HP Fast Recovery Solution XP SW manual HP technical support, HP sales and authorized resellers

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HP technical support

In North America, call technical support at 1-800-633-3600, available 24 hours a day, 7 days a week.

Outside North America, call technical support at the location nearest you. The HP web site lists telephone numbers for worldwide technical support at: http://www.hp.com/support. From this web site, select your country.

Collect the following information before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Applicable error messages

Operating system type and revision level

Detailed questions

For continuous quality improvement, calls may be recorded or monitored.

HP strongly recommends that customers sign up online using the Subscriber’s choice web site at http://www.hp.com/go/e-updates. Subscribing to this service provides you with email updates on the latest product enhancements, newest drivers, and firmware documentation updates as well as instant access to numerous other product resources.

HP sales and authorized resellers

To reach HP sales or find a local authorized reseller of HP products, call

1-800-282-6672 or visit the HP How To Buy web site:

http://welcome.hp.com/country/us/en/howtobuy.html

You can also find HP sales and resellers at http://www.hp.com. Click

Contact HP.

About this guide

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Contents EVA4000 EVA6000 EVA8000 First edition July 2005 part number B9552-96006 Contents Configuration Troubleshooting Page Important firmware and software dependencies About this guidePrerequisite information HP storage web siteHelpful web sites HP technical support HP sales and authorized resellersContact HP Bold Document conventions and symbolsRevision history That USE of the Software is AT Your Sole RISK. HP Warranty statementAbout this guide Page Overview High availability using FRS FRS feature summaryDisk Array FRS overviewFunctional components Additional FRS capabilitiesHP FRS FRS ExchangeCopy terminology Volume Shadow Copy Service VSS‘ “ VSS process flowHP disk arrays HP VDS/VSS Hardware ProvidersPage Configuration Following figure shows a typical FRS configuration Typical FRS server configurationRequired hardware components Required software components Recovery ServerEVA 4000/6000/8000 Disk array with CV Workstation Production ServerImportant limitations Important general configuration notesImportant Exchange 2003 configuration notes Important performance issuesConfiguration summary Configuration details Configuring the Command View workstation and softwareConfigure the Command View workstation as explained below Configure production and recovery servers Adding FRS production and recovery hosts Configuring the EVA disk arrayAdding disk groups Page Configuration Page Installation Installing HP VSS HWP Installing FRS on recovery and production servers Page Installing integrity checking components Installing a permanent license before trial expiration Enabling the FRS license using AutoPassInstalling a permanent license after trial expiration AutoPass Import Passwords screen displaysPermanent license installation Page Instance count check Recovery server XML files To uninstall FRS with the CD Uninstalling FRSPage Using FRS Opening FRS Using FRSUsing the main window To expand a server instance Adding server instances Deleting server instances To create shadow copies of production LUNs Creating shadow copiesPage Troubleshooting copy failures Executing an FRS recovery Roll Forward RecoveryPoint-in-Time Recovery Using FRS Page Using FRS Deleting old point-in-time copies Recovery log analysis Command line interface Available commands Microsoft Exchange Server Command usageCreating a point-in-time copy Deleting a point-in-time copyServer Listing the point-in-time copiesExample commands Creating a copy\hpfrshpfrscli addcopy /exchange /server=evs1 /sg=sg1 \hpfrshpfrscli listcopy /exchange /server=evs1 /sg=sg1 Listing copiesDeleting a copy Command line error codesIncorrect command line parameter entered by the user Page Troubleshooting Troubleshooting checks TroubleshootingVssadmin list providers Checking logsFRS does not recognize storage groups Maintenance FRS error messagesError ExplanationRecovery Message Terminating processesCluster CloneDifferential copy Disk arrayFailover Online backupFRS server MirrorPlex Recovery LUNProduction LUN SAN fabricVolume shadow copy VolumeSplit mirror SubsystemIndex SMA Index
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