HP Matrix Operating Environment Software manual

Page 45

•“Error message indicates Application Discovery server is not available” (page 45)

•“No “Applications” icon for system listed on HP Matrix OE visualization Visualization tab screen” (page 45)

•“No 'by application' entry in HP Matrix OE visualization Workload Definition Criteria drop-down” (page 46)

•“No indicators showing in HP Matrix OE visualization workload real-time utilization meters” (page 46)

Error message indicates Application Discovery server is not available

1.Application Discovery may not be correctly configured.

Run vseinitconfig -aon the command line to correct the configuration of Application Discovery. (See also vseinitconfig(1M).)

TIP: Alternatively, you can run I300appdisc.pl --aon the command line to limit the configuration change to Application Discovery.

To identify other configuration problems that may be affecting Application Discovery server, check the “Troubleshooting” notes in the Matrix Operating Environment help instructions, or use vseassist(1M).

2.Check that Application Discovery server is running on the CMS.

On HP-UX, type ps -elf grep amgrserver.jar on the command line of the CMS. You should see a Java process running the Application Discovery server.

If you do not see this Java process, type /opt/amgr/bin/cms_start . You must be logged in as user 'root' on the CMS to initiate this command.

On Microsoft Windows, type C:>net start on the command line of the CMS. You should see a service called Application Discovery in the list of running services.

If you do not see this service, type cms_start from any directory in the Matrix Operating Environment installed drive. You must be logged in as Administrator on the CMS to initiate this command.

No “Applications” icon for system listed on HP Matrix OE visualization Visualization tab screen

[The Application Discovery icon appears on a system shown on the Visualization tab when Application Discovery agent and server are running correctly and the host system is known to Application Discovery.]

1.Check that Application Discovery server is running on the CMS.

On HP-UX, type ps -elf grep amgrserver.jar on the command line of the CMS. You should see a Java process running the Application Discovery server.

If you do not see this Java process, type /opt/amgr/bin/cms_start . You must be logged in as user 'root' on the CMS to initiate this command.

On Microsoft Windows, type C:>net start on the command line of the CMS. You should see a service called Application Discovery in the list of running services.

Application errors in HP Matrix OE visualization workload screens 45

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Contents Application Discovery 7.2 User Guide Page Contents Support and other resources TroubleshootingConfiguring the Wbem provider password Glossary Index Error messages Completing certificate exchangeDocumentation feedback Key to event attributesPage Introduction Features of Application DiscoveryIntroduction Application Discovery components Components and conceptsHow discovery works Refining Application DiscoveryUnderstand your current discovery state Discovery ratioRefine discovery by checking agent state Understanding application templatesRefine discovery by creating application templates Warm-up ratioUnderstanding server resource consumption How memory usage is calculatedUsed mem Page Using System Insight Manager to start the agent Procedures and examplesStarting the agent from the command line Starting Application DiscoveryUsing System Insight Manager to stop the AD agent Reconfigure a running agent from the command lineStopping the agent from the command line Checking agent stateWorking with data views Adjusting the user interfaceExplanation of agent states Set screen data refresh intervalSet color theme Change the data viewSet number of table rows Sort data in view tablesOther controls available from right-clicking on a view table Filter data in view tablesNavigate between views Set visibility for hosts on Application Discovery screensSet visibility for matched applications Set visibility for packages on Application Discovery screens Modifying the maximum size of an event listSetting event attributes Setting data polling intervalIntroduction to event settings in Application Discovery Setting alert location Setting event severityManaging application templates Find an application templateChange application template values Create a new template Application identity and system scope fields Key to application template valuesUsr/sbin/biod OSver Separation rule fields and their descriptionsUser scope Create an application template rule Aggregation rule fields and their descriptionsCreate a process aggregation rule Managing application templates Procedures and examples Managing application templates How to remove types from the aggregation rule Check unmatched processes to find application candidatesUnderstanding the tables that show unmatched processes Filling in the system scope fields using table data Filling in the aggregation rule fields using table dataFilling in the template separation rule fields Create an application workload in HP Matrix OE visualization Backing up Application Discovery files Page Errors in installation TroubleshootingData missing in Application Discovery screens Applications not visible in Application Discovery screens Host not visible in Application Discovery screens Data missing in Application Discovery screens Packages not visible in Application Discovery screens Page Go to /var/opt/amgr/procmaps UI Unable to connect to servermessages Errors in Application Discovery user interface operationJava UI exception message displays To fix this error, do one of the following On the managed nodes, run the command Subscription service How to contact HPSupport and other resources Information to collect before contacting HPRelated information HP authorized resellersDocuments ResourcesComputer output Typographic conventionsPage Documentation feedback Page Page Options AmgrdNodaemon InstallationAuthors Amx -c AgentconfigOpt/amgr/bin/agentconfig Agentconfig file Opt/amgr/bin/amgrd Event types Key to event attributesEvent severity types Additional event types specific to Application DiscoveryEvent viewing locations Error messages seen when trying to log Error messagesPage Completing certificate exchange from the command line Completing certificate exchangeIntroduction Completing certificate exchange Configuring the Wbem provider password Page Application GlossaryOperating system referred to as a guest OS See also system Wbem Index Agentwbemcleanup commandCmdline Path Pid scope Title
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