Panasonic WX-T3020 operating instructions Troubleshooting, Symptom

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Troubleshooting

Symptom

The power indicator blinks red.

The power indicator lights red and a constant beep is heard in the headphone.

Cannot turn on the Order Taker.

Cannot communicate with other store personnel or the customer at the menu board.

Cannot hear or talk to the customer, but communications with the store personnel are OK.

Cause/solution

The headset ID is not registered in the center module of the tar- get.

Register ID in the center module of the target.

The battery is almost exhausted.

Recharge the battery.

(Refer to the operating instructions of the battery charger.)

The battery is exhausted. The battery is not inserted correctly.

Recharge the battery. Position the battery properly.

The center module may be turned off.

Turn on the power switch of the center module. (Refer to the operating instructions of the center module.) If no remedy exists, consult your dealer for repairs.

The headset ID is not registered in the center module of the tar- get.

Register ID in the center module of the target.

The vehicle detector may be malfunctioning because the detector is not plugged into the center module, no power is supplied, or the detecting function is out of order.

Check that the vehicle detector is plugged in and has power. (Refer to the operating instructions of the center module.)

If no remedy exists, consult your dealer for repairs.

Reference

pages

15

9

15

Cannot "page" or "talk" in certain areas.

Talk or page operation is impossible from the Order Taker set in the manager mode.

Radio waves cannot reach the area.

 

Remove any metal obstacles blocking radio waves.

Check that the Telephone Indicator of the Center Module is not

 

 

turned ON.

 

If the indicator is turned ON, the Optional Function Button [R] is

8

turned ON.

 

Press the Optional Function Button [R] again and check that the Telephone Indicator is turned OFF.

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Contents Operating Instructions Federal Communications Commission Interference Statement Disclaimer of Warranty Limitation of LiabilityImportant Safety Instructions Contents Precautions FeaturesPreface Major Operating Controls and Their Functions R e wBattery Lock Eject Power IndicatorLane Indicator Volume Control Buttons + VOLBattery Loading & Replacement Connecting and Disconnecting the Headset PlugReplacement LoadingCommunications with Customers Talk Operating ProceduresCommunications with Other Store Personnel Control of the device control ter- minals Double-Drive-Thru connectionsCanceling the Manager Mode Manager Mode Only one HeadsetAuto-Talk-Lock setup for only one Headset Opening the Switch Compartment Setup ProceduresDIP Switch Setup ID Registration Deletion of IDTroubleshooting SymptomSpecifications Standard Accessory Optional AccessoriesVersion Française Limitation de responsabilité Déni de la garantieInstructions de sécurité importantes Table DES Matières Caractéristiques dominantes PréfaceMesures de précaution Principaux organes de commande et fonctions Boutons de réglage de volume + VOL 0Bouton dalimentation Power4Batterie accessoire optionnel Verrouillage de la batterie EjectChargement et remplacement de la batterie RemplacementChargement RemarquesCommunications avec les Clients Talk Modes dutilisationCommunication avec dautres membres du personnel du Magasin Bornes de commande de Périphérique extérieur Double-Drive-ThruMode de gérant seulement un Combiné microcasque découte Annulation du mode gérantPage Configuration dinterrupteur DIP Procédures de configurationOuverture du logement de Commutateur Enregistrement didentification Suppression dune identificationDépannage SymptômeCaractéristiques techniques Accessoire standard Accessoires optionnelsPanasonic Canada Inc Panasonic System Solutions CompanyPanasonic Sales Company