Panasonic KX-TCD420AL Before Requesting Help, Problem Possible cause Solution

Page 44

Before Requesting Help

If you experience any problems with the normal use of your apparatus, you should unplug it from the telephone outlet and connect a known working telephone in its place. If the known working telephone still has problems, then please contact the customer service department of your Network provider.

If it operates correctly, then the problem is likely to be a fault in your apparatus.

In this case, contact your supplier for advice. Your Network provider may charge you if they attend a service call that is not due to apparatus supplied by them.

Turn the power OFF then ON (Handset)/Disconnect then connect the AC adaptor (Base unit).

Problem

Possible cause

Solution

NO LCD display in handset.

Handset not turned on.

Turn on power (p. 11).

 

 

 

Handset will not turn on.

Batteries not inserted.

Insert the 2 rechargeable

 

 

batteries supplied (p. 6).

 

Batteries not charged.

Place handset in base and

 

 

connect AC adaptor to base

 

 

and AC outlet (full charge

 

 

period 7 hrs).

Batteries charge icon not

Dirty charge contact.

counting up.

Base not powered up.

 

Clean charge/battery contact and retry charge.

Connect AC adaptor to base unit and AC outlet.

icon flashes.

Handset not registered to base.

Handset out of range of base.

No power into base unit.

Register handset to base.

Move handset closer to base.

Connect AC adaptor to base unit and AC outlet.

Handset busy tone heard

Handset out of range of

when

is pressed.

base.

 

 

Another handset in use.

Move handset closer to base.

Wait for the other user to complete call.

No dial tone.

Telephone line not

Insert telephone cord to

 

connected.

network.

 

 

Turn power OFF then ON.

 

 

 

Cannot dial out.

Call BAR set.

Turn feature off.

 

Particular dialled number is

Remove number from call

 

restricted.

restricted list.

 

Key lock mode ON.

Turn key lock OFF.

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Contents Contents Model No. KX-TCD420ALAccessories included Before Initial UseInstructions to customer InstallationImportant Information Service difficulties Location Battery CautionEnvironment Connection Setting upBattery Installation Battery Charge Battery LifeDisplay icon Battery strength Fully chargedReplacing the Batteries Symbols Used in This Operating InstructionsSelecting the Battery Type Location of Controls Handset DisplayHandset Base unitWall Mounting Using the Telephone Power On/OffSetting the Clock/Date Making a CallMaking Calls RediallingEditing the Dialled Number in the Redial List Clearing One/All Dialled Items in the Redial ListCaller ID Caller ID ServiceUsing Caller ID Type Caller ID Display Editing the Received Number in the Caller List Caller ID ListCalling Back Receiver Volume Answering CallsAuto Talk Temporary Bell OffPhonebook Storing a Caller InformationEditing a Caller Information NumberClearing a Caller Information Dialling with the PhonebookPhone Number *1 Name Hot Key Registering a Phone Number as a Hot KeyDialling with Hot Key Clearing the Hot Key RegistrationHandset Settings Time AlarmSetting Time Alarm On/Off Before programming, please follow steps 1 toSetting the Ringer Volume Ringer OptionDisplay Option Selecting the Standby Mode DisplayTone Option Selecting the Talk Mode Display Call OptionCall BAR On/Off DigitOther Options Setting the Direct Call NumberSetting the Direct Call On/Off Key Lock Recall FeatureDialling Pause for PBX line/long distance service users Digit Base Handset Number Unit PIN Base Unit SettingsCancelling Call Restricted Handsets Digit Base Unit Pause Timing Cancelling Call Restricted NumberSelecting the Recall Time Handset Initial Settings Function Initial SettingsReset Handset Settings Digit Base Unit PIN Reset Base Unit SettingsBase Unit Initial Settings Function Multi-unit User Operation Cancelling a Base Unit Cancelling a HandsetDigit Handset PIN Digit Base Handset NumberRinger Mode Selection Setting the All Handsets Mode Setting the Selected Handsets Mode Handset Numbers *1Setting the Selected then All Handsets Mode Number of Rings *2Base Unit Selection Transferring a Call to Another Handset/Conference Call IntercomIntercom between Handsets Answering System Summary of Answering SystemGreeting Messages Pre-Recorded Greeting MessagesTo Playback Pre-Recorded/Your Own Greeting Message Recording Your Own Greeting MessagePlayback New/All Incoming/Memo Messages Incoming/Memo MessagesRecording a Memo Message Recording Your Telephone Conversation Answering System On/OffClearing All Incoming/Memo Messages Selecting the Caller’s Recording TimeRecording Quality Selecting the Number of RingsSetting the Remote Code Monitor Function On/OffDirect Remote Commands Remote OperationRemote Operation from a Touch Tone Phone Turning on the Answering System RemotelyVoice Menu Words in mean a voice guidance PressProblem Possible cause Solution Before Requesting HelpUseful Information Answering System Problem Possible cause Solution Connections SpecificationsTechnical Information Index PINPage Page Page For your future reference PQQX13907ZA F0803-1093

KX-TCD420AL specifications

The Panasonic KX-TCD420AL is a versatile cordless phone model that exemplifies modern communication technology. Designed for convenience and ease of use, this phone comes equipped with a variety of features that make it an essential device for everyday communication needs.

One of the standout characteristics of the KX-TCD420AL is its DECT (Digital Enhanced Cordless Telecommunications) technology. This technology not only provides clear and stable sound quality but also enhances the range of the cordless phone, allowing users to move freely throughout their home or office while maintaining a strong connection. This feature is especially beneficial in larger spaces, where traditional telephones may struggle with signal strength.

The phone boasts a sleek and ergonomic design, making it comfortable to hold during long conversations. The large, illuminated LCD screen displays important information, including caller ID, allowing users to see who is calling before answering. This feature helps users manage their calls more effectively and avoids unwanted interruptions.

Another notable feature of the KX-TCD420AL is its extensive phonebook capacity, which can store up to 100 names and numbers. This enables users to easily keep track of important contacts and quickly dial frequently called numbers. Additionally, the phone is equipped with a redial function that allows users to easily call back the last dialed number, enhancing convenience even further.

For those who frequently receive calls, the KX-TCD420AL includes a built-in answering machine with a generous recording capacity. Users can record messages for up to 18 minutes, ensuring that they never miss an important call. Furthermore, the phone supports multiple handsets, allowing users to add additional cordless phones throughout their home or office, which can all connect to the same base unit.

The KX-TCD420AL is energy efficient, utilizing power-saving technology that helps reduce its environmental impact. The included rechargeable batteries provide long talk times, minimizing the need for frequent recharging, making it an eco-friendly option for communication needs.

In summary, the Panasonic KX-TCD420AL combines advanced communication technologies with a user-friendly design, making it an ideal choice for anyone looking for a reliable cordless phone. With features such as DECT technology, extensive phonebook capacity, an answering machine, and energy-efficient operation, it meets the needs of modern users who require both functionality and convenience in their daily lives.