Brother XF0606-001 operation manual Troubleshooting, Problem Estimated Cause Solution

Page 77

Troubleshooting

If a problem occurs, click Customer Support on the menu of PE-DESIGN PLUS to visit the following Web site, where you can find causes and solutions to various problems and answers to frequently asked questions.

If you have a problem, check the following solutions. If the solutions suggested do not correct the problem, contact your authorized dealer or Brother Customer Service.

Problem

Estimated Cause

Solution

Page

 

 

 

 

 

 

 

An operation not described

 

 

 

 

in the installation procedure

 

 

 

 

was performed. (For

Follow the instructions as the software

 

 

 

example, Cancel was

 

 

 

installs to correctly install the software.

 

 

The software is not installed

clicked or the CD-ROM was

 

 

correctly.

removed before the

 

 

 

 

procedure was completed.)

 

 

 

 

 

 

 

 

 

The installer does not

Refer to the memo on page 6 of the

 

 

 

Operation Manual, “If the installer does

 

 

 

automatically start up.

 

 

 

not automatically start up”.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the operation

 

 

 

 

described at the

 

 

 

 

left does not

 

The message “No card writer

The driver for the USB

When the USB connector is correctly

correct the

 

module is connected. Please

plugged into the USB port, the installer

problem, go to the

 

Card Writer Module is not

 

connect card writer module.”

for the driver of the USB Card Writer

Web site

 

installed correctly.

 

appeared.

Module starts up.

mentioned under

 

 

 

 

 

 

“Technical

 

 

 

 

Support”.

 

 

 

 

(Refer to page 9.)

Supplement

 

 

 

 

When trying to upgrade from

 

To upgrade the USB Card Writer

 

 

 

 

an older version, the message

 

Module, the computer with the Card

 

 

“Cannot connect to the

The computer with the

Writer Module connected to its USB

 

 

Internet.” or “The server could

USB Card Writer Module

port must connect to the Internet. If

 

 

not be connected to. Wait a

connected to its USB port

firewall software is being used, it must

 

 

while, and then try connecting

could not establish a

be temporarily disabled during the

 

 

again.” appeared and the USB

connection to the Internet.

upgrade. If a connection to the Internet

 

 

Card Writer Module could not

 

cannot be established, contact your

 

 

be upgraded.

 

authorized dealer.

 

 

 

 

 

 

 

 

 

Connect the USB Card Writer Module

 

 

The USB Card Writer Module

Not enough power is

to a USB port on the computer or to a

 

 

self-powered USB hub that can supply

 

 

does not operate correctly.

being supplied.

 

 

enough power to the Card Writer

 

 

 

 

 

 

 

 

Module.

 

 

 

 

 

 

 

75

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Contents Personal Embroidery Design Software System Radio Interference Other than USA and Canada Important Information RegulationsRead the following before opening the CD-ROM package For repairs or adjustments For a longer service lifeFor designing beautiful embroidery designs For safe operationTable of Contents Introduction Package ContentsBefore Use System Requirements InstallationPlease Read Before Installation If the installer does not automatically start up Installing the SoftwareClick All Programs  Accessories  Run Windows XP users onlyClick Change To install the application into a different folderIf the Always check for most recent version Checking for the Latest Version of the ProgramTechnical Support UninstallationOnline Registration BeforeStarting Up Application Getting StartedStarting up PE-DESIGN Plus About the Top WizardImage file formats Creating Embroidery Patterns From Photos Photo StitchDocuments My Documents\PE-DESIGN PLUS\Tutorial Click Select from Candidates Select Mask dialog box onChanging color of the circle Transforming the text Adding text and setting character spacingTransforming text on Importing and rotating an embroidery patternTransferring the design to an original card Transferring embroidery patterns To embroidery machinesTransferring data to embroidery machines via a USB media Precautions for using the Card Writer Module/original cardsOverwriting SavingSaving with a new name ExportingWith Color, Sepia or Gray Exiting ApplicationPhoto Stitch 1 Parameters dialog box Sewing Option Photo Stitch Image To StitchStarting the Photo Stitch 2 wizard Importing photo data into PEChanging the sewing angle Applying an image mask and adjusting its size and positionClick Update Preview Color Set Photo Stitch 2 Parameters dialog boxImporting image data into Auto PunchStarting the Auto Punch wizard Auto Punch Parameters dialog box Create Lines Thread ChartAdd mask outline Noise reductionStarting the Cross Stitch wizard Cross StitchOmit Colors Cross Stitch Parameters dialog boxZoom Cross size NextSelecting stitches Edit Cross Stitch dialog boxColor Option Editing areaSelect Mask dialog box Common dialog boxesImage To Stitch Wizard Gray Balance / Set Output Size Set Output Size dialog boxDialog box If Mono was selected for Photo Stitch 1 or PhotoEntering Text Entering TextEntering Text Creating Transforming textChange the Character Spacing Specifying character spacingAdvanced Operations for Entering Text Setting text attributesEditing entered text FontEmbroidery attributes for text Editing Embroidery Designs Arranging Embroidery DesignsSelecting patterns Moving patternsRotating patterns Scaling patternsSlightly Enlarging/Reducing Stitch Patterns Greatly Enlarging/Reducing Stitch PatternsGrouping/Ungrouping embroidery patterns Flipping patterns horizontally or verticallyGrouping patterns Ungrouping patternsZooming Using the Pan toolChecking Embroidery Patterns Changing the display of the embroidery design Changing realistic view settingsSolid View Stitch View Realistic ViewChecking the stitching with the Stitch Simulator Sewing Order pane Checking and Editing the Sewing OrderSelecting a pattern Changing sewing attributes Editing the sewing orderChanging colors Applying Sewing Attributes to Lines and Regions Setting the sew typeLine sew / Region sew Sew typeChanging the pattern of programmable fill stitch Specifying sewing attributesClick the Sewing Attributes tab Display the Sewing Attributes paneSpecial colors Setting the thread colorColor Opening a PE-DESIGN Plus file Opening/Importing Embroidery DesignsCreating a new embroidery design From a folder Importing embroidery designsFrom Design Library From an embroidery card Checking embroidery design information Transferring Embroidery Designs to Machines Transferring to a machine by using an original cardTransferring directly to a machine’s memory Transferring to a machine by using USB mediaPrinting Specifying print settingsPrinting Checking a print imageSpecifying the Design Page Size and Color User Hoop SettingSystem unit Changing Application SettingsChanging the grid settings Deleting a chart Creating a new thread chartEditing a chart Adding items from a thread chartEditing an item Adding a new itemDeleting items Changing the order of items DST Import SettingDST Export Setting PE-DESIGN Plus Window Understanding WindowsCustomizing the window Quick Access Toolbar/RibbonQuick Access Toolbar commands Using access keys Customizing Quick Access Toolbar/Shortcut keysQuick Access Toolbar Shortcut keys Application button menu MenusRibbon menu tabs Home tabView tab Sewing Direction Tips and TechniquesSewing Order Sewing Wide AreasSewing Attributes ReferenceLine sew types Line sewing attributesSupplement Region sew typesRegion sewing attributes Font List Text 029 030 031 032 033 034 035 Writing Multiple Embroidery Files to an Original Card PES-WriterStarting up PES-Writer Write to cardOperation screen Card capacity indicatorIcon size button Properties buttonSelecting system units Exiting applicationHelp menu About PES-WriterProblem Estimated Cause Solution TroubleshootingCombining IndexIndex English
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