HP Fast Recovery Solution XP SW manual Troubleshooting

Page 5

5 Troubleshooting	75
Troubleshooting	76
Checking logs	76
Troubleshooting checks		76
FRS error messages 78
Maintenance	78
Recovery 79
Terminating processes		80

Glossary 81

Index 85

Contents

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Image 5

Contents EVA4000 EVA6000 EVA8000 First edition July 2005 part number B9552-96006 Contents Configuration Troubleshooting Page Important firmware and software dependencies About this guideHelpful web sites Prerequisite informationHP storage web site Contact HP HP technical supportHP sales and authorized resellers Bold Document conventions and symbolsRevision history That USE of the Software is AT Your Sole RISK. HP Warranty statementAbout this guide Page Overview High availability using FRS FRS feature summaryDisk Array FRS overviewFunctional components Additional FRS capabilitiesHP FRS FRS ExchangeCopy terminology Volume Shadow Copy Service VSS‘ “ VSS process flowHP disk arrays HP VDS/VSS Hardware ProvidersPage Configuration Following figure shows a typical FRS configuration Typical FRS server configurationRequired hardware components Required software components Recovery ServerEVA 4000/6000/8000 Disk array with CV Workstation Production ServerImportant limitations Important general configuration notesImportant Exchange 2003 configuration notes Important performance issuesConfiguration summary Configure the Command View workstation as explained below Configuration detailsConfiguring the Command View workstation and software Configure production and recovery servers Adding FRS production and recovery hosts Configuring the EVA disk arrayAdding disk groups Page Configuration Page Installation Installing HP VSS HWP Installing FRS on recovery and production servers Page Installing integrity checking components Installing a permanent license before trial expiration Enabling the FRS license using AutoPassInstalling a permanent license after trial expiration AutoPass Import Passwords screen displaysPermanent license installation Page Instance count check Recovery server XML files To uninstall FRS with the CD Uninstalling FRSPage Using FRS Opening FRS Using FRSUsing the main window To expand a server instance Adding server instances Deleting server instances To create shadow copies of production LUNs Creating shadow copiesPage Troubleshooting copy failures Point-in-Time Recovery Executing an FRS recoveryRoll Forward Recovery Using FRS Page Using FRS Deleting old point-in-time copies Recovery log analysis Command line interface Available commands Microsoft Exchange Server Command usageCreating a point-in-time copy Deleting a point-in-time copyServer Listing the point-in-time copies\hpfrshpfrscli addcopy /exchange /server=evs1 /sg=sg1 Example commandsCreating a copy \hpfrshpfrscli listcopy /exchange /server=evs1 /sg=sg1 Listing copiesDeleting a copy Command line error codesIncorrect command line parameter entered by the user Page Troubleshooting Troubleshooting checks TroubleshootingVssadmin list providers Checking logsFRS does not recognize storage groups Maintenance FRS error messagesError ExplanationRecovery Message Terminating processesCluster CloneDifferential copy Disk arrayFailover Online backupFRS server MirrorPlex Recovery LUNProduction LUN SAN fabricVolume shadow copy VolumeSplit mirror SubsystemIndex SMA Index

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