Accessing the Isdn Service Isdn Service AccessTo access Outside lineAlternating the Calling Method Alternate Calling- Ring/Voice To change the methodTo call with a verified code Verified Code Entry Calling without RestrictionsTo call Walking COS Extension PINCalling through Disa To call an extensionTo call an outside party No Security ModeTrunk Security Mode/All Security Mode To retryMaking Calls Your From another extensionThrough Disa Extension noReceiving Calls Answering CallsOff Idle Answering Hands-free Hands-free Answerback On SetAnswering a Call Ringing at Another Telephone Call Pickup Answering a Call from Another Telephone Call PickupSpeaker no Through an external speakerKX-TDA100/KX-TDA200 KX-TDA30To transfer a call Using the ANSWER/RELEASE ButtonTo answer To talk to a waiting callerTo end a conversation To request Mcid Transferring to an Extension on the PBX During a ConversationTransferring a Call Call Transfer To transferTransferring to an Outside Party Using the PBX Service To transfer with one-touch One-touch TransferTime limit Customising the Buttons Create or edit an ISDN-Hold button Holding a Call HoldingTo hold Call Hold At the holding extension Call Hold Retrieve Hold Mode Change PT onlyTo retrieve a call Call Hold Retrieve Held line noParkingzoneno. Specified Holding in a System Parking Zone Call ParkTo set ParkingzonenoTo retrieve Call Park Retrieve Talking to Two Parties Alternately Call Splitting To leave the conversation and then let the two parties talk Answering Call Waiting Answering Call Waiting in the PBXTo hold the current call and then talk to the new party To hold the second call and then talk to the original party Default Answering Call Waiting from the Telephone Company To return to the original party, repeat the operationMultiple Party Conversation Adding Other Parties during a Conversation ConferenceTo add four or more parties to a conference To talk alternately on three-party conversation To return while others are talking Leaving a Conference Unattended ConferenceTo leave a conference To complete a conversationLeaving a Conference Leaving Three-party Conference Letting a Third Party Join Your Call Privacy Release Press ISDN-Hold Dial desired phone Press Recall Mute Flashing red MuteHands-free operation To avoid missing part of the conversationsUsing the Headset Headset Operation To talk using the headsetTo use the handset during a conversation using the headset Customising Your Phone Before Leaving Your Desk Forwarding CallsForwarding Your Calls Call Forwarding FWD Outside line outside Access no. phone no To set from another extensionTime To set the timer for No Answer and Busy/No AnswerFlashing red slowly DND mode ICD Group Extension noWhen in the FWD/DND Cycle Switch Mode When in the FWD/DND Setting ModeUnconditional Call Forwarding Unconditional CFU To cancelWhen you do not answer Call Forwarding No Reply Cfnr Your MSNTo confirm the condition PT/PSMessage no Message Example Off-hook Enter ToneBefore Leaving Your Desk To lock To unlockExtension PIN Group Paging Making/Answering an AnnouncementPaging Paging and then Transferring a CallMaking/Answering an Announcement Answering/Denying a Paging Announcement To allow/deny a paging announcement Paging DenyCaller To make/answer a broadcasting callFor a caller To make a conversation with a specific party Called PartyTo end a conversation with a specific party To end a conversation with a specific partyPress Recall/ hookswitch Setting the Telephone According to Your Needs Setting the Alarm Timed ReminderTo stop or answer the ringback To confirm Refusing Incoming Calls Do Not Disturb DND Red on FWD mode Flashing red slowly DND modeCustomising Your Phone Call Waiting Tone To set/cancel for intercom callsTo set/cancel for outside calls Whisper OhcaClip To show/prevent PT/SLT/PS 733 To select and set/cancel Turning on the Background Music BGMBGM no 730 Checking the Time Service Status Green on Lunch mode Flashing green Break modeFlashing red Holiday mode DPT Some wired telephones are prohibited from using this feature BGM Utilising the Call Centre To set Log-in/Log-outICD Group Specified extension no To enter/leave the Not Ready mode PT/PSFlashing red Wrap-up mode Queuing Monitor Monitoring the Status of Waiting CallsInitial Display Call Log HistoryDisplay PT To clear Call Log HistoryTo change the Log-in /Log-out mode Forwarding a Waiting Call Manual Queue Redirection To forward the waiting callUsing User-supplied Equipment If a Doorphone/Door Opener is ConnectedDoorphone Call Opening a Door Door Open From a specified extensionFrom any extension while talking to the doorphone Accessing External Services External Feature Access EFA If a Host PBX is ConnectedIf a Voice Processing System is Connected Call Forwarding to Voice Mail Voice Mail IntegrationTo forward your calls to your mailbox To transfer a call to a mailbox To listen to messagesBefore operating To cancel Live Call ScreeningScreening Calls Live Call Screening LCS To set Live Call ScreeningNo operation Operation FlowchartAlarm Tone Flashing green slowly MonitoringRecording a Conversation Two-way Record To record into your mailboxTo record into another mailbox Two-way Transfer Customising Your Phone After Moving to a New Location in the Office Calling with the Incoming Call Log Using a Display Proprietary TelephoneUsing the Call Log To confirm the log information with the Call Log buttonTo clear the log information To store the caller’s information in personal speed diallingCalling with the Outgoing Call Log To call with the Redial buttonWhen the desired party is displayed Storing Names and Numbers Using the DirectoriesCalling with the Directory To select and callEntering Characters Standard mode Option mode Option mode for CE model Option mode for GR model £ #Option mode for RU model Accessing System Features System Feature Access To access Feature Access menu and select the featureFeatures Refer to Using a Display Proprietary Telephone Section Manager Operation Extension Control Control FeaturesChanging the Settings of Other Extensions To lock/unlock other extensions Remote Extension LockTime Service Mode Control To change the time mode Day/Night/Lunch/BreakTo select the time service switching mode Automatic/Manual Red on Manual Customising Your Phone Restriction Level Control Dial Tone Transfer During a conversation with an extensionTurning on the External Background Music BGM To select and start/stop the background musicTo play back Recording Outgoing Messages OGMTo record OGM floatingTo record from an external BGM MOH port Enter OGM floating C.ToneTo clear the message Control Features Section Customising Your Phone & System Customising Your Phone Personal Programming Customising Your Phone Personal ProgrammingExtension PIN Programming Selection & Parameter Input Settings on the Programming ModeSetting Features Little DarkYes-Automatic The first Automatically when youProgramming Selection & Parameter Input English Line of the display will changeLongest ringing line When multiple calls arriveIntercom Ringing Tone CallNo-Stop recording No-DisableSpeaker. Hands-free mode No No toneNo-Allow No-Headset offYes-On Max digits + To unlock Programming Selection & Parameter Input No-OffExtension PIN Max digits + To unlock No-Normal Any FlexibleTo store the names and numbers in personal speed dialling ORnameTo edit the names and numbers of personal speed dialling Or PauseClearing Features Press Program Customising the Buttons Programmable Buttons Programming InputDSS 1234 To clear the button To exit at any time, lift the handsetTone type no Manager Programming Programming InformationManager Programming Changing Call Charges and Extension ControlTo enter a decimal point, press List System PasswordCustomising Your System System Programming Programming is shown below. Programme numberNone Back to Previous Menu Cancel Fixed Buttons Function T7600 T7200/T7400/T7500To exit the programming mode at any time, lift the handset ProcedureEntering the programming mode Exiting the mode12-hour Format System ProgrammingDate & Time 24-hour FormatSystem Speed Dialling Number To confirm your entry after storing dataSystem Speed Dialling Name Extension NumberExtension Name Customising Your System System Programming Section Appendix Troubleshooting TroubleshootingTroubleshooting Dialling Cannot remember the feature numbersToll restriction is activated Do not want to show my telephoneBackground music started suddenly Forgot the passwordOther party has set Data Line Security Do not want to display a number whichFeature Number Table Feature Number TableFeature Number Table 183 Feature Number Table Ohca Colr Feature Number Table Feature Number Table Feature While busy, DND or call tone is heard Default Feature While dialling or talking Fixed NumberWhen going off-hook What is This Tone?What is This Tone? While on-hookWhen you make calls Busy Tone Reorder ToneRingback Tone When talking to an outside party When setting the features or programmingWhile off-hook Establishing or leaving a Conference What is This Tone? Index Index Hold Mode Isdn 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan
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KX-TDA30 specifications

The Panasonic KX-TDA30 is a versatile and efficient hybrid telephone system designed to cater to the communication needs of small to medium-sized businesses. This advanced PBX (Private Branch Exchange) system integrates traditional analog telephony with digital and VoIP technologies, allowing organizations to create a unified communication environment that enhances productivity and collaboration.

One of the standout features of the KX-TDA30 is its scalability. The system supports up to 30 extensions and can easily expand as the business grows. This adaptability makes it an ideal solution for companies that anticipate future expansion. Additionally, with its modular design, users can seamlessly integrate various telephony options, including analog, digital, and IP phones.

The KX-TDA30 supports advanced call management features such as Caller ID, call forwarding, call waiting, and automated attendant services. These functionalities not only streamline communication but also enhance customer service by ensuring that calls are efficiently managed. The system’s built-in voicemail capabilities enable users to never miss important messages, allowing for enhanced communication both internally and externally.

Moreover, the Panasonic KX-TDA30 incorporates advanced technologies such as VoIP (Voice over Internet Protocol). By leveraging the internet for telephony services, businesses can significantly reduce calling costs, particularly for long-distance and international calls. The wealth of features that come with VoIP integration includes conferencing capabilities, which facilitate real-time collaboration among remote employees.

For ease of use, the KX-TDA30 features intuitive programming and installation processes. The system is equipped with a digital display that provides vital information and notifications, assisting users in navigating the various functionalities. The comprehensive user manuals and support from Panasonic help ensure a smooth setup and operation.

In terms of reliability, the KX-TDA30 offers robust performance with minimal downtime. It is built with high-quality components that ensure durability, making it a worthwhile investment for businesses. The system's energy-efficient design also contributes to lower operational costs, making it an environmentally friendly choice.

In summary, the Panasonic KX-TDA30 is a feature-rich hybrid telephone system that meets the diverse communication needs of modern businesses. Its scalability, advanced call management features, VoIP technology, and user-friendly design make it an excellent choice for organizations looking to enhance their communication infrastructure. With the KX-TDA30, companies can improve their operational efficiency, support growth, and elevate customer service experiences.
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