Uniden ANA 9710 manual Troubleshooting, Problem Suggestion

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Troubleshooting

If your ANA 9710 Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact your PBX Administrator.

Note: Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Problem	Suggestion
Charge light won’t come	∙ Make sure the AC Adapter is plugged
on when Handset is	into the Charging Unit and wall outlet.
placed in Charging Unit.	∙ Make sure Handset is properly seated
	in Charging Unit.
	∙ Make sure the Battery Pack is
	properly placed in the Handset.
	∙ Make sure that the charging contacts
	on the Handset and Charging Unit are
	clean.
Conversation	∙ Make sure that the Base Unit antenna
interrupted frequently.	is fully vertical.
	∙ Move closer to the Base Unit.
Warning tone and NO	∙ Move closer to the Base Unit.
SERVICE message.
Handset doesn’t ring.	∙ The Battery Pack may be weak.
	Charge the Battery Pack for 5-6
	hours.
	∙ Make sure the Base Unit antenna is
	fully vertical.
	∙ The Handset may be too far away
	from the Base Unit.
	∙ Ensure the Ringer ON/OFF switch is
	in the ON Position.

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Contents ANA One Year Limited Warranty Covered under one or more of the following U.S. patents Precautions Handset Controls & Functions Base Unit Controls & Functions Table of Contents Important Safety Instructions Page About Your ANA Range Telephone Line ProblemsImportant Electrical Considerations Privacy Radio InterferenceMore Than One Cordless Telephone ANA 9710 Features Installing Your ANA Selecting the Installation LocationConnecting the Telephone Line Hardwired JackConnecting the Telephone Cords Tone/Pulse Switch Applying Power to the Base and Charger UnitsPage Wall Installation Standard Wall Plate MountingDirect Wall Mounting Page Charging Unit Wall Mounting Page Attaching the Beltclip to the Handset Installing the Handset Battery Pack Charging the Handset Battery Pack Charging Spare Battery Packs Low Battery IndicatorUsing Your ANA 9710 Handset Cleaning the Battery and Charging Unit ContactsANA 9710 Handset Controls Earpiece Volume Handset Ringer Switch Handset Ringer tone and volumeVibrate Mode Using the Handset Answering a Call Making a CallFeature Buttons Connecting a Conference CallPlacing a call on hold Transferring a CallProgramming the Feature Buttons Function Keys HoldUsing Your ANA 9710 Memory Storing a NumberErasing a Stored Number Example Store 555-1234 in memory locationDialing with a Stored Number Memory SearchChain Dialing Using the Page/Find Using Your ANA 9710 Base UnitUsing the Hold Optional Headset EXP9530 Using an Optional Second 2500-type Analog Telephone Connecting the Desk Telephone Transferring a Call to the ANA Transferring a Call to the Desk TelephoneTypical Applications Optional Accessories and Replacement Parts Troubleshooting Problem SuggestionHandset SpecificationsBase Unit Memo