HP Matrix Operating Environment Software manual Go to /var/opt/amgr/procmaps

Page 46

If you do not see this service, type cms_start from any directory in the Matrix Operating Environment installed drive. You must be logged in as Administrator on the CMS to initiate this command.

2.Check that the host is known to Application Discovery.

a.Click the following tabs in Application Discovery: Admin/Config, then Discovery.

b.Find the column heading “Host”. Hosts recognized by Application Discovery are listed here. If the host that you are looking for is not listed here, it may be that you need to deploy an agent on the host so that the host is recognized and inventoried by Application Discovery.

No 'by application' entry in HP Matrix OE visualization Workload Definition Criteria drop-down

1.Check that Application Discovery server is running on the CMS.

On HP-UX, type ps -elf grep amgrserver.jar on the command line of the CMS. You should see a Java process running the Application Discovery server.

If you do not see this Java process, type /opt/amgr/bin/cms_start . You must be logged in as user 'root' on the CMS to initiate this command.

On Microsoft Windows, type C:>net start on the command line of the CMS. You should see a service called Application Discovery in the list of running services.

If you do not see this service, type cms_start from any directory in the Matrix Operating Environment installed drive. You must be logged in as Administrator on the CMS to initiate this command.

2.Check that the host is known to Application Discovery.

a.Click the following tabs in Application Discovery: Admin/Config, then Discovery.

b.Find the column heading "Host". Hosts recognized by Application Discovery are listed here. If the host that you are looking for is not listed here, it may be that you need to deploy an agent on the host so that the host is recognized and inventoried by Application Discovery.

No indicators showing in HP Matrix OE visualization workload real-time utilization meters

This information applies to workloads associated with Application Discovery applications.

1.Check that the Application Discovery agent is running.

To check agent state, access Application Discovery (Tools→Integrated Consoles→v...) and select Admin/Config and then AD Agents tab. Locate the Agnt Stat and WBEM Stat columns in the “Hosts/Agents” table.

If the Application Discovery agent is installed, but is not running, click Configure →Matrix OE Agents →Start AD Agents and follow the instructions for selecting hosts and starting agents.

2.Check that Application Discovery agent is writing process maps for this workload on the managed system.

1.Log on to the managed system.

2.Go to /var/opt/amgr/procmaps .

3.Check for the existence of files. Note that file names are internally generated and do not have a logical correlation with user-known names; specifically there is no correlation to user-assigned workload names.

4.Check the file timestamps. If any file is more than 60 seconds old (this is already conservative), process maps are not being updated.

46 Troubleshooting

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Contents Application Discovery 7.2 User Guide Page Contents Troubleshooting Support and other resourcesDocumentation feedback Error messages Completing certificate exchangeConfiguring the Wbem provider password Glossary Index Key to event attributesPage Features of Application Discovery IntroductionIntroduction Components and concepts Application Discovery componentsUnderstand your current discovery state Refining Application DiscoveryHow discovery works Discovery ratioRefine discovery by creating application templates Understanding application templatesRefine discovery by checking agent state Warm-up ratioHow memory usage is calculated Understanding server resource consumptionUsed mem Page Starting the agent from the command line Procedures and examplesUsing System Insight Manager to start the agent Starting Application DiscoveryStopping the agent from the command line Reconfigure a running agent from the command lineUsing System Insight Manager to stop the AD agent Checking agent stateExplanation of agent states Adjusting the user interfaceWorking with data views Set screen data refresh intervalSet number of table rows Change the data viewSet color theme Sort data in view tablesFilter data in view tables Other controls available from right-clicking on a view tableSet visibility for hosts on Application Discovery screens Navigate between viewsSet visibility for matched applications Modifying the maximum size of an event list Set visibility for packages on Application Discovery screensSetting data polling interval Setting event attributesIntroduction to event settings in Application Discovery Managing application templates Setting event severitySetting alert location Find an application templateChange application template values Create a new template Key to application template values Application identity and system scope fieldsUsr/sbin/biod Separation rule fields and their descriptions OSverUser scope Aggregation rule fields and their descriptions Create an application template ruleCreate a process aggregation rule Managing application templates Procedures and examples Managing application templates Check unmatched processes to find application candidates How to remove types from the aggregation ruleUnderstanding the tables that show unmatched processes Filling in the aggregation rule fields using table data Filling in the system scope fields using table dataFilling in the template separation rule fields Create an application workload in HP Matrix OE visualization Backing up Application Discovery files Page Troubleshooting Errors in installationData missing in Application Discovery screens Applications not visible in Application Discovery screens Host not visible in Application Discovery screens Data missing in Application Discovery screens Packages not visible in Application Discovery screens Page Go to /var/opt/amgr/procmaps Errors in Application Discovery user interface operation UI Unable to connect to servermessagesJava UI exception message displays To fix this error, do one of the following On the managed nodes, run the command Support and other resources How to contact HPSubscription service Information to collect before contacting HPDocuments HP authorized resellersRelated information ResourcesTypographic conventions Computer outputPage Documentation feedback Page Page Amgrd OptionsInstallation NodaemonAuthors Agentconfig Amx -cOpt/amgr/bin/agentconfig Agentconfig file Opt/amgr/bin/amgrd Key to event attributes Event typesAdditional event types specific to Application Discovery Event severity typesEvent viewing locations Error messages Error messages seen when trying to logPage Completing certificate exchange Completing certificate exchange from the command lineIntroduction Completing certificate exchange Configuring the Wbem provider password Page Glossary ApplicationOperating system referred to as a guest OS See also system Wbem Agentwbemcleanup command IndexCmdline Path Pid scope Title
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Matrix Operating Environment Software specifications

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