| Care and Maintenance | |
Troubleshooting | ||
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Problem | What to do |
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TV base is too | • Place the sound system in another location such as on an open shelf |
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large to place on | under the TV. |
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the system | • If possible, mount your TV on the wall above the sound system. |
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No power | • Make sure the power cord is securely connected on both ends. |
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| • Make sure the power cord is plugged into a live AC (mains) outlet. If |
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| the outlet is controlled by a switch, make sure the switch is in the ON |
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| position or test the outlet using a lamp. |
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| • Reset the system: Unplug the power cord for at least one minute. |
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| Plug the power in again and listen for the system to emit two tones |
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| confirming it has power. |
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No sound | • Make sure the Solo system is not muted. |
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| • Increase the volume. |
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| • Turn off all devices connected to the Solo system except the one you |
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| want to hear. |
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| • Make sure the audio cable is plugged into a connector on your TV |
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| labelled Audio Output or Audio OUT, not Audio Input or |
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| Audio IN. |
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| • Make sure all cable connections are correct and secure on the Solo |
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| system, TV, and other connected sources. If using an optical cable, |
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| refer to page 12 for important instructions. |
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| • Check that the correct TV input is selected. |
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| • Check that your TV’s audio output is enabled. See your TV owner’s |
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| guide for information. |
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| • If the sound system is connected to a TV output labelled |
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| VARIABLE (VAR), make sure the TV internal speakers are turned off, |
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| the TV volume is turned up, and the TV is not muted. |
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| • You may need to use an alternate connection. Refer to page 17. |
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| • If connecting through a TV headphones output, increase your TV |
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| volume to the maximum limit. |
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| • If connecting to two devices, ensure that you are not using an optical |
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| cable and coaxial cable. |
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| • Unplug the system’s power cord from the AC (mains) outlet for one |
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| minute. |
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| • Reset the system: Unplug the power cord for at least one minute. |
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| Plug the power in again and listen for the system to emit two tones |
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| confirming it has power. |
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