Panasonic KX-TDA200 user manual Holding a Call

Page 53

Operation

1.4.2Holding a Call

—Holding

—Holding an outside call on ISDN line

—Holding in a system parking zone (Call Park)

• If a call is not retrieved within a specified time, you will hear an alarm as a reminder. And, if an outside call is not answered within a specified time, it is automatically disconnected.

Holding

There are two types of holding. The difference in them is that other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask the current mode to your manager.

PT/PS

During a conversation

HOLD

TRANSFER

5 0 C.Tone

C.Tone	On-hook.

Press HOLD. Or press TRANSFER and then enter 50.

SLT

During a conversation

	5	0
		C.Tone
Press	Enter 50.	On-hook.
hookswitch.

User Manual

Image 53

Contents KX-TDA100Model No. KX-TDA200 Hybrid IP PBXThis manual, the suffix of each model number is omitted Following icons are used frequently in this manual Important InformationSafety Instructions Serial No Table of Contents Manager Operation Appendix Section Operation Before Operating the Telephones Feature NumbersBefore Operating the Telephones What kind of telephone can be used?Display TonesPS Display KX-TD7690 Your Extension NumberExamples Using a Navigator Key/Jog DialRestrictions LeftIcon Descriptions Soft Proprietary Telephone ButtonsNavigator Key/Jog Dial Programmable Function PF ConferenceCall Forwarding/Do Not Disturb Combination Buttons Portable Station ButtonsFlexible CO F1 to F3 Customising Buttons Feature Access Time ServiceCleaned-up ExternalCharge Wake-up AlertCalling without a Restriction How to Follow the StepsBasic Calling Making CallsCalling another extension To another extension Intercom CallTo select an idle outside line automatically Calling an outside partyTo select the specified outside line Outside Phone noTo call Making a call to the private networkUsing an account code Account Code Entry To store a phone number Easy DiallingWith a one touch button One-touch Dialling To a pre-set party by going off-hook Pickup Dialling Using numbers stored in the PBX System Speed DiallingTo dial Desired Phone noQuick dial no Using a pre-programmed number Quick DiallingTo set/cancel Redialling the last number you dialled Last Number Redial RedialTo answer if set when seizing an outside line When the Dialled Line is Busy or There is No AnswerReserving a busy line Automatic Callback Busy To setTo answer while hearing a callback ringing To cancel a callback ringingTo cancel Sending a call waiting tone Busy Station Signalling BSSFor a caller To leave a message waiting indication To leave/cancel a message waiting indicationTo join Joining an existing call Executive Busy OverrideTo call back Intercom call To an extension refusing the call DND Override Changing the restriction to make a call Calling without RestrictionsTo call Regular PasswordTo call with a verify code Verify Code Entry Verify codeChanging the dialling mode Pulse to Tone Conversion Outside line Accessing the Isdn Service Isdn Service AccessTo access To change the method Alternating the Calling Method Alternate Calling Ring/VoiceExtension no Phone no To call an extensionTo re-try To call an outside partyTime limit Off Idle Receiving CallsAnswering Calls Hands-free Answerback Selection On Set Automatic Answer Mode set PS onlyAnswering Hands-free Hands-free Answerback Answering a Call Ringing at Another Telephone Call Pickup Through an external ringer Through an external speakerSpeaker no Ringer noTo answer Using the ANSWER/RELEASE ButtonTo transfer a call To talk to the new party is waitingTo end a conversation To request Mcid Transferring a Call During a ConversationTransferring to an extension in the PBX To transfer with one-touch One-touch TransferTransferring a call on the Isdn Telephone Company Transferring to an outside party in the PBXHolding Holding a CallTo retrieve a call Hold Mode Change PT onlyHeld line no Holding ext noTo retrieve Holding an outside call on Isdn lineTo hold Parking zone no Holding in a system parking zone Call ParkParking zone no. Specified Press a flashing Call Park Talking to Two Parties Alternately Call Splitting To hold the current call and then talk to the new party Answering a Call WaitingAnswering a call waiting in the PBX To return to the original party, repeat the operation Answering a call waiting from the telephone companyAdding other parties during a conversation Conference Multiple Parties ConversationTo talk alternately on three-party conversation To add four and more parties in conferenceTo return while others are talking Leaving a conferenceTo leave a conference During a conversation on Isdn line Adding a third party during a conversation on Isdn lineLetting a third party join your call Privacy Release Flashing red Mute MuteHelpful hints for the hands-free operation Hands-free operationTo confirm and dial Saving a Number Notebook FunctionTo store Forwarding your calls Call Forwarding Before Leaving Your DeskForwarding Your Calls Call Forwarding Outside Line no Time To set at another extensionTo set the time for No Answer and Busy/No Answer To set/cancel Forwarding Calls from a Receiving Group Forwarding your calls on Isdn ServiceFlashing red DND mode When you do not answer Call Forwarding No Reply CfnrYour MSN To confirm the conditionMessage no Default Message To unlock To lockLock code Stored lock codePaging Regular Making/Answering an AnnouncementPaging To park Holding and paging a call with one-touchParking and paging a call with one-touch Paging and then transferring a call Answering/Denying a Paged Announcement To set/cancel to deny a paged announcementTo stop or answer the ringback Setting the Telephone According to Your NeedsSetting the Alarm Timed Reminder Operation Red on FWD mode Flashing red DND mode Refusing Incoming Calls Do Not Disturb DNDTo set/cancel for outside calls To set/cancel for intercom callsCall waiting tone Whisper OhcaClip To show/prevent To change the setting for a particular call temporarily 720 733 BGM no To select and set a music/cancelTurning on the Background Music 730 Flashing Red Holiday mode Checking the Time Service StatusGreen on Lunch mode Flashing Green Break mode Operation 790 To set Log-in/Log-out Utilizing the Call CenterLeaving a Call Distribution Group Log-in/Log-out, Wrap-up To leave the Not Ready mode/Wrap-up mode To enter/leave the Not Ready modeFlashing red Wrap-up mode Call Log History Monitoring the status of waiting callsQueing Monitor To clear data To monitorTo change the Log-in/Log-out mode Monitoring and changing the status of Log-in/Log-out modeTo forward the waiting call Forwarding a Waiting Call Hurry-up Transfer100 If a Doorphone/Door Opener is Connected Using User-supplied EquipmentDoorphone call 101102 Opening the doorFrom a specified extension From any extension while talking to the doorphone103 If an External Sensor is ConnectedTo answer from any extension To answer on the outside lineIf an External Relay is Connected To switch on104 Relay no105 Accessing external services External Feature AccessIf a Host PBX is Connected Voice mail integration If a Voice Processing System is Connected106 To forward your calls to a mailbox107 Screening calls Live Call Screening LCSTo listen to a stored message Before operating108 109 Recording a conversation Two-way RecordTo record into your voice mailbox To record into another voice mailboxTo record into another mailbox with one-touch 110111 After Moving to a New Location in the OfficeCalling with the Incoming Call Log Using the Call Log112 To confirm the log information with the Call Log buttonTo clear the log information 113114 Calling with the Outgoing Call LogCalling with the directory Using the Directories115 To select and callEntering Characters Storing the names and numbers116 To exit117 Accessing the System Features System Feature AccessDisplay Feature Description KX-T7436/KX-T7235 KX-T7433 118 119 Section Manager OperationChanging fee and setting management Controlling FeaturesExtension Control 120To programme features of other extensions Changing the settings121 To lock/unlock other extensionsFlashing Red Holiday mode Customising Your Phone Time ServiceSystem Control 122To select and start/stop the background music Turning on the External Background Music123 124 Recording MessagesTo record Message floatingTo record from an external music source 125To play back Enter BGM numberTo clear the message 126Enter message Message recording limit127 Section Customising Your Phone & SystemCustomising Your Phone Personal Programming Assigning a password to your extension Personal PasswordCustomising Your Phone Personal Programming 128129 130 Initial SettingsIntercom line First ringing line131 Switch the voice modeHeard without ringing Call Waiting Selection132 133 134 Following features can be cleared simultaneously To clear settingsStoring the names and numbers for personal speed dialling 135136 Features set with feature numbers137 Customising the ButtonsButtons Programming Input138 Isdn Service Access *2To clear the button data To exit the mode at any time, lift the handset139 Tone type no140 Customising Your System System ProgrammingProgramming Information 141 ProcedureTo exit the programming mode at any time, lift the handset 142 143 Date and Time Set144 Default No entrySystem Speed Dialling Number Set 145 System Speed Dialling Name Set146 Default Jack no. = Extension noExtension Number Set 147 Extension Name Set148 149 Section Appendix150 TroubleshootingTroubleshooting Feature Number Table Feature Number TableFeature Default Additional digits 151152 153 154 What is This Tone? What is This Tone?When going off-hook While in on-hook156 When you make callsWhile off-hooking When setting the features or programming When talking to an external party157 Confirmation Tones158 Index 159Auto Auto ANSWER/MUTE Auto DIAL/STORE 160FWD/DND 161Program 162PSQX2231ZA KW0501MG0 Version

Related manuals

Manual 194 pages 61.97 Kb

Manual 74 pages 41.99 Kb

Manual 232 pages 18.1 Kb

Manual 58 pages 2.3 Kb

KX-TDA200 specifications

The Panasonic KX-TDA200 is a sophisticated, feature-rich hybrid telephone system designed to cater to businesses of various sizes. This advanced telecommunication solution combines the benefits of both traditional and IP telephony, making it ideal for companies looking to enhance their communication systems while maximizing flexibility and scalability.

One of the standout features of the KX-TDA200 is its ability to support a large number of extensions. The system can be configured to handle up to 128 extensions, accommodating the needs of growing organizations. This scalability ensures that businesses can expand their operations without the need for a complete system overhaul.

The KX-TDA200 also offers robust Unified Communication (UC) capabilities. This includes voice mail integration, email notification, and even mobile phone integration, allowing employees to stay connected regardless of their location. The system employs the latest VoIP technology, enabling clear voice quality and efficient call management, which results in enhanced productivity.

Additionally, the KX-TDA200 supports advanced voicemail features, including voicemail-to-email functionality. This feature ensures that users can receive their messages conveniently in their inboxes, facilitating prompt responses to crucial communications. The system also features an intuitive graphical user interface that simplifies the management of calls and settings.

Another critical technology embedded in the KX-TDA200 is its support for SIP trunking. This allows businesses to utilize their existing internet connections for telephony services, reducing costs associated with traditional phone lines. SIP trunking not only leads to significant savings but also enhances the flexibility to scale services as necessary.

Moreover, the KX-TDA200 is equipped with a variety of call management features such as Automatic Call Distribution (ACD) and Call Center functionality, which help optimize customer service operations. The system can be tailored to meet specific business requirements, ensuring that organizations can deliver high-quality service to their clients.

In summary, the Panasonic KX-TDA200 is a versatile, scalable, and feature-laden hybrid PBX system that supports advanced communication technologies tailored for the modern business environment. With its ability to integrate traditional and IP telephony, along with features designed to boost productivity and enhance customer service, it represents a significant investment for businesses looking to improve their telecommunication capabilities.