Troubleshooting Guide, Technical Service

TROUBLESHOOTING GUIDE

SYMPTOM			POSSIBLE CAUSE


Lights will not come			1. Light switch is turned off.
on.			2. F l o o d l i g h t		i s	l o o s e o r
				burned out.
			3.	Fuse is blown or circuit breaker
				is turned off.
			4.	Daylight turn-off is in effect (re-
				check after dark).
			5.	Incorrect circuit wiring, if this is a
				new installation.
			6.	Re-aim the sensor to cover de-
				sired area.
Lights	come	on	1. Light control may be installed in
in daylight.				a relatively dark location.
			2.	Light control is in Test .
				(Set control switch to an
				ON-TIME position).
Lights	come	on	1. Light control		may	be sensing
for no	apparent			small animals or automobile traf-
reason.				fic (re-aim sensor).
			2.	Range is set too high .
				(Reduce Range).

SYMPTOM	POSSIBLE CAUSE


Lights stay on	1. A flood lamp is positioned too close to
continuously.	the sensor or pointed at nearby objects
	that cause heat to trigger the sensor.
	(Reposition the lamp away from the
	sensor or nearby objects).
	2. Light control is pointed toward a heat
	source like an air vent, dryer vent, or
	brightly-painted heat-reflective sur-
	face. (Reposition sensor).
	3. Light control is in Manual Mode.(Switch
	to Auto.)
Lights flash on	1. Heat or light from the lamps may be
and off.	turning the light control on and off.
	(Reposition the lamps away from the
	sensor).
	2. Heat being reflected from other objects
	may be affecting the sensor. (Reposi-
	tion sensor).
	3. Light control is in the Test mode and
	warming up.(Flashing is normal under
	these conditions).
	4. Light may be leaking through the flood-
	lamp reflectors. (Make sure the metal
	lamp protectors are installed).

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance

before returning product to store.

If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045

ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor- rected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please keep your dated sales receipt, it is required for all warranty requests.

598-1158-04