HP ID5226N, ID5286N manual Fixing Problems, Maintaining the Television, Forgotten Passwords

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5 Fixing Problems

Maintaining the Television

The television is designed to require very little maintenance. For best performance, keep the television clean, and replace the lamp module when the television displays a warning message.

Cleaning the Television

Keep the television clean as follows:

Keep the television in an area free from excessive dust and dirt. You cannot clean any of the television’s internal surfaces.

Wipe the screen and case with a soft, dry cloth. Do not use water, polish, solvent, or other substances.

Use a vacuum cleaner to clean dust from the air vents on the back and sides of the television. Do this at least yearly, or more often if there is visible accumulation.

Forgotten Passwords

If you have parental controls set on your television and forget your password, turn off the television. Then press the following sequence of six buttons on the remote control: Menu, 000, OK, power. This allows access to the Lock menu without entering a password, but only until you turn off the television. You must create a new password before you can change lock settings or view blocked programs.

Replacing the Lamp Module

As the television operates over time, its lamp module gradually becomes less bright and more susceptible to breakage. You can install a new lamp module anytime to bring the television up to factory-fresh brightness. We recommend replacing the lamp module after approximately 6000 hours of service.

HP replacement lamp: L21 14A

CAUTION: We recommend that the lamp be exchanged at or before the end of the lamp’s rated life

6000 hours of use — because after that, the risk of the lamp rupturing could increase. High-temperature glass fragments from a ruptured bulb can cause injury, fire, or damage to property.

CAUTION: Replacing the lamp module requires special considerations:

Carefully read the complete instructions for “Replacing the Lamp Module” in this Section 5 before replacing the lamp module.

To reduce the risk of injury, use extreme care when removing the lamp module, because broken glass might be present.

The lamp contains a small amount of mercury. If the lamp breaks, adequately ventilate the area where the breakage occurred, discard any nearby food and drink, and thoroughly clean the table surface around the television. Wash your hands after cleaning the area or handling a broken lamp. Disposal of this lamp might be regulated because of environmental considerations.

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Contents Page Page General Terms Hardware Limited WarrantyNew Refurbished Exclusive Remedy ExclusionsLimitation of Liability Types of Warranty Service Limited Warranty PeriodIn-Home Warranty Service Advanced Unit Replacement Warranty Service Carry-in Warranty ServiceCustomer Self Repair Warranty Service Contacting HPObtaining a Warranty Upgrade InstallationRegister Now Protect Your InvestmentViii Safety Markings and Warnings TV Stand TS-5220/TS-5226 Important Safety Instructions SymbolsSymbol Purpose Xii Xiii Item Description Mercury Safety Safety InformationRegulatory Information Responsible PartyXvi Table of Contents Turning Off the Television Specifications Xix Page Unpackaging and Carrying the Television Features Setting Up the TelevisionWhat’s in the Box? Setting Up Your Television The Basics AccessoriesPlanning Your Layout Planning Your System Setup Installing Batteries in the Remote ControlPlanning for Other Equipment Back Panel Available ConnectionsRight Side Panel FunctionHighest quality Choosing and Locating Your Video ConnectionsAudio Output Jacks Choosing and Locating Your Audio ConnectionsDVI Audio Input Jacks Hdmi Connection Choosing and Completing Your Video ConnectionsDVI-to-HDMI Connection Component-Video YPbPr Connection Video ConnectionComposite-Video Connection Connecting Your Other EquipmentOther equipment connections To connect this equipment See Antenna and Cable Antenna OnlyTo do this Do this Cable with Set-Top Cable Box Standard CableSatellite Receiver Cable Out Cable with Cable Box/DVRCable Box and VCR/DVR Satellite Receiver and VCR/DVR Audio Stereo Sound System DVD Player or Video Gaming DevicePress Menu and go to Sound Internal Speakers Audio Surround Sound or AV ReceiverWhat is a CableCARD Module? Using a CableCARD ModuleComputer Plugging in the Power Cord Installing a CableCARD ModuleTurning the Television On and Off Turning on the Television Turning Off the Television Completing the Basic SetupFinding Your Available Channels Time zone Setting the Time and DateAbout Picture Viewer Using the Photo ViewerInserting Your Memory Card Into the Television Removing a Memory CardTagging and Untagging Pictures Browsing PicturesViewing a Slideshow Printing Pictures Connecting the PrinterSetting Description Adjusting Photo Viewer SettingsPrinting all tagged photos Clearing the print queueProblem Troubleshooting ProblemsReally large image is shown Watching Television Overview of the Remote ControlChanging the Channel Using Your Remote ControlPress Picture Viewing Closed Captions Adjusting the VolumeDual mode Using Dual Picture ModeSelecting a Video Source Press Menu , then go to Source Dual pictureChanging Your Password Setting Permission LevelsSetting a Simple Lock Applying Parental ControlsRating Systems Adjusting the Size Aspect of the Picture Adjusting the TelevisionAdjusting the Picture for Best Color Type of picture Resulting viewsAdjusting Sound Settings Adjusting Other Picture SettingsCustomizing Your Channels and Sources Adding or Deleting a ChannelSetting Up Favorite Channels Using the On-Screen MenuChanging Settings Using the Menu Picture MenuSound Menu Advanced Picture MenuSource Menu DTV CC Setup MenuAdjusting the Television Forgotten Passwords Fixing ProblemsCleaning the Television Maintaining the TelevisionFixing Problems Replacing the LED Module Fixing Problems Contacting HP Technical Support Support and RepairHP Documentation HP Technical Support HP Telephone SupportFor Repair Service Reference Information SpecificationsIDB5220N Lamp ID5226N Lamp ID5286N LED Reference Information