Nintendo UTLSBKA, DSi XL manual Troubleshooting How to Disable Parental Controls

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Support and Troubleshooting

Troubleshooting (Continued)

How to Disable Parental Controls

There are two ways to disable Parental Controls. You can either temporarily disable them, or change the Parental Controls settings.

Temporarily Disabling Parental Controls

Enter your PIN at the screen that is shown when you select the restricted item.

Tap OK.

Changing the Parental Controls Setting

Go to System Settings and tap

Tap

Enter your PIN

Tap

Tap

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If you have forgotten your PIN or secret question

In the event that you forget your PIN or the answer to your secret question, follow these steps.

At the PIN entry screen, tap

	Enter the answer to your secret question.	Support
	Note: You will go to the setting screen for	Support
	Note: You will go to the setting screen for	and
	Parental Controls if you can answer this.	and
	Parental Controls if you can answer this.	Troubleshooting
		Troubleshooting
	If you have forgotten the answer
	to your secret question:
	Once again, tap

Please call Nintendo Customer Service at

1-800-255-3700 and provide the inquiry number shown here, and the date that is set on your Nintendo DSi XL. You will then be issued a master key.

Reference

Number

Master Key

Tap

Enter the Master Key, and tap

Next, follow the on-screen instructions to change restricted content.

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Contents Operations Manual Table of Contents Basics Serious personal injury Health and Safety InformationGames, or accessories ConvulsionsNintendo DSi XL Components Plugs into a standard 120-volt AC wall outlet Lights when the outer camera is in useFor attachment of a wrist strap sold separately Plug or connector Charging the BatteryWhen fully charged, the recharge indicator LED will go out WAP-002USAResponding to the same place you’re touching it Using the Stylus and Touch ScreenSelect System Settings from the Nintendo DSi Menu Hold down Select Using SD Memory CardsRegardless of the current setting of the volume control Open the SD Card slot coverReplacing the Battery Pack Remove the battery pack as shown at rightApplications and Settings Nintendo DSi Menu Screen ExplanationTop-Screen Photo Display Camera ModeOn the Nintendo DSi Menu, press or to enter camera mode Getting Started Using Game CardsNintendo DSi Camera How Many Photos Can I Save?Using the Camera Selecting a LensDistortion Lens Using the Camera Normal LensUsing Droppers Graffiti lensMischief Lens Using the Camera Colorpad LensMirror Lens Emoter LensUsing the Camera Merge Lens Resemblance LensUsing the Camera Frame Lens New Photo Photo in AlbumAbout Facebook Viewing the AlbumSlide Show StickersTap Receive Other Camera FeaturesExchanging Photos/Frames Other Camera Features Copying Photos/Frames Deleting Photos/Frames/MemosWriting Memos Nintendo DSi SoundCalendar Starting Nintendo DSi SoundMoving Data into Different Locations Recording and Playing with SoundsRecording Tap RecordReverse/Pause Change the playback modeHigher Pitch Slower Playback Repeat the current soundAdd the song playing to your favorites Recording and Playing with Sounds Saving Altered SoundsChoose a Song to Play Playing with Music on an SD Card Playing with Music Files Nintendo DSi Shop SettingsUsing Nintendo DSi Shop How do you save music files to an SD card?Purchase a Nintendo Points Card How to Redeem Nintendo DSi PointsThere are a number of ways to get Nintendo DSi Points PictoChat Settings Control SequenceDS Download Play DS Download Play Client or receiving systemTop Screen Using the On-Screen KeyboardControls Touch ScreenFor more information on Flipnote Studio Nintendo DSi Browser Flipnote StudioNintendo DSi Browser Parental Controls Tap Help on the StartSystem Settings System SettingsBrightness Settings Adjust screen brightness see About Screen Brightness and Battery Life Wireless Communication SettingsBrightness Settings Data ManagementDate AlarmProfile TimeWhat Can Parental Controls Restrict? Setting up Parental ControlsParental Controls Mic Test Testing the MicrophoneTouch Screen Parental ControlsStart Internet SetupSelect setup method Get connected onlineConnecting Nintendo DSi XL wirelessly Internet SetupRequired for connecting to the Internet Broadband Internet environment using DSL, Cable, etcAccess point steps Connecting using AossHow to Connect Tap Connection SettingsSearching for and connecting to an access point Tap Search for an Access PointSet each field as needed and tap Save when finished Configure your access point’s settings manuallyTap Manual Setup Tap YES to perform a connection testSearch for an Access Point see Access point stepsTap Advanced Setup If the connection test is successful, settings are completeOn source system How to transferOptions On target systemUsing the Keyboard System UpdateHow to Update Format System MemorySupport and Troubleshooting Sound does not come out of the system speakers TroubleshootingThere is no picture or sound output Can’t play my gameMy SD Memory Card is not responding Images taken by the camera have strange colorsCan’t use DS Download Play My system suddenly enters Sleep ModeCannot disable Parental Controls Can’t use PictoChatTemporarily Disabling Parental Controls Troubleshooting How to Disable Parental ControlsChanging the Parental Controls Setting Error Message Error Message ListError Code List Solution312012 312013 101 Error Code List 102 Error Codes312004 312005 From the networkLast Updated April 1, 2009 Nintendo DSi Privacy Policy106 Nintendo DSi Code of Conduct105 108 Warranty and Service InformationLegal Notices 110 Glossary109