Uniden DECT1588 Series manual Troubleshooting, Common Issues, When you have this Try Problem

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Troubleshooting

Common Issues

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see the back cover for contact information).

When you have this

Try...

 

 

problem...

 

 

 

 

 

The charge LED won’t

• Checking the AC adapter connection (see page 8).

 

 

illuminate when the cordless

 

 

Re-seating the handset in the cradle.

 

 

handset is placed in the

 

 

• Cleaning the charging contacts on the handsets (see page 54).

 

 

cradle.

 

Troubleshooting

 

 

 

• Checking the telephone cord connection. If Check TEL Line appears on the base

 

 

or handset display, the telephone cord may not be connected correctly (see page

 

 

No stations can make or

10).

 

 

receive calls.

• Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see

 

 

 

page 9).

 

 

 

• Changing the dial mode (see page 12).

 

 

A single cordless handset

• Moving the handset closer to the base.

 

 

can’t make or receive calls

 

 

• Resetting the handset (see page 59).

 

 

(but other stations can).

 

 

 

 

 

A station can make calls, but

 

 

 

it doesn’t ring or receive a

• Making sure the ringer isn’t turned off (see page 36).

 

 

page.

 

 

 

A cordless handset is not

• Checking the battery pack connection (see page 7).

 

 

• Charging the battery for 15-20 hours.

 

 

working.

 

 

• Resetting the handset (see page 59).

 

 

 

 

 

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Contents DECT1588 Series Table of Contents Finding a Lost Handset Using Hold, Conference and Transfer Using Your PhoneUsing Caller ID, Call Waiting, and Redial Lists Adjusting the Ringer, Earpiece Speaker VolumePrecautions Using the Answering SystemMaintenance TroubleshootingWelcome AccessibilityChoosing the Best Location Installing the PhoneRED Black Installing the BatteryCharging the Handset Connecting the Base Installing Connecting to the Phone LineTesting the Connection Press MENU/SELECT Changing the dial modeRegistering accessory handsets Adding accessory handsetsExpanding Your Phone Registering the handset to another base Using Multiple BasesSelecting the base Answering system features FeaturesGetting to Know Your New Phone Manual Conventions Terminology Used in this ManualNew message LED Parts of the HandsetAnswer ON/OFF key Parts of the BaseReading the Display Using the InterfaceUsing the Menus Using the Four-way Function KeyEntering Text from Your Phone For Canadian models Choose English or Français French Basic SetupSetting the Day & Time Selecting a LanguageActivating the Key Touch Tone Activating Personal Ring Handset onlyEnter the number for this entry Edit Number Setting Up the PhonebookCreating Phonebook Entries Enter the name for this entry Edit NameEditing an Existing Phonebook Entry Finding a Phonebook EntryDeleting a Single Phonebook Entry Storing Caller ID or Redial Numbers in the PhonebookCopying Phonebook Entries to Another Station Deleting all Phonebook EntriesChanging the Handset Banner Customizing Your HandsetsSelecting a Ring Tone Activating Any Key Answer Using Your PhoneDuring a Power Failure Activating AutoTalkAnswering Making and Receiving CallsMaking CallMaking a Call from the Phonebook Switching to the Speakerphone During a CallChain dialing from the phonebook Using the Caller ID List Using Caller ID, Call Waiting, and Redial ListsMaking a Call from a Caller ID Record Seven-digit dialing Deleting Caller ID NumbersRedialing a Number Using Call WaitingDeleting a Redial Record Adjusting the Speaker Volume Adjusting the Ringer, Earpiece and Speaker VolumeAdjusting the Ringer Volume Adjusting the Earpiece VolumeActivating T-Coil Mode Adjusting the Audio ToneConferencing Using Hold, Conference and TransferFinding a Lost Handset Placing a Call on HoldAnswering a transferred call Transferring a CallMaking an intercom Using Special FeaturesPrivacy Mode Using the IntercomMuting the Microphone Tone Dialing Switch OverAnswering an intercom Resetting the voice message waiting indicator Using a Voice Mail ServiceRecording a Personal Greeting Setting Up the Answering SystemSelecting a Greeting Selecting the Language for Announcements Setting the Number of RingsDeleting Your Personal Greeting Activating the Message Alert Setting the Record Time or Announce onlyActivating the Base Call Screen Turning Your Answering System On and Off Using the Answering SystemFrom the base From the handset Remote Operation from the Handset Command Use it toReviewing Messages Dialing in to your answering system Screening CallsTurning Off the Message Alert Tone Operating the Answering System While You Are Away from HomeIf you want to Press Wall Wall Mounting the BaseWall plate Wall Mounting the BaseBattery life MaintenanceSpecifications Battery InformationBattery replacement and handling Power FailuresLow battery alert Cleaning the charging contactsCommon Issues TroubleshootingWhen you have this Try Problem Unavailable Speaker during call screening Noise or Static on the Line Weak or Hard to Hear AudioInstalling a telephone line filter or DSL filter Resetting the HandsetResetting the Handset Without the Base Traveling Out of Range Changing the Line Mode for Multiple ExtensionsHandset Base Liquid DamageRechargeable Nickel-Cadmium Battery Warning PrecautionsFCC Wants You To Know Important Safety InstructionsPrecautions Radio equipment Radio interferenceCordless telephone privacy Terminal equipmentHandset IndexPIN Remote Operation Card Remote access away from homeTaskKey One Year Limited Warranty Visit OUR Website AT