HP Mobile Printing for Windows Mobile manual Get help with hp mobile printing

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Get help with hp mobile printing

If you experience problems, there are a variety of resources available to help you find an answer:

zGet help while using HP Mobile Printing. Tap Help on the Start menu to display the help topic for a specific feature.

zGo to the HP support Web site for user guides, product information, and FAQs. To access the HP support Web site, open a browser window and go to http://www.hp.com/support/pocketpcprint.

zContact HP Customer Support for assistance:

„Via e-mail at http://www.hp.com/support/pocketpcprint.

Click contact support. Follow the e-mail specific links to the HP product list “after you buy,” and then clicksoftware.

„By phone in the U.S. at (800) 474-6836 [1-800-HPINVENT].

„By phone outside the U.S., please use the regional HP Support numbers.

When contacting support via phone, you may be presented with a voice recognition system. Clearly state the name of the product, HP Mobile Printing for Pocket PC, to be routed to the correct support group. Otherwise, follow the phone-menu options and select Printing to be routed to the correct support group.

4 Chapter 1 Introduction

ENWW

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Contents Page Page Hp mobile printing for pocket pc User guide Trademark Credits Software License Terms No Warranty. Limitation of Liability Contents Troubleshooting Introduction About hp mobile printing for Pocket PCDirect Printing Features Direct PrintingGet help with hp mobile printing Get help with hp mobile printing Introduction Install hp mobile printing ‹ To install hp mobile printing‹ To uninstall hp mobile printing System tab, tap Remove ProgramsQuick look at hp mobile printing How to print an e-mail message ‹ To print a message and its attachmentsQuick look at hp mobile printing Getting started Creating a printer list About the printer listSupported printers and print settings Supported printersHP printers Supported printersCanon printers Epson printersSeries Add a printer ‹ To choose the type of printer„ Choose an infrared printer Choose an infrared printer ‹ To detect an infrared printerAdd a printer Enww ‹ To specify an infrared printer to use manually Enww My Printers screen appears with the added printer Choose a network printer ‹ To specify the printer to useAdd a printer Enww Choose a Bluetooth printer Prepare for Bluetooth printingAdd a Bluetooth printer ‹ To choose the type of Bluetooth printerFor iPAQs with integrated Bluetooth Enww Add a printer For other Bluetooth-enabled Pocket PCs ‹ To specify the printer to use Remove a printer ‹ To remove a printerRemove a printer Creating a printer list Printing Mail PrintingPrint a message or attachment ‹ To open and print a messageMail Printing ‹ To view and print an attachment Mail Printing ‹ To print quickly from the message list Download an attachment using Inbox Download icon next to check boxNo download icon What the file icons mean File Printing Supported file formatsPrint a file ‹ To browse folders and print a file‹ To view and print a file ‹ To view and print files in File Explorer ‹ To view and print attachments in Inbox ‹ To print from a ClearVue viewerPrint from Calendar, Contacts, and Tasks ‹ To print details of selected itemsEnww ‹ To change print settings Choose print optionsView print status View the status of current jobs ‹ To view the status of current jobsView print status Cancel printing Clear past job entries‹ To clear past job entries ‹ To cancel printing Change logging levelsChoose content transformation preferences ‹ To change logging levelsConfigure the printer ‹ To choose content transformation preferences‹ To configure the printer View Print Manager Information ‹ To view Print Manager information Printing Troubleshooting Printing problemsUnable to open network folder in HP Mobile Printing Unable to print to a Bluetooth printer Select Add a Bluetooth printer, and then tap Next Tap Start, and then tap HP Mobile PrintingTap Start, and then tap HP Mobile Printing Nothing prints and no error message is displayed See ClearVue product limitations ‹ To close open applicationsNetwork identification problem Set up Inbox ‹ To set up an e-mail serviceEnww Set up Inbox Enww ‹ To send and receive messages Tap ConnectClearVue Suite compatibility ClearVue product limitations ClearVue PresentationClearVue Document Page Hewlett-Packard Development Company, L.P Edition 2 11/2003
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