HP Matrix Operating Environment Software manual

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Applications not visible in Application Discovery screens

1.Confirm that your user login has the appropriate permissions on the host where the application resides, including appropriate user authorization on System Insight Manager.

2.Check that the application is not hidden from view in the application table.

Tables that list applications are preceded by the 'Application Visibility' drop-down that lets you toggle to Show hidden apps. Select this option and scan the table for your application.

Also, check that no filters are in operation in the table. (If one or more filters have been applied to the table, they are listed on the right in the dark gray table header bar.) To remove current filters, right-click anywhere on the table, and select Clear all filters.

If you cannot find the application, Application Discovery is not currently recognizing the application as matched to a template.

3.Check that Application Discovery is showing that the discovery ratio is 100%.

a.Click the following tabs in Application Discovery: Admin/Config, then Discovery.

b.Find the following column headings in the data table on this screen. Check that the value for Discovery ratio is 100%.

When the discovery ratio is less than 100%, this may indicate that an inventory is still being taken for that host. Expect the warm-up period for completing the process inventory to take about 20 minutes.

4.Check that templates that you have defined are done correctly and do not conflict with other template definitions. (See My application does not appear in the “Applications effected...” table. Why? (page 25) for more information.)

5.Check that any usage of regular expression syntax in the defining application template is correct.

Application Discovery recognizes regular expressions constructed using Perl 5 or POSIX syntax and semantics.

To learn how to review and change application template attributes, see “Change application template values” (page 24)

6.Check that any string or regular expression used in the executable path field of the defining application template describes the desired running process.

Application Discovery differs from Global Workload Manager (gWLM) in how it matches user input data to discovered applications. gWLM uses a combination of a fully qualified path and retrieved inode information to find a process on one managed node. Application Discovery does not infer the location of running processes based on the presence or location of installed applications. For broader coverage of all running processes (not just those associated with installed software packages) within a network of machines, Application Discovery matches strings and regular expressions exactly when comparing templates to running processes.

It may help to think of the difference between AD and gWLM this way:

In AD, an executable and arg[0] are compared directly to one another to make a match.

In gWLM, the inode of an executable and the inode of arg[0] are compared to one another to make a match.

Data missing in Application Discovery screens

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Contents Application Discovery 7.2 User Guide Page Contents Support and other resources TroubleshootingConfiguring the Wbem provider password Glossary Index Error messages Completing certificate exchangeDocumentation feedback Key to event attributesPage Introduction Features of Application DiscoveryIntroduction Application Discovery components Components and conceptsHow discovery works Refining Application DiscoveryUnderstand your current discovery state Discovery ratioRefine discovery by checking agent state Understanding application templatesRefine discovery by creating application templates Warm-up ratioUnderstanding server resource consumption How memory usage is calculatedUsed mem Page Using System Insight Manager to start the agent Procedures and examplesStarting the agent from the command line Starting Application DiscoveryUsing System Insight Manager to stop the AD agent Reconfigure a running agent from the command lineStopping the agent from the command line Checking agent stateWorking with data views Adjusting the user interfaceExplanation of agent states Set screen data refresh intervalSet color theme Change the data viewSet number of table rows Sort data in view tablesOther controls available from right-clicking on a view table Filter data in view tablesSet visibility for matched applications Navigate between viewsSet visibility for hosts on Application Discovery screens Set visibility for packages on Application Discovery screens Modifying the maximum size of an event listIntroduction to event settings in Application Discovery Setting event attributesSetting data polling interval Setting alert location Setting event severityManaging application templates Find an application templateChange application template values Create a new template Application identity and system scope fields Key to application template valuesUsr/sbin/biod OSver Separation rule fields and their descriptionsUser scope Create a process aggregation rule Create an application template ruleAggregation rule fields and their descriptions Managing application templates Procedures and examples Managing application templates Understanding the tables that show unmatched processes How to remove types from the aggregation ruleCheck unmatched processes to find application candidates Filling in the template separation rule fields Filling in the system scope fields using table dataFilling in the aggregation rule fields using table data Create an application workload in HP Matrix OE visualization Backing up Application Discovery files Page Errors in installation TroubleshootingData missing in Application Discovery screens Applications not visible in Application Discovery screens Host not visible in Application Discovery screens Data missing in Application Discovery screens Packages not visible in Application Discovery screens Page Go to /var/opt/amgr/procmaps UI Unable to connect to servermessages Errors in Application Discovery user interface operationJava UI exception message displays To fix this error, do one of the following On the managed nodes, run the command Subscription service How to contact HPSupport and other resources Information to collect before contacting HPRelated information HP authorized resellersDocuments ResourcesComputer output Typographic conventionsPage Documentation feedback Page Page Options AmgrdNodaemon InstallationAuthors Amx -c AgentconfigOpt/amgr/bin/agentconfig Agentconfig file Opt/amgr/bin/amgrd Event types Key to event attributesEvent viewing locations Event severity typesAdditional event types specific to Application Discovery Error messages seen when trying to log Error messagesPage Introduction Completing certificate exchange from the command lineCompleting certificate exchange Completing certificate exchange Configuring the Wbem provider password Page Application GlossaryOperating system referred to as a guest OS See also system Wbem Index Agentwbemcleanup commandCmdline Path Pid scope Title
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Matrix Operating Environment Software specifications

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