Nintendo UTLSBKA, DSi XL manual My SD Memory Card is not responding

Page 48

93Troubleshooting (cont.)

I can’t recharge the Nintendo DSi XL battery pack / The recharge indicator LED is not lit

• Are you using a Nintendo DSi AC Adapter?

Use the Nintendo DSi AC Adapter [WAP-002(USA)].

• Is the Nintendo DSi AC Adapter firmly inserted into the system and an electrical outlet?

Plug it in firmly.

Support and

• Is the battery pack being charged in a location with an ambient temperature between 41° and 95°

Troubleshooting

Fahrenheit (5-35° Celsius)?

 

 

Charge the battery pack in a location with an ambient temperature between 41° and 95° Fahrenheit

 

(5-35° Celsius). You may not be able to recharge the battery pack in a location outside of this

 

temperature range.

94

My SD Memory Card is not responding

• Has the SD Memory Card been correctly inserted into the system?

Firmly insert the SD Memory Card until it clicks into place in the SD Card slot on the side of the system.

• Is the SD Memory Card broken?

Use a PC or digital camera to confirm that you can correctly see files on the SD Memory Card.

• Are there saved photos that can be displayed using Nintendo DSi Camera?

Nintendo DSi Camera can only display photos taken on the Nintendo DSi/ Nintendo DSi XL system. Photos taken by a digital camera or cellular phone will not be displayed.

 

 

 

• Are there saved files that can be played back using Nintendo DSi Sound?

 

Support

Nintendo DSi Sound can play AAC files with a file extension of .m4a, .mp4, and .3gp. Non-AAC

 

 

and

audio files (such as MP3 files) cannot be played back.

 

 

Troubleshooting

 

 

Nintendo DSi Camera continues to ask for a photo of my face, but does not respond

 

 

This occurs when your face cannot be properly recognized. Move to a well-lit area, and turn your

 

 

• Is the recharge indicator LED lit?

If the recharge indicator LED is

 

blinking, there is a chance that the

 

Nintendo DSi XL Battery Pack is

 

not connected properly.

Blinking

Make sure that the Nintendo

 

DSi XL Battery Pack is connected

 

properly.

 

Check the Nintendo

DSi battery pack

face in a direction that allows it to be entirely captured on-screen. The following factors may also

affect face recognition.

• The ambient brightness and lighting

• Haircut (when hair covers the face, for instance)

• Hair and eyebrow color

• Sheen on the face and head

• A beard’s shape, color, and thickness

• Glasses and jewelry on the face and head

I charged the Nintendo DSi XL battery pack, but I can’t play for long periods of time / It takes a long time to charge the Nintendo DSi XL battery pack

•Are you playing a game or recharging the battery pack in a location with an ambient temperature less than 41° Fahrenheit (5° C)?

In environments with a temperature less than 41 degrees Fahrenheit, you can no longer play games for long periods of time, and the battery pack will take longer than usual to recharge.

I can’t use the Touch Screen / The Touch Screen does not respond properly

• Have positions on the Touch Screen shifted?

If positions have begun to shift, use the Touch Screen item in

Tap

System Settings to correct them.straight down!

NOTE: You can also go to Touch Screen Calibration by holding down the L, R, and START Buttons while turning on the power.

• Have you attached a commercially available protective sheet on the Touch Screen?

If you have applied a commercially available protective sheet to your Touch Screen, refer to its instruction manual and be sure it has been applied correctly before attempting to calibrate the Touch Screen.

My eyes and mouth are not being recognized correctly by Nintendo DSi Camera

Individual differences and the surrounding environment may prevent face recognition from working properly. If the position of your eyes and mouth are not recognized correctly, move to a well-lit area and turn your face in a direction that allows it to be captured well on-screen. Confirm this along with the aforementioned factors.

Images taken by the camera have strange colors

Try taking a picture of something else. If colors are still strange, please visit support.nintendo.com or contact Nintendo Customer Service at 1-800-255-3700.

I can’t exchange photos or frames with Nintendo DSi Camera

• Are Parental Controls set to restrict the exchange of photo data?

Enter your Parental Controls PIN and either disable Parental Controls temporarily, or disable the Parental Controls item that restricts the wireless transmission of photo data (see page 97).

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Contents Operations Manual Table of Contents Basics Health and Safety Information Games, or accessoriesSerious personal injury ConvulsionsNintendo DSi XL Components Lights when the outer camera is in use For attachment of a wrist strap sold separatelyPlugs into a standard 120-volt AC wall outlet Charging the Battery When fully charged, the recharge indicator LED will go outPlug or connector WAP-002USAUsing the Stylus and Touch Screen Select System Settings from the Nintendo DSi MenuResponding to the same place you’re touching it Using SD Memory Cards Regardless of the current setting of the volume controlHold down Select Open the SD Card slot coverReplacing the Battery Pack Remove the battery pack as shown at rightApplications and Settings Nintendo DSi Menu Screen ExplanationCamera Mode On the Nintendo DSi Menu, press or to enter camera modeTop-Screen Photo Display Using Game Cards Nintendo DSi CameraGetting Started How Many Photos Can I Save?Using the Camera Selecting a LensUsing the Camera Normal Lens Using DroppersDistortion Lens Graffiti lensUsing the Camera Colorpad Lens Mirror LensMischief Lens Emoter LensUsing the Camera Merge Lens Resemblance LensUsing the Camera Frame Lens New Photo Photo in AlbumViewing the Album Slide ShowAbout Facebook StickersOther Camera Features Exchanging Photos/FramesTap Receive Other Camera Features Copying Photos/Frames Deleting Photos/Frames/MemosNintendo DSi Sound CalendarWriting Memos Starting Nintendo DSi SoundRecording and Playing with Sounds RecordingMoving Data into Different Locations Tap RecordChange the playback mode Higher Pitch Slower PlaybackReverse/Pause Repeat the current soundRecording and Playing with Sounds Saving Altered Sounds Choose a Song to PlayAdd the song playing to your favorites Playing with Music on an SD Card Playing with Music Files Settings Using Nintendo DSi ShopNintendo DSi Shop How do you save music files to an SD card?How to Redeem Nintendo DSi Points There are a number of ways to get Nintendo DSi PointsPurchase a Nintendo Points Card Settings Control Sequence DS Download PlayPictoChat DS Download Play Client or receiving systemUsing the On-Screen Keyboard ControlsTop Screen Touch ScreenNintendo DSi Browser Flipnote Studio Nintendo DSi Browser Parental ControlsFor more information on Flipnote Studio Tap Help on the StartSystem Settings Brightness Settings Adjust screen brightness seeSystem Settings Wireless Communication Settings Brightness SettingsAbout Screen Brightness and Battery Life Data ManagementAlarm ProfileDate TimeSetting up Parental Controls Parental ControlsWhat Can Parental Controls Restrict? Testing the Microphone Touch ScreenMic Test Parental ControlsInternet Setup Select setup methodStart Get connected onlineInternet Setup Required for connecting to the InternetConnecting Nintendo DSi XL wirelessly Broadband Internet environment using DSL, Cable, etcConnecting using Aoss How to ConnectAccess point steps Tap Connection SettingsSearching for and connecting to an access point Tap Search for an Access PointConfigure your access point’s settings manually Tap Manual SetupSet each field as needed and tap Save when finished Tap YES to perform a connection testAccess point steps Tap Advanced SetupSearch for an Access Point see If the connection test is successful, settings are completeHow to transfer OptionsOn source system On target systemSystem Update How to UpdateUsing the Keyboard Format System MemorySupport and Troubleshooting Troubleshooting There is no picture or sound outputSound does not come out of the system speakers Can’t play my gameMy SD Memory Card is not responding Images taken by the camera have strange colorsMy system suddenly enters Sleep Mode Cannot disable Parental ControlsCan’t use DS Download Play Can’t use PictoChatTroubleshooting How to Disable Parental Controls Changing the Parental Controls SettingTemporarily Disabling Parental Controls Error Message List Error Code ListError Message Solution101 Error Code List 102 Error Codes 312004 312005312012 312013 From the networkLast Updated April 1, 2009 Nintendo DSi Privacy PolicyNintendo DSi Code of Conduct 105106 Warranty and Service Information Legal Notices108 Glossary 109110
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