Heath Zenith SH-5412 manual Troubleshooting Guide, Technical Service, TEN Year Limited Warranty

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TROUBLESHOOTING GUIDE

SYMPTOM

 

POSSIBLE CAUSE

 

 

 

 

 

Lights will not come

1. Light switch is turned off.

on.

 

 

2. F l o o d l i g h t

i s

l o o s e o r

 

 

 

 

burned out.

 

 

 

 

 

3.

Fuse is blown or circuit breaker

 

 

 

 

is turned off.

 

 

 

 

 

4.

Daylight turn-off is in effect (re-

 

 

 

 

check after dark).

 

 

 

 

5.

Incorrect circuit wiring, if this is a

 

 

 

 

new installation.

 

 

 

 

6.

Re-aim the sensor to cover de-

 

 

 

 

sired area.

 

 

Lights

come

on

1. Light control may be installed in

in daylight.

 

 

a relatively dark location.

 

 

 

2.

Light control is in Test .

 

 

 

 

(Set control switch to an

 

 

 

 

ON-TIME position).

 

Lights

come

on

1. Light control

may

be sensing

for no

apparent

 

small animals or automobile traf-

reason.

 

 

 

fic (re-aim sensor).

 

 

 

 

2.

Range is set too high .

 

 

 

 

(Reduce Range).

 

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

 

Lights stay on

1. A flood lamp is positioned too close to

continuously.

the sensor or pointed at nearby objects

 

that cause heat to trigger the sensor.

 

(Reposition the lamp away from the

 

sensor or nearby objects).

 

2. Light control is pointed toward a heat

 

source like an air vent, dryer vent, or

 

brightly-painted heat-reflective sur-

 

face. (Reposition sensor).

 

3. Light control is in Manual Mode.(Switch

 

to Auto.)

Lights flash on

1. Heat or light from the lamps may be

and off.

turning the light control on and off.

 

(Reposition the lamps away from the

 

sensor).

 

2. Heat being reflected from other objects

 

may be affecting the sensor. (Reposi-

 

tion sensor).

 

3. Light control is in the Test mode and

 

warming up.(Flashing is normal under

 

these conditions).

 

4. Light may be leaking through the flood-

 

lamp reflectors. (Make sure the metal

 

lamp protectors are installed).

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance

before returning product to store.

If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90045, Bowling Green, KY 42102-9045

ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor- rected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please keep your dated sales receipt, it is required for all warranty requests.

598-1158-04

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Contents Motion Sensor Light Control FeaturesOperation RequirementsMode Switching Summary InstallationWall Mount Eave MountWhite to Black to Junction box ground wire to green ground screw on fixtureBottom of Sensor Test and AdjustmentSpecifications Technical Service Troubleshooting GuideNo Service Parts Available for this Product TEN Year Limited WarrantyFuncionamiento Detector de Movimiento y Control de LuzCaracterísticas RequisitosMontaje en pared Montaje en alero InstalacionResumen de las modalidades del Interruptor Lámina de Blanco a Negro a Montaje Advertencia Desconecte la energía en el disyuntorParte de abajo del detector Prueba Y AjustePrenda el cortacircuitos y el interruptor de luz Evite apuntar el control haciaGuia DE Investigacion DE Averias EspecificacionesGarantía Limitada a 10 Años Servicio TécnicoNo hay piezas de servicio disponibles para este producto Fonctionnement Commande d’éclairage à détecteur de mouvementCaractéristiques ExigencesMontage mural Montage sous Avant-toit Résumé du mode de commutationBlanc Noir Câblage de la Commande ’éclairageFiche Technique Essais ET RéglagesBas du détecteur Éviter de pointer l’appareilAucune pièce de rechange n’est disponible pour ce produit Service TechniqueGuide DE Dépannage