TROUBLESHOOTING GUIDE (CONTINUED)
| SYMPTOM |
| CAUSE |
| SOLUTION |
|
|
|
|
| |||
| No buttons work. |
| The Lock feature is |
| Slide the Lock switch to the |
|
|
|
| activated. |
| unlock position. |
|
|
|
| Unit needs to be reset |
| Reset unit and/or |
|
|
|
| or firmware needs to be |
| update firmware, see |
|
|
|
| updated. |
| pages |
|
| Unit acting erratically. |
| Unit needs to be reset |
| Reset unit and/or |
|
|
|
| or firmware needs to be |
| update firmware, see |
|
|
|
| updated. |
| pages |
|
| WMA files with DRM |
| Incorrect downloading |
| See pages |
|
| cannot playback. |
| methods. |
| download WMA files with DRM. |
|
35