HP Pro x2 612 G1 (Windows 8.1) Using Windows Refresh or Windows Reset, Using HP Software Setup

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Using Windows Refresh or Windows Reset

When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.

The Windows Reset option allows you to perform detailed reformatting of your computer, or remove personal information before you give away or recycle your computer. For more information on these features, see Windows Help and Support.

Using HP Software Setup

HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system.

1.From the Start screen, type HP Software Setup.

2.Open HP Software Setup.

3.Follow the on-screen directions to reinstall drivers or select software.

78 Chapter 11 Backup and recovery

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Connecting to a local area network LAN VGA Drives Contacting support Labels Appendix a Welcome Finding information Resources For information aboutResources Welcome Getting to know your computer Tablet edge componentsGetting to know your computer Amber The computer is connected to external power Display Component DescriptionPower keyboard TopTouchPad Lights Keys Fn keyRight side Left side Releasing the tablet from the power keyboard RearChanging your tablets settings Adjusting your tablets autorotate lockAdjusting your tablets screen brightness Changing your tablets viewConnecting to a network Connecting to a wireless networkUsing the wireless controls Using the wireless buttonUsing operating system controls Using a WlanUsing an Internet service provider Configuring a wireless router Setting up a WlanProtecting your Wlan Using HP Mobile Broadband select models only Connecting to a WlanUsing GPS select models only Inserting and removing a SIMUsing Bluetooth wireless devices Connecting to a wired networkConnecting to a local area network LAN Page Connecting to a network Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Turning the TouchPad off and on TappingScrolling Finger pinch zoomFinger click Rotating select models onlyFlicking select models only Edge swipes select models onlyLeft-edge swipe Using touch screen gestures Setting touch screen preferencesOne-finger slide Tapping Pinching/stretchingRotating select models only Edge swipes Right-edge swipeLeft-edge swipe Using the digitizer pen select models only Identifying the pen componentsHolding the pen Top-edge swipe and bottom-edge swipeUsing the keyboard Using the on-screen keyboardStoring the pen Using Windows shortcut keys Identifying the hot keysDescription Using keypads Using the embedded numeric keypadUsing an optional external numeric keypad Turning the embedded numeric keypad on and offConnecting speakers Adjusting the volumeMultimedia AudioWebcams Connecting headphones and microphonesChecking audio functions on the computer Video VGADisplayPort Connecting wired displays using MultiStream Transport Multimedia Power management Shutting down the computerSetting power options Using power-saving statesUsing the power meter and power settings Initiating and exiting SleepSetting password protection on wakeup Using battery powerFactory-sealed battery Finding additional battery information Using Battery CheckDisplaying the remaining battery charge Maximizing battery discharge timeUsing external AC power Conserving battery powerTesting an AC adapter External cards and devices Using memory card readersInserting a memory card Using smart cards Removing a memory cardInserting a smart card Using a USB deviceRemoving a smart card Connecting a USB device Using optional external devicesRemoving a USB device Using optional external drives External cards and devices Using Disk Defragmenter DrivesHandling drives Improving hard drive performanceUsing Disk Cleanup Security Using passwordsProtecting the computer Setting passwords in Windows Password FunctionSetting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Entering a DriveLock password Changing a DriveLock passwordEntering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving DriveLock protection Using firewall software Using antivirus softwareRemoving Automatic DriveLock protection Installing critical security updates Using HP Client SecurityUsing the fingerprint reader select models only Locating the fingerprint readerSecurity Maintenance Cleaning your computerCleaning procedures Cleaning the display All-in-Ones or NotebooksUpdating programs and drivers Using SoftPaq Download Manager Cleaning the TouchPad, keyboard, or mouseBackup and recovery Performing a system recoveryUsing the Windows recovery tools Backing up your informationUsing f11 recovery tools Using Windows operating system media purchased separately Using Windows Refresh or Windows Reset Using HP Software SetupStarting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Select Main Restore DefaultsDetermining the Bios version Updating the BiosDownloading a Bios update Using MultiBoot About the boot device orderChoosing MultiBoot preferences Synchronizing the tablet and keyboardSetting a new boot order in Computer Setup Dynamically choosing a boot device using the f9 promptSetting a MultiBoot Express prompt Using HP PC Hardware Diagnostics UefiEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Diagnostic section, click HP Uefi Support EnvironmentPage Support Contacting supportLabels Input power SpecificationsOperating environment Specifications Traveling with the computer Appendix a Traveling with the computer Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upSoftware is functioning abnormally Computer is on but not respondingComputer is unusually warm An external device is not workingDisc does not play Wireless network connection is not workingMovie is not visible on an external display Page Electrostatic discharge Appendix C Electrostatic discharge Symbols/Numerics IndexMaintenance SIM