Cisco Systems ASR 901 10G manual Troubleshooting the Power and Cooling Systems

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Appendix A Troubleshooting

Problem Solving

Troubleshooting the Power and Cooling Systems

See Table A-1for information to help you isolate the problem.

Table A-1

Troubleshooting the Power and Cooling Systems

 

 

 

 

 

Symptom

 

Possible Cause

Corrective Action

 

 

 

The power (labeled PWR) LED

The power source is not

Check the DC or AC input.

on the front panel is not on.

connected properly.

Check the DC or AC source.

 

 

 

 

 

Note When the Cisco ASR

 

 

 

901 10G router (DC

 

 

 

unit) is powered ON, it

 

 

 

takes about 30 seconds

 

 

 

for the system LED to

 

 

 

turn ON.

 

 

 

 

The router shuts down after

The cause is environmental.

Check for an environmentally

being on for only a short time.

 

induced shutdown. (See

 

 

 

“Environmental Reporting

 

 

 

Features” section on page A-2).

 

 

 

 

 

 

The fans do not work; the router

Check the fans.

 

 

overheats and shuts down.

 

 

 

 

 

 

 

The chassis intake and exhaust

Check the chassis intake and

 

 

vents are obstructed.

exhaust vents for obstructions.

 

 

 

Clear any obstructions.

 

 

 

 

 

 

Installation does not meet

Check the environmental site

 

 

environmental site

requirements in the “System

 

 

requirements.

Specifications” on page -9.

 

 

 

The router partially boots, but

There is a possible power supply

Check the power LED on the

the LEDs do not come on.

failure.

front panel of the router. If the

 

 

 

LED is on, the power supply is

 

 

 

functional. If the LED is off, refer

 

 

 

to the Cisco Information Packet

 

 

 

for warranty information or

 

 

 

contact customer service.

 

 

 

 

Environmental Reporting Features

The router has a temperature sensor to detect over temperature conditions inside the chassis. The over temperature detection triggers an alert at 70°C. This condition is reported to the processor as an interrupt, where software takes action to generate the appropriate alarms. If the router reaches a temperature of 85°C, the power supply will cycle to prevent the router from exceeding that temperature while being powered up state. See Table A-2for help in interpreting environmental reporting features.

Cisco ASR 901 10G Series Aggregation Services Router Hardware Installation Guide

 

A-2

OL-28105-02

 

 

 

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Contents Cisco Systems, Inc Page N T E N T S Site Environment Formatting Flash Memory as a DOS File System Alarm Port Pinouts B-8 Document Revision History Revision Date Change SummaryOrganization ObjectivesAudience ConventionsSafety Warnings Related DocumentationOL-28105-02 Introduction Hardware DescriptionCisco ASR 901 10G Router-Front View of TDM Version Cisco ASR 901 10G Router-Front View of Ethernet Version Cisco ASR 901 10G Router-Rear View Cisco ASR 901 Router-Front View of Ethernet VersionLEDs Power SupplySafety Precautions Specification Value Cisco ASR 901 10G Router AC Power Supply Specifications Environmental Monitoring Temperature Sensor Pin Connector a Connector BRouter Interface Numbering System SpecificationsDescription Specification Cisco ASR 901 10G Router Regulatory Compliance Interface Number Location LabelChapter Safety Guidelines Safety with EquipmentSafety with Electricity Preventing Electrostatic Discharge Damage Site Planning Power Supply ConsiderationsPrerequisites Site EnvironmentMethod of Procedure Air Flow GuidelinesUnpacking and Checking the Contents of your Shipment Required Tools and EquipmentInstallation Checklist Task Verified byConsole Port Connections Console Port ConsiderationsCreating a Site Log Task Verified by DatePreparing to Install the Router Console Port Considerations OL-28105-02 Installing the Cisco ASR 901 10G Router Network ModulesRack-Mounting Configuration Guidelines Mounting the Cisco ASR 901 10G RouterAttaching Brackets to the Router Rack-Mounting BracketsAttaching Brackets for 19-Inch Racks Attaching Brackets for 23-Inch Racks Attaching Brackets for Etsi Racks Mounting the Cisco ASR 901 10G Router in a Rack Wall-MountingAttaching Brackets for Wall-Mounting Mounting the Router on a WallUser-supplied screws Connecting the Chassis Ground and Power Grounding the Cisco ASR 901 10G RouterStripping a Ground Wire Power Connection Compliance Wiring the DC-Input Power Source Installing the DC Power Cord Retainer 10 3-Pin Terminal BlockDC power cord Installing the AC Power Cord Retainer 13 Inserting the Retainer through the Lanced LoopSleeve for thin power cords AC power cord Installing and Removing SFP Modules Installing SFP Modules18 SFP Module with a Bale-Clasp Latch Removing SFP Modules Types of RJ-45 Cables Connecting CablesConnecting the Console Port Console PortConnecting T1 and E1 Interface Cables Connecting the Network CablesConnecting Gigabit Ethernet Interface Cables Connecting GPS Cables Connecting SFP CablesConnecting Cables to the Bits Interface Dressing Router Cables Connecting to Alarm PortConnecting to the Management Ethernet Port Power-On Procedure Powering on the RouterChecklist for Power on Interpreting Front-Panel LEDsFormatting Flash Memory as a DOS File System Formatting Procedures for Flash MemoryFile and Directory Procedures Copying FilesDisplaying Contents of the Flash Memory Deleting Files from the Flash MemoryDisplaying File Content Enter a Directory and Determine the Current DirectoryWhat to Do After Installing the Hardware Troubleshooting Problem SolvingSymptom Possible Cause Corrective Action Troubleshooting the Power and Cooling SystemsEnvironmental Reporting Features Troubleshooting Cables and Connections Information Packet publicationColor/State Location Description Reading the LEDsChassis LEDs 10G SFP+ Ethernet Interface LEDs T1/E1 Interface LEDsSFP Ethernet Interface LEDs Color/State Description two LEDs for each T1/E1 portRJ-45 Ethernet Interface LEDs Cable Specifications Gigabit Ethernet Connector PinoutsT1/E1 Port Pinouts SFP and SFP+ Port Pinouts and Cable SpecificationsPin FE Signal GE Signal Console Port Signals and Pinouts Pin Signal Name Direction DescriptionRJ-45-to-DB-9 Terminal Adapter Console Console Port Signals and PinoutsPin Signal Name HP Pins Direction Description Console RJ-45-to-DB-25 Port DTE Terminal Adapter Device Signal RJ-45 Pin DB-25 PinIdentifying a Rollover Cable Bits Port Pinouts Time of Day PinoutsGPS Port Pinouts 10 MhzAlarm Port Pinouts Pin Signal Name DescriptionManagement Ethernet Port Pinouts Auxiliary PortOL-28105-02 Site Log Date InitialsNumerics IN-2 IN-3 IN-4