Apple MD478LL/A Tips and Troubleshooting, General suggestions, If you need to reset iPod nano

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Tips and Troubleshooting	13

Most problems with iPod nano can be solved quickly by following the advice in this chapter.

The 5 Rs: Reset, Retry, Restart, Reinstall, Restore

Remember these five basic suggestions if you have a problem with iPod nano. Try these steps one at a time until your issue is resolved. If one of the following doesn’t help, read on for solutions to specific problems.

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Reset iPod nano. See General suggestions, below.

Retry with a different USB port if you cannot see iPod nano in iTunes.

Restart your computer, and make sure you have the latest software updates installed. Reinstall iTunes software from the latest version on the web.

Restore iPod nano. See Updating and restoring iPod software on page 60.

General suggestions

Most problems with iPod nano can be solved by resetting it.

If you need to reset iPod nano

mm First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for 6 seconds, until the Apple logo appears.

If iPod nano won’t turn on or respond

mm The iPod nano battery might need to be recharged. Connect iPod nano to a high power USB 2.0 port or USB 3.0 port on your computer or to an Apple USB Power Adapter and let the battery recharge. Look for the lightning bolt icon on the iPod nano screen to verify that iPod nano is receiving a charge.

Note: The USB 2.0 port on most keyboards doesn’t provide enough power to charge iPod nano. Connect iPod nano to a high power USB 2.0 port or USB 3.0 port on your computer.

mm Try the 5 Rs, one by one, until iPod nano responds.

If you want to disconnect iPod nano, but you see the message “Connected” or “Sync in Progress”

mm If iPod nano is syncing music, wait for it to finish.

mm Select iPod nano in iTunes, then click the Eject button (C).

mm If iPod nano disappears from iTunes, but you still see the “Connected” or “Sync in Progress” message on the iPod nano screen, disconnect iPod nano.

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Contents IPod nano User Guide Contents Accessibility EarPods and Bluetooth accessoriesTips and Troubleshooting Safety and HandlingIPod nano at a Glance IPod nano overviewAccessories Home screenVoice Memos Status iconsITunes U Getting Started Setting up iPod nanoSet up iPod nano Getting Started Using Multi-Touch BasicsTap and double-tap SwipeFlick DragZoom in or out BasicsGetting information about iPod nano Setting preferencesOpen Settings for iPod nano General settings Music settingsSettings for videos, photos, and radio Resetting preferencesConnecting and disconnecting iPod nano About the batteryConnecting iPod nano to your computer Disconnecting iPod nano from your computerCharging the battery Understanding battery statesCharge the battery using your computer Charge the battery using the Apple USB Power AdapterSyncing automatically Setting up iTunes syncingConserving power Transferring purchased content to another computer Set iTunes to manage content manuallyTransfer purchased content to another computer Managing iPod nano manuallyPlay a song Music and Other AudioPlaying music Controlling playback for songs Find songs in your music libraryShuffling songs Playing podcasts, audiobooks, and iTunes U collections Find podcasts, audiobooks, and iTunes U CollectionsPause Resume a paused programStart over Play the previous episodeCreate a playlist Creating playlists on iPod nanoCreating and editing playlists Rate a song Remove items from a playlistDelete a playlist Creating Genius playlists Playing Genius MixesCreate a Genius playlist on iPod nano Play a Genius MixControlling the volume Setting the maximum volume limitSet the maximum volume limit for iPod nano Require a passcode to change the volume limitSet songs to play at the same volume level Playing songs at the same volume levelRemove the volume limit Videos Adding videos to iPod nanoWatching videos on iPod nano Watch a video on iPod nanoWatching rented movies Watch a rented movieListen to the radio FM RadioListening to FM radio Pausing live radio Show the Live Pause controlsFinding local stations and setting favorites Start listening at the point where you pausedTurn off Live Pause Find local stationsSetting your radio region Tagging songs for review and purchaseAmericas AsiaAustralia EuropeSetting Fitness preferences FitnessCounting steps Use iPod nano to count steps for a walkSet a Daily Step Goal View your step totalsUse a saved workout Set up a Run workoutCreating workouts with music Calibrate iPod nano Calibrating iPod nanoControlling iPod nano during a workout Reset calibration Viewing and managing fitness dataView your exercise history Clear workout data from iPod nanoPhotos Viewing photos on iPod nanoViewing individual photos View photos on iPod nanoViewing slideshows on iPod nano View a slideshow on iPod nanoAdd full-resolution image files to iPod nano Syncing photosAdding photos from your computer Sync photos from your iPhoto libraryCopying photos from iPod nano to a computer Removing photos from iPod nanoAdd photos from iPod nano to a computer Delete all photos from iPod nanoSet a world clock time zone ClockCustomizing the clock Using the stopwatch Using the timerSet the timer Use the stopwatchCancel the timer Set the sleep timerVoice Memos Recording voice memosListening to recordings Record a voice memoManaging recordings Label a recordingDelete a recording Sync voice memos with your computerTurn on accessibility features in iTunes AccessibilityUniversal Access features Using VoiceOver Set up VoiceOver on iPod nanoSetting Mono Audio Turn off VoiceOver on iPod nano using VoiceOver gesturesVoiceOver gestures Turn Mono Audio on or offQuickly activating accessibility features Turn on the accessibility shortcutInverting the screen colors Turn Invert Colors on or offEarPods and Bluetooth accessories Using the Apple EarPodsUsing the Apple EarPods with Remote and Mic Connect to a paired Bluetooth device Connecting to Bluetooth accessoriesPair iPod nano with a Bluetooth device Select a device for audio output Switching between audio output devicesRemove a Bluetooth device pairing Tips and Troubleshooting 5 Rs Reset, Retry, Restart, Reinstall, RestoreIf you need to reset iPod nano General suggestionsIf music stops when the iPod nano screen turns off If iPod nano displays a Connect to Power messageIf iPod nano displays a Use iTunes to restore message If iPod nano isn’t playing musicIf iPod nano can’t receive a radio signal If you can’t add a song or other item to iPod nanoIf iPod nano speaks the text on the screen If you want to check the system requirementsUpdate or restore iPod software Updating and restoring iPod softwareSafety and Handling Important safety informationSafety and Handling Important handling information Learning More, Service Support To learn about Do thisRegulatory Compliance Information RegulatoryBattery Replacement Disposal and recycling information China Battery Charger EfficiencyApple and the Environment KKApple Inc Apple Inc. 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