Panasonic M2216ACD manual Display Queue Status, ºDisp Queue

Page 19

Agent features: Display Queue Status

Display Queue Status

The Display Queue feature shows you information about the queue.

ºDisp Queue

Press Display Queue. A summary of the

 

queue status appears in the window of the

 

display module. If you are using MQA, the

 

displays scrolls through the queues at 2

 

second intervals in the order of log in

 

sequence.

To clear the display:

¨

Press Release.

Pressing a feature key clears the queue information and replaces it with information associated with the feature.

If you have the Display Queue Status feature on your phone, the LCD indicator next to ºDisp Queue replaces the Calls Waiting indicator.

WAITING

MAND

LWAIT

TOFQ

13

9

0:20

0

Calls

 

Length of

 

waiting

 

time first call

Number of

has waited

Calls time

 

manned

 

overflowed

positions

 

into this queue

15

Page 18 Page 20
Image 19
Page 18 Page 20
Contents M2216ACD Telephone Page Contents Message Services Introduction What is ACD?M2216ACD-1 Manufacture Retired M2216ACD-2Learning to use your phone Message Waiting lamp DisplayProgram key Function keysHeadsets Log out Agent log in and log outLog in with Agent ID Log in without Agent IDºIn-Calls Press In-Calls Log in Using Agent ID with MQA Multiple Queue AssignmentLog in using Agent ID with MQA Log in and log out with MQAExample Correcting mistakes during the log in procedureLog out using Agent ID with MQA Example set displays for MQA 3508¨ or Agent featuresActivity code ACD callsCall Forward Call Forcing Auto AnswerIndicator Queue Status Meaning Calls Waiting indicatorºDisp Queue Display Queue StatusHeadset interface EmergencyºEmergency Make Busy ºNot Ready or ºIn-Calls Non-ACD callsNot Ready Press a secondary extension keºSupervisor SupervisorºSupervisor Press Supervisor ºNot Ready ºIn-Calls Walkaway and ReturnºAns Agent ACD Supervisor featuresAgent keys Answer AgentºAgent Answer EmergencyCall Agent ºAns EmergHeadset talk/listen Display agent statusºDisp Agent Interflow Hold non-ACD callºInterflow Observe Night ServiceRecordings and music ºMessage Message ServicesMeridian Mail Lift the handset or press a DN KeyMeridian Mail commands External Alerter Interface Hardware OptionsMeridian Communications Adapter MCA Key Expansion ModuleIndex Index Index Index Volume control Page Internal Manufacturing part number P0902629 Issue

M2216ACD specifications

The Panasonic M2216ACD is a cutting-edge data terminal that reflects Panasonic's commitment to innovation and efficiency in modern computing. Designed for businesses that demand reliability and versatility, this terminal is particularly suitable for industries such as logistics, manufacturing, and retail.

At the heart of the M2216ACD is a high-performance microprocessor that ensures fast and efficient data processing. This powerful engine enables the terminal to handle multiple applications simultaneously without a drop in performance, making it ideal for environments where time is of the essence. The terminal also features an extensive memory capacity, allowing users to store and access large amounts of data quickly and easily.

One of the standout features of the M2216ACD is its advanced display technology. The terminal is equipped with a high-resolution screen that provides clear visibility even in challenging lighting conditions. This is particularly important for warehouse or outdoor settings where light levels can vary significantly. The touchscreen interface enhances user experience, allowing for intuitive navigation and interaction with applications.

Connectivity is another key characteristic of the M2216ACD. The terminal supports various connectivity options, including Wi-Fi, Bluetooth, and USB interfaces. This flexibility ensures that users can easily integrate the device into existing networks and systems, facilitating seamless data transfer and communication. Moreover, the inclusion of cloud computing capabilities empowers users to access real-time data and applications from anywhere, improving operational efficiency.

Durability is a vital aspect of the M2216ACD’s design. Constructed with rugged materials, it is resistant to dust, moisture, and impacts, making it perfect for demanding environments. The terminal is also equipped with a long-lasting battery, ensuring that it can operate for extended periods without needing a recharge.

In terms of software, the M2216ACD supports a wide range of applications, from inventory management systems to specialized enterprise resource planning software. Its ability to adapt to various software environments makes it a versatile solution for businesses looking to enhance their operational workflows.

Overall, the Panasonic M2216ACD stands out as a powerful, reliable, and efficient data terminal that meets the needs of modern businesses. With its advanced features, rugged design, and versatile connectivity options, it is an excellent investment for any organization looking to streamline its operations and improve productivity.
Top Page Image Contents