
TROUBLESHOOTING GUIDE
Symptom | Possible Problem | Solution | |
  | AC Adaptor is not plugged  | 
  | |
  | into a wall outlet or the  | Plug the AC adaptor into a wall outlet and plug the  | |
The unit does not  | connector is not plugged into  | ||
connector into the supply jack on the unit.  | |||
respond (no  | the power supply jack on the  | ||
  | |||
power).  | back of the unit.  | 
  | |
  | Wall outlet is not functioning.  | Plug another device into the same outlet to confirm  | |
  | the outlet is working.  | ||
  | 
  | ||
  | Using no/wrong iPod  | Make sure the dock insert is the proper fit for your  | |
iPod does not  | Adaptor.  | iPod.  | |
  | Remove your iPod from the dock and check for  | ||
dock properly.  | iPod does not install  | ||
obstruction on the connectors in the dock and on  | |||
  | properly.  | ||
  | your iPod. Then reseat it in the dock.  | ||
  | 
  | ||
  | iPod/iPhone is not installed  | Remove your iPod/iPhone from the dock and check  | |
  | for obstruction on the connectors in the dock and  | ||
  | properly.  | ||
iPod/iPhone does  | on your iPod/iPhone. Then reseat it on the dock.  | ||
  | |||
not respond to the  | 
  | Please make sure that your iPod/iPhone is working  | |
speaker system.  | Your iPod/iPhone is locked  | properly before docking into the unit. Please refer  | |
  | up.  | to your iPod/iPhone manual for info on resetting the  | |
  | 
  | iPod/iPhone.  | |
  | Unit turned to CD or radio  | Select other modes for iPod charging.  | |
  | mode.  | ||
  | 
  | ||
  | iPod/iPhone is not installed  | Remove your iPod/iPhone from the dock and check  | |
iPod/iPhone does  | for obstruction on the connectors in the dock and  | ||
properly.  | |||
not charge.  | on your iPod/iPhone. Then reseat it in the dock.  | ||
  | |||
  | iPod/iPhone is locked up/  | Please make sure your iPod/iPhone is working  | |
  | frozen. iPod/iPhone battery  | properly before docking into the unit. Please refer  | |
  | has problem.  | to your iPod/iPhone manual for details on resetting.  | |
  | You have tuned to a mono  | Select another FM station or extend or  | |
FM STEREO | station or the station is too  | rotate the wire antenna for best reception.  | |
  | 
  | ||
indicator does not  | weak.  | 
  | |
light up  | 
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  | 
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FM MONO MODE is set.  | Set the FM MODE to STEREO.  | ||
  | |||
  | 
  | 
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  | Volume level is set too high.  | Decrease the volume.  | |
  | 
  | If the iPod/iPhone original sound source is of poor  | |
  | 
  | quality, distortion and noise are easily noticed with  | |
  | 
  | ||
Sound is distorted.  | Sound source is distorted.  | such as a music CD.  | |
  | If you are using an external sound source like older  | ||
  | 
  | ||
  | 
  | generation of iPod, try reducing the output volume  | |
  | 
  | on the device itself. Also try turning bass boost  | |
  | 
  | OFF or change the EQ setting.  | |
CD Player does  | CD mode is not selected.  | Press the FUNCTION switch to select CD mode.  | |
CD is not installed or  | 
  | ||
not play.  | Press the CD onto spindle, printed side facing up.  | ||
installed incorrectly.  | |||
  | 
  | ||
CD skips while  | Disc is dirty or scratched.  | Wipe with cloth or use another disc.  | |
playing.  | |||
  | 
  | ||
Unit gets warm  | 
  | 
  | |
after extended  | This is normal.  | Turn the unit off for a period of time or lower  | |
play at high  | volume.  | ||
  | |||
volume.  | 
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