HP Pro x2 612 G1 (Windows 8.1) manual Downloading HP PC Hardware Diagnostics Uefi to a USB device

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a.Connected USB drive

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 85.

b.Hard drive

c.BIOS

3.When the diagnostic tool opens, use the keyboard arrow keys or the touch screen to select the type of diagnostic test you want to run, and then follow the on-screen instructions.

NOTE: If you need to stop a diagnostic test, press esc or tap anywhere on the touch screen.

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device

NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.

Option 1: HP PC Diagnostics homepage—Provides access to the latest UEFI version

1.Go to http://hp.com/go/techcenter/pcdiags.

2.Click the UEFI Download link, and then select Run.

Option 2: Support and Drivers pages—Provides downloads for a specific product for earlier and later versions

1.

Go to http://www.hp.com.

2.

Point to Support, located at the top of the page, and then click Download Drivers.

3.

In the text box, enter the product name, and then click Go.

 

– or –

 

Click Find Now to let HP automatically detect your product.

4.

Select your computer model, and then select your operating system.

5.

In the Diagnostic section, click HP UEFI Support Environment.

 

– or –

 

Click Download, and then select Run.

Using HP PC Hardware Diagnostics (UEFI) 85

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Contents User Guide Product notice Safety warning notice Iv Safety warning notice Table of contents Connecting to a local area network LAN VGA Drives Contacting support Labels Appendix a Welcome Resources For information about Finding informationResources Welcome Tablet edge components Getting to know your computerGetting to know your computer Amber The computer is connected to external power Component Description DisplayTop Power keyboardTouchPad Lights Fn key KeysRight side Left side Rear Releasing the tablet from the power keyboardChanging your tablets view Changing your tablets settingsAdjusting your tablets autorotate lock Adjusting your tablets screen brightnessUsing the wireless button Connecting to a networkConnecting to a wireless network Using the wireless controlsUsing an Internet service provider Using a WlanUsing operating system controls Protecting your Wlan Setting up a WlanConfiguring a wireless router Connecting to a Wlan Using HP Mobile Broadband select models onlyInserting and removing a SIM Using GPS select models onlyConnecting to a local area network LAN Connecting to a wired networkUsing Bluetooth wireless devices Page Connecting to a network Using the TouchPad and gestures Using pointing devicesSetting pointing device preferences Tapping Turning the TouchPad off and onFinger pinch zoom ScrollingRotating select models only Finger clickEdge swipes select models only Flicking select models onlyLeft-edge swipe Setting touch screen preferences Using touch screen gesturesOne-finger slide Pinching/stretching TappingRotating select models only Right-edge swipe Edge swipesLeft-edge swipe Top-edge swipe and bottom-edge swipe Using the digitizer pen select models onlyIdentifying the pen components Holding the penStoring the pen Using the on-screen keyboardUsing the keyboard Identifying the hot keys Using Windows shortcut keysDescription Using the embedded numeric keypad Using keypadsTurning the embedded numeric keypad on and off Using an optional external numeric keypadAudio Connecting speakersAdjusting the volume MultimediaChecking audio functions on the computer Connecting headphones and microphonesWebcams VGA VideoDisplayPort Connecting wired displays using MultiStream Transport Multimedia Shutting down the computer Power managementInitiating and exiting Sleep Setting power optionsUsing power-saving states Using the power meter and power settingsFactory-sealed battery Using battery powerSetting password protection on wakeup Maximizing battery discharge time Finding additional battery informationUsing Battery Check Displaying the remaining battery chargeConserving battery power Using external AC powerTesting an AC adapter Inserting a memory card Using memory card readersExternal cards and devices Removing a memory card Using smart cardsRemoving a smart card Using a USB deviceInserting a smart card Removing a USB device Using optional external devicesConnecting a USB device Using optional external drives External cards and devices Improving hard drive performance Using Disk DefragmenterDrives Handling drivesUsing Disk Cleanup Protecting the computer Using passwordsSecurity Password Function Setting passwords in WindowsManaging a Bios administrator password Setting passwords in Computer SetupEntering a Bios administrator password Managing a Computer Setup DriveLock passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Using Computer Setup Automatic DriveLockEntering an Automatic DriveLock password Removing Automatic DriveLock protection Using antivirus softwareUsing firewall software Locating the fingerprint reader Installing critical security updatesUsing HP Client Security Using the fingerprint reader select models onlySecurity Cleaning the display All-in-Ones or Notebooks MaintenanceCleaning your computer Cleaning proceduresCleaning the TouchPad, keyboard, or mouse Updating programs and drivers Using SoftPaq Download ManagerBacking up your information Backup and recoveryPerforming a system recovery Using the Windows recovery toolsUsing f11 recovery tools Using Windows operating system media purchased separately Using HP Software Setup Using Windows Refresh or Windows ResetNavigating and selecting in Computer Setup Using Computer SetupStarting Computer Setup Select Main Restore Defaults Restoring factory settings in Computer SetupDownloading a Bios update Updating the BiosDetermining the Bios version Synchronizing the tablet and keyboard Using MultiBootAbout the boot device order Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a new boot order in Computer SetupEntering MultiBoot Express preferences Using HP PC Hardware Diagnostics UefiSetting a MultiBoot Express prompt Diagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB devicePage Contacting support SupportLabels Operating environment SpecificationsInput power Specifications Traveling with the computer Appendix a Traveling with the computer Computer is unable to start up TroubleshootingTroubleshooting resources Resolving issuesAn external device is not working Software is functioning abnormallyComputer is on but not responding Computer is unusually warmMovie is not visible on an external display Wireless network connection is not workingDisc does not play Page Electrostatic discharge Appendix C Electrostatic discharge Index Symbols/NumericsMaintenance SIM