HP J3178A HP First Fax Retrieval Service, Additional HP Support Services, Location Phone Number

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HP FIRST Fax Retrieval Service

HP FIRST is an automated fax retrieval service that is available 24 hours a day, seven days a week. HP FIRST provides information on the following topics:

Product information

Troubleshooting instructions

Technical reviews and articles

Configuration information

To access HP FIRST, dial one of the following phone numbers:

Location

Phone Number

U.S. and Canada Only

Dial 1 (800) 333-1917 with your fax machine or touch-tone phone

 

and press 1.

Outside the U.S. and Canada

Dial 1 (208) 344-4809 from your fax machine and press 9.

 

 

To receive a list of currently available documents, enter document number 19941. The information you requested will be sent to you by return fax. For other countries, see http://www.hp.com/ cposupport/eschome.html.

Additional HP Support Services

In addition to the above services, you can purchase various HP telephone support services which provide you expert HP technical assistance:

Network Phone-In Support provides you support at an hourly rate. In the U.S., call 1-800-790-5544. In other countries, please contact your local HP Response Center to see if this service is available in your country.

HP SupportPack Comprehensive Network Support provides complete prob- lem resolution for medium to large interconnected local and wide area networks. Contact your HP Authorized Reseller or the nearest HP Sales and Support Office for more information.

HP offers other hardware support services. Please contact your reseller for more information.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CompuServe:

 

 

 

Go hpsys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lib 7.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Download j3178xx.exe

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Network Phone-In

1-800-790-5544

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Support (hourly):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Image 6
Contents HP AdvanceStack Switch 208/224 Management Module Page HP AdvanceStack Switch 208/224 Management Module Installation and Reference GuidePublication Number HP FTP Library Service HP Customer Support ServicesHow to get the latest software/agent firmware World Wide WebHP First Fax Retrieval Service Additional HP Support ServicesLocation Phone Number Contents Monitoring Switch Operation From the Console Spanning Tree Operation Viii Installing the Management Module Installing the Management ModuleInstalling Installing the Management Module Installation StepsAnti-Static Precautions Included PartsRemove the cover plate At Power On Removing the ModuleManagement Module Description OverviewManagement Module Description Management Module DescriptionModule Features Page Switch Console T eConnecting a Console to the Switch Switch ConsoleConnecting a PC or Terminal to the Console RS-232 Port Remote Console Connection Using a Modem and a PC Modem Cable Pin-Out How To Start a Console Session Starting and Ending a Console SessionHow To End a Console Session Main MenuMain Menu Features Screen Structure and Navigation Actions lineHow To Navigate in the Console TaskActionsUsing Password Security Level Actions PermittedCapabilities, also set an Operator password To set Manager and Operator passwordsTo Delete Password Protection To Recover from a Lost Manager PasswordTo Recover from a Lost Operator Password Select Delete Password ProtectionRebooting the Switch Reboot Switch Option in the Main Menu Switch ConsoleExample of a Configuration Change Requiring a Reboot How To Exit from the command prompt Advanced CommandsHow To Use the Advanced Commands Listing of Commands Available under Advanced CommandsPage Configuring the Switch From the Console Configuring the Switch From the ConsoleConfiguring Default values are shown in bracketsConfigurable Features How To Access the Switch ConfigurationSystem Configuration Configuring Configuring the Switch From the ConsolePort Configuration Example of the Port Configuration ScreenIPX Service Configuring the Switch From the Console Internet IP Service Using Bootp To manually configure the switch for IPTo configure the switch for Bootp Bootp Operation Where How To Configure the Switch for Snmp Communities Snmp CommunitiesSnmp Communities Add or Edit Screen Trap Receivers Serial Link Configuration 10. The Serial Link Configuration Screen Default ValuesConsole Configuration 11. The Console Configuration Screen Default ValuesSpanning Tree Configuration Press the Space bar to select Yes . This enables STP12. Example of the STP Configuration Screen 13. The Default Network Monitoring Configuration Screen Network Monitoring Port14. Example of Selecting a Monitoring Port Saving Configurations Page Monitoring Switch Operation From the Console Main Menu Data Type PurposeMonitoring Switch Operation From the Console Status and Counters MenuMonitoring Switch Information Example of Switch InformationPort Status Example of Port StatusPort Counters Example of Port CountersPort Counters Show Details Example of Port Counters Show DetailsAddress Table Example of the Address TablePort Address Table To use the port address tableExample of a Port Address Table for a Specific Port Spanning Tree STP Information Example of Spanning Tree Information10. Example of STP Port Information Operation and read the Ieee 802.1d standards documentEvent Log Severity Date Time System ModuleEvent Log Control Keys Key ActionSwitch Console Using Snmp To Monitor and Manage the Switch Snmp Management Features HP Proprietary MIBs includeSnmp Configuration Process Advanced Management Rmon Ease Support RmonTroubleshooting Troubleshooting Checking the Module LEDsStatus Description Problem/Solution Table Problem SolutionIP Configuration Errors Diagnostic TestsTesting the Switch and Management Module Testing the Switch’s Ports and the Links Troubleshooting Resetting the Switch Clearing Passwords on the Switch Console T eHP BBS Page Specifications EnvironmentalSpecifications Supported MibsRegulatory Statements Vcci Class 1 For Japan OnlyPage Modem Configuration At the switchEnd Modem Configuration At the user endFile Transfers Downloading an Operating SystemUsing Tftp To Download the OS File File TransfersWriting System Software to FLASH, Back Soon Using the SNMP-Based HP Download Manager Using the Switch-to-Switch DownloadUsing the Zmodem to Download the OS File Jumping to console codeTroubleshooting Tftp Downloads Figure C-3. Example of Message for Download FailureFile to be copied Transferring Switch Configurations Command FunctionConfiguration Zput config remotefile overwrite dos/unix Spanning Tree Operation Spanning Tree Protocol STPSpanning Tree Operation Index Clear button description …Defaultconfig IP/IPX MIB STP Tftp Page 5966-5228