Useful Information
Making/answering calls, Intercom
Problem | Cause & solution |
Static is heard, sound | LMove the handset and the base unit away from other |
cuts in and out. | electrical appliances. |
Interference from other | LMove closer to the base unit. |
electrical units. | LRaise the base unit antennas. |
| LTurn on the clarity booster feature (page 20). |
| LIf your unit is connected to a telephone line with xDSL |
| service, we recommend connecting a noise filter |
| between the base unit and the telephone line jack. |
| Contact your xDSL provider for details. |
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The handset and base | LThe ringer volume is turned off. Adjust it (page 38, 42). |
unit do not ring. |
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I cannot make a call. | LThe dialing mode may be set incorrectly. Set the dial |
| mode (page 41) to match the type of telephone service |
| you have (tone or pulse). |
| LIf the base unit (including answering system) or another |
| handset is in use, you may not be able to make a call. |
| Try again later. |
| LWhile listening to messages using the handset, you |
| cannot make a call. Exit by pressing {OFF}. |
I cannot redial by | LIf the last number dialed was more than 48 digits long, |
pressing {REDIAL}. | the number will not be redialed correctly. |
| LIf you press {REDIAL} after you have started dialing, |
| this button functions as the {PAUSE} button. To redial, |
| do not dial any numbers before pressing {REDIAL}. |
I cannot have a | LMake sure that an optional headset is connected |
conversation using the | properly (page 59). |
headset. | LIf |
| to switch to the headset. |
I cannot make long | LMake sure that you have long distance service. |
distance calls. |
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I cannot page the | LThe called handset is too far from the base unit. |
handset or base unit. | LThe called unit is in use. Try again later. |
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Phonebook
Problem | Cause & solution |
I cannot store an item in | LYou cannot store an item in the phonebook while the |
the phonebook. | handset is in talk, speakerphone or intercom mode, or |
| while listening to messages. |
| LDo not pause for over 1 minute while storing. |
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62For assistance, please call