Panasonic KX-TC1871ALB Before Requesting Help, Answering System Problem Cause and Remedy

Page 88

ÒBefore Requesting Help

Answering System

Problem

Cause and Remedy

The answering system is on, but incoming messages are not recorded.

³The recording time is set to “Greeting only”. Select “1 minute” or “3 minutes” (p. 28).

³Memory is full. Erase some, or all, of the messages (p. 69).

You cannot listen to the	³Make sure that the unit is in the standby
recorded messages.	mode.

“Message full” is	³Memory is full. Erase some, or all, of
displayed and the ANSWER	the messages (p. 69).
ON indicator ﬂashes rapidly,
and no new messages are
recorded.

You cannot operate the answering system at the base unit.

³The handset user is operating the answering system. Wait until the

IN USE/CHARGE indicator light goes out.

You cannot operate the answering system from a touch tone phone.

³Make sure you enter the correct remote code.

³The answering system may not respond if the tones are too short to activate the unit. Press each button ﬁrmly.

³The answering system is off. Turn it on (p. 79).

You cannot operate	³Someone is operating the answering
the answering system with	system.
the handset.	³You are too far from the base unit.
	Move closer to the base unit.

³The unit is recording a message. To answer the call, press (TALK).

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Image 88

Contents Charge the battery for about 6 hours before initial use KX-TC1871NZBBefore Initial Use Accessories includedFor your future reference For Best Performance Battery ChargeBase Unit Location/Noise Contents How to Use the Pause Button Remote Operation with the HandsetVolume , Buttons Ringer Button p Location of ControlsBase unit Recall Button p23, 38 MIC Microphone p , 32Location of Controls HandsetDisplays Common prompts for the handset and the base unitNo items stored 0222333444 1120A JAN.12 a3 Ann 0266667777 WaitingDisplays Recharge battery New calls 43 1=DirectoryHandset only Preparation Base unit only Answering SUN 1200AM 5 new calls Message full Settings ConnectionsInstalling the Battery in the Handset Battery strengthDisplay prompt Battery strength Fully charged Medium Low ﬂashing Needs to be rechargedStandby Mode SettingsBattery information RechargeUsing the Belt Clip Using the Optional HeadsetConnecting the optional headset to the handset To attach the belt clip To remove the belt clipSelecting the Line Mode Make sure the unit is in the standby modeProgram Programmable FunctionsDuring programming Setting the Auto Talk Feature Ringer volume 1Program 43 1=YesPoints to Talk switching Programmable FunctionsTo turn the ringer ON, press Ü or Ý in step ³To select High preset or LOW Make sure the unit is in the standby modeWith the base unit Greeting Message Preparing the Answering System ÒTo record a greeting message Flash Memory Message Backup Preparing the Answering SystemGreeting message sample To erase the recorded greeting messageUnit must be in the standby mode before programming Programming Summary for the Answering SystemTo select the caller’s recording time , press To store a pager number, press #Day and Time Adjustment ¢=AM/PM #=DayTo check the day/time For Caller ID service users pRepeat steps 1 to 6 on Selecting the Caller’s Recording Time Recording time 3minSelecting the Number of Rings Toll saverPoints to TAD program Press Base unit displayMaking Calls With the HandsetIf noise interferes with the conversation To redial the last number dialled on the handsetTo select the receiver volume To dial after conﬁrming the entered numberTo redial after conﬁrming the last number dialled Backlit LCD displayMaking calls With the Base Unit Digital Duplex SpeakerphoneTo adjust the speaker volume 8 levels while talking Hands-free Digital SpeakerphoneTo redial the last number dialled on the base unit To put a call on holdSimultaneous Keypad Dialling Useful informationAnswering Calls With the Base UnitAuto Talk Lift the handset off the base unit and pressCaller ID Service How caller information is displayed when a call is receivedPrivate name display 0244448888To check the number of new calls Handset displayWhile the handset is off the base unit Press Ý or Ü to turn the display onUsing the Caller List Viewing the Caller ListWith the handset To check who has called, follow the steps belowCalling Back from the Caller List Display meaningPress Ý or Ü repeatedly to ﬁnd the desired caller 0355566677 1120A JAN.12 a3Using the Caller List Editing the Caller’s Phone NumberUnit can edit a phone number into one of 3 patterns Press FWD/EDIT ß Edit key to select a patternCordless Telephone Press CALLER\ID to enter the Caller ListPress GREETING/EDIT to select a pattern To call back, press DIGITAL\SP-PHONEpEdit 1Save directory 43 1=Yes Enter name 21 4=Next Storing Caller List Information in the Directory21 4=Next Cindy Turner =Save Using the Caller List 0246813579 1220A JAN.12 √ Erasing Caller List InformationClear To erase all entries in the Caller List Storing a Phone Number in the Direct Button One-Touch DiallerPress Ý Next key One-Touch Dialler Dialling the Stored Number in the Direct ButtonTalk 1234567890123456 00-00-00 Using the Directory Storing Names and Numbers DirectoryUsing the Directory 1Save directory Calling pager 43 1=Yes Directory= 20 itemsPress Ý Next key Enter a phone number, up to 22 digits Enter name 21 4=Next Tom Jones Enter phone no 0398765432Cordless Telephone If you make a mistake while entering a name Steps for Entering Names and SymbolsNumber of times key is pressed Keys For example, to enter Tom Jones Finding Items in the Directory Enter the directory listPress Ý or Ü Press Ý or Ü repeatedly until the desired item is displayedPress Directory to enter Directory listRepeatedly until the desired item is DisplayedIndex table Dialling from the DirectoryKeys Index Editing an Item in the Directory Erasing an Item from the Directory ﬁnd the directory item youWant to erase p Press SKIP/FF Yes key orPaging the base unit from the handset IntercomPaging the handset from the base unit Handset locator Transferring a Call Using the Intercom IntercomFrom the handset to the base unit From the base unit to the handsetSpecial Features Automatic Security Code SettingHow to Use the Pause Button Special FeaturesFor Analog PBX Line/Long Distance Service Users For Call Waiting Service Users in New ZealandRecall Button Selecting the recall timeRecall time 100ms Setting the Unit to Answer Calls Automatic Answering OperationMonitoring incoming calls Press ANSWER\ON to turn on the answering systemListening to Messages Listening to only new messagesListening to all recorded messages Press and hold NEW\MESSAGE until playback startsDuring playback From the Handset Listening to MessagesErasing a speciﬁc message Erasing MessagesErasing all messages Pager Call Make sure that the unit is in the standby modeStoring a Pager Number Press # Access code, if required by your pager company, and pressEnter pager no Pager Call To conﬁrm the stored pager numberTo erase the stored pager number Repeat steps 1 through 6 on page 71. Û INTERCOM/CLEAR ÛPress Setting the Unit to Call a PagerTo turn off the pager call mode, repeat steps 1 through Remote Operation from a Touch Tone Phone Summary of remote operationTo check the remote code Setting the Remote CodeNumber Remote Operation from a Touch Tone Phone Voice MenuShaded boxes are voice prompts All Message Playback New Message PlaybackRecording a Memo Message Erasing All MessagesDirect commands Direct Remote OperationTurning on the answering system Skipping the greeting messageEnter the desired direct commands p Remote Operation with the HandsetVoice menu To end remote operation, press RECALL/PLAYBACKCommand within 15 seconds, or ³Each time you press 3, the mode willVoice menu will start p Turn on or offWall Mounting Wall TemplateTuck the telephone line cord inside Wall mounting adaptor, thenTo charge the battery To remove the handset holderPlace the handset on Handset holder as shownBattery Replacement Adding Another Phone Before Requesting Help Cordless Telephone Problem Cause and RemedyClearer channel ProblemCause and Remedy Answering System Problem Cause and Remedy Before Requesting HelpMessage full is ³Memory is full. Erase some, or all,Problem Cause and Remedy General Problem Cause and RemedyMay have been pressed when you Recharge battery isPicked up the handset. Press For New Zealand CustomersSafety Instructions SafetyInstallations Environment PlacementSafety Instructions MedicalFor New Zealand Users Only Important Information For Australia only InstallationInstructions to customer Service difficulties 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan PQQX12877ZA FF0900HK0 D