HP Matrix Operating Environment Software manual To fix this error, do one of the following

Page 49

Keep in mind the following information:

•The 4.1, 6.x and 7.x agents do not require Application Discovery certificate exchange in order to secure server-agent communication between the agent and the server. In these versions, Application Discovery relies on standard authorizations that do not require an additional certificate exchange.

•The 4.0 agent does require Application Discovery certificate exchange. Therefore, certificate exchange must occur for the 6.x and 7.x server to communicate with a 4.0 agent.

NOTE: When you use the Insight managed system setup wizard to configure a managed system for the first time, the wizard will automatically install the 7.0 agent when Application Discovery is installed. Any managed nodes with 4.0 agents that are re-configured in the managed system setup wizard will also automatically be updated with the 7.0 agent. Version 4.1 agents are not automatically updated by the managed system setup wizard.

You can update a 4.1 agent by using the install option. While running through the steps in managed system setup wizard, you get a screen with two options “install” and “do not install”, by default the “do not install” option is chosen. If you select the “install” option the new agent will be installed.

If you find that you have version 4.0 agents within your computing network, and you suspect that there are problems in the agent-server communication, the following troubleshooting information may be helpful.

•If you are running a version 4.0 Application Discovery agent on a managed node (or on a CMS server on HP-UX), check that the Application Discovery agent certificate has been installed on the managed node (or CMS server).

Type the following on the command line of the system of concern:

#ls /var/opt/amgr/ssl/agent_cert.pem /var/opt/amgr/ssl/agent_cert.pem

If agent_cert.pem is not listed, you can create the certificate by typing the following on the command line:

#/opt/amgr/bin/make_agent_cert Host name is xyz.cup.hp.com

...

Finished agent certificate creation.

See Appendix D (page 67). The Application Discovery agent starts running (and begins sending data to the Application Discovery server) on completion of the certificate exchange.

Have you recently restored or removed and reinstalled the CMS? :

A restore or removal of the central management server also removes the certificate recognition previously established between Application Discovery server on the CMS and older Application Discovery agents on managed nodes. This relationship must be re-established when the CMS is reinstalled or restored by completing the Application Discovery certificate exchange .

•If you are running a version 4.0 Application Discovery agent on a managed node (or on a CMS server on HP-UX), check that the “Application Discovery agent accessible” event action is set to 'Show in AD'.

To check the settings for event actions, click the Admin/Config tab, then the Events tab.

•If you are updating Matrix Operating Environment in an environment that includes Linux managed nodes, check that the Application Discovery agent updated to the latest version on the Linux managed nodes.

You will know this step is necessary when starting the AD agents fails with the following error:

Missing directory /var/opt/amgr/ssl

To fix this error, do one of the following:

Errors due to incompatibilities between different versions of Application Discovery agents and servers 49

Page 48 Page 50
Image 49
Page 48 Page 50
Contents Application Discovery 7.2 User Guide Page Contents Support and other resources TroubleshootingConfiguring the Wbem provider password Glossary Index Error messages Completing certificate exchangeDocumentation feedback Key to event attributesPage Introduction Features of Application DiscoveryIntroduction Application Discovery components Components and conceptsHow discovery works Refining Application DiscoveryUnderstand your current discovery state Discovery ratioRefine discovery by checking agent state Understanding application templatesRefine discovery by creating application templates Warm-up ratioUnderstanding server resource consumption How memory usage is calculatedUsed mem Page Using System Insight Manager to start the agent Procedures and examplesStarting the agent from the command line Starting Application DiscoveryUsing System Insight Manager to stop the AD agent Reconfigure a running agent from the command lineStopping the agent from the command line Checking agent stateWorking with data views Adjusting the user interfaceExplanation of agent states Set screen data refresh intervalSet color theme Change the data viewSet number of table rows Sort data in view tablesOther controls available from right-clicking on a view table Filter data in view tablesSet visibility for hosts on Application Discovery screens Navigate between viewsSet visibility for matched applications Set visibility for packages on Application Discovery screens Modifying the maximum size of an event listSetting data polling interval Setting event attributesIntroduction to event settings in Application Discovery Setting alert location Setting event severityManaging application templates Find an application templateChange application template values Create a new template Application identity and system scope fields Key to application template valuesUsr/sbin/biod OSver Separation rule fields and their descriptionsUser scope Aggregation rule fields and their descriptions Create an application template ruleCreate a process aggregation rule Managing application templates Procedures and examples Managing application templates Check unmatched processes to find application candidates How to remove types from the aggregation ruleUnderstanding the tables that show unmatched processes Filling in the aggregation rule fields using table data Filling in the system scope fields using table dataFilling in the template separation rule fields Create an application workload in HP Matrix OE visualization Backing up Application Discovery files Page Errors in installation TroubleshootingData missing in Application Discovery screens Applications not visible in Application Discovery screens Host not visible in Application Discovery screens Data missing in Application Discovery screens Packages not visible in Application Discovery screens Page Go to /var/opt/amgr/procmaps UI Unable to connect to servermessages Errors in Application Discovery user interface operationJava UI exception message displays To fix this error, do one of the following On the managed nodes, run the command Subscription service How to contact HPSupport and other resources Information to collect before contacting HPRelated information HP authorized resellersDocuments ResourcesComputer output Typographic conventionsPage Documentation feedback Page Page Options AmgrdNodaemon InstallationAuthors Amx -c AgentconfigOpt/amgr/bin/agentconfig Agentconfig file Opt/amgr/bin/amgrd Event types Key to event attributesAdditional event types specific to Application Discovery Event severity typesEvent viewing locations Error messages seen when trying to log Error messagesPage Completing certificate exchange Completing certificate exchange from the command lineIntroduction Completing certificate exchange Configuring the Wbem provider password Page Application GlossaryOperating system referred to as a guest OS See also system Wbem Index Agentwbemcleanup commandCmdline Path Pid scope Title
Related manuals
Manual 111 pages 21.04 Kb Manual 12 pages 7.25 Kb

Matrix Operating Environment Software specifications

HP Matrix Operating Environment (MOE) is an innovative software platform designed to deliver efficient management and orchestration of IT resources across physical, virtual, and cloud infrastructures. It provides a comprehensive solution for organizations that require a robust and flexible environment to manage their IT operations seamlessly.

One of the main features of HP MOE is its ability to optimize resource utilization by automating the provisioning and management of infrastructure components. This includes the ability to rapidly deploy servers, storage, and networking resources in a manner that meets the dynamic needs of modern businesses. This automation significantly reduces the time and effort required for manual configurations, enabling IT teams to focus on strategic initiatives rather than routine tasks.

The software offers a unified management interface that provides visibility into the entire IT environment. Users can monitor performance metrics, track resource allocation, and manage workflows through a single dashboard. This centralized control not only simplifies operations but also enhances decision-making capabilities by providing real-time insights into system health and performance.

Another critical characteristic of HP MOE is its support for both physical and virtual resources. The platform is designed to seamlessly integrate with existing infrastructure, making it easier for organizations to adopt virtualization and hybrid cloud strategies. Its compatibility with industry-standard hypervisors allows businesses to leverage their current investments while taking advantage of the benefits of virtualization.

HP MOE incorporates advanced technologies such as automation scripts, APIs, and tools for workload balancing. This technological backbone enables organizations to implement elasticity in their environments, allowing them to scale resources up or down based on demand. The software also supports a service-oriented architecture, facilitating integration with other enterprise applications and systems.

Security is a top priority in the design of HP MOE. The software provides robust security features that ensure data integrity and protect against unauthorized access. This includes role-based access controls, encryption, and compliance reporting, all of which contribute to a secure operating environment.

In summary, HP Matrix Operating Environment Software is a powerful solution that addresses the complexities of managing modern IT resources. Its key features include automation, unified management, support for physical and virtual environments, and strong security measures. With its ability to enhance efficiency and streamline operations, HP MOE is an essential tool for organizations looking to stay competitive in an increasingly digital landscape.
Top Page Image Contents