HP 7000 manual Find the device model number, Accessibility, Visual

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Resource

Printer status report

Print quality diagnostic page

HP Web sites

HP telephone support

HP Solution Center (Windows)

Description

Device information:

Product name

Model number

Serial number

Firmware version number

Number of pages printed from the tray and accessories

Printing supply status

Diagnoses issues affecting print quality and helps you decide whether to run any maintenance services to improve the print quality of your printouts.

Provide the latest printer software, and product and support information.

Lists information to contact HP.

Allows you to change device settings, order supplies, start, and access the onscreen Help. Depending on the devices you have installed, the HP Solution Center provides additional features, such as access to the HP photo and imaging software. For more information, see Use the HP Solution Center (Windows).

Location

For more information, see Understand the printer status page.

For more information, see Print and evaluate a print quality report.

www.hp.com/support

www.hp.com

For more information, see Obtain HP telephone support.

Typically installed with the device software.

Find the device model number

In addition to the model name that appears on the front of the device, this device has a specific model number. You can use this number to help determine which supplies are available for your product, as well as when obtaining support.

The model number is printed on a label located inside the device, near the ink cartridges area.

Accessibility

The device provides a number of features that make it accessible for people with disabilities.

Visual

Accessibility 7

Image 11
Contents Officejet Page HP Officejet 7000 E809 Wide Format printer Acknowledgements Safety informationCopyright information Hewlett-Packard Company noticesContents Maintain and troubleshoot Contents HP supplies Support and warrantyControl-panel lights reference Regulatory information Device specificationsFind other resources for the product Get startedVisual AccessibilityFind the device model number Support Understand the device partsFront view MobilityControl panel Back view Connection informationTurn off the device Eco-Tips Recommended papers for printing Select print mediaPaper HP Photo Value PacksHP Everyday Photo Paper Tips for selecting and using print mediaRecommended papers for photo printing HP Advanced Photo PaperTransparencies Understand specifications for supported mediaCards and envelopes Photo mediaMedia size Standard media sizes Understand supported sizesMedia size Understand supported media types and weightsMedia Left Right Top Bottom Margin Set minimum marginsLoad input tray Load mediaChange print settings Click Start, then click Printers or Printers and Faxes. Or To change default settings for all future jobs WindowsTo change settings Mac OS Print on special and custom-sized mediaClick Manage Custom Sizes in the Paper Size pull-down menu Print borderlessTo print a borderless document Windows To print on special or custom-sized media Mac OSOpen the Paper Type/Quality panel Click Properties, Setup, or PreferencesPrint a Web page Windows only To print a borderless document Mac OSTo print a Web Cancel a print jobMac OS Manage the deviceWindows Monitor the device Administer the deviceEmbedded Web server Use device management toolsTo open the embedded Web server Embedded Web server pages Toolbox WindowsToolbox tabs Open the ToolboxNetwork Toolbox Use the HP Solution Center WindowsTo open the HP Solution Center HP Utility Mac OSHP Utility Understand the printer statusOpen the HP Utility To open the HP Utility To print the Printer Status Understand the network configuration status report Direct connection Configure the device WindowsTo connect the device before installing the software To share the device on a locally shared network Network connectionInstall the device software on client computers Install the device on a networkSelect Network Printer or Network Printer Server Configure the device Mac OSTo install the software for network or direct connection To share the device on a locally shared networkTo share the device among computers Configure your firewall to work with HP devices Windows onlyPrinting Advanced firewall informationIncoming UDP ports 137, 138, 161 Uninstall and reinstall the software Double-clickHewlett-Packard To uninstall from a Macintosh computerInformation on ink cartridges and the printhead Work with ink cartridgesRelated topics Check the estimated ink levelsTo replace the ink cartridges Replace the ink cartridgesChapter Usage information collection To turn off usage information collection Print and evaluate a print quality reportTo print a print quality report Ink Levels To evaluate the Print Quality DiagnosticRagged, irregularly streaked, or faded bars Good color barsExample of Bad Color Bars Top black bar is ragged on one end Bar colors are not uniform Regular white streaks in the barsAlignment Patterns Large Black Font TextIf you see no defects Troubleshooting tips and resourcesDevice takes a long time to print Solve printing problemsDevice shuts down unexpectedly Something on the page is missing or incorrect Blank or partial page printedCheck how the media is loaded Print troubleshootingPlacement of the text or graphics is wrong Check the page-orientation settingProduct is not responding Envelopes print incorrectlySolution 4 Check the printer driver status Solution 1 Turn on the productSolution 2 Load paper in the input tray Solution 3 Select the correct printerSolution 8 Make sure the print carriage can move freely Solution 6 Remove all cancelled print jobs from the queueSolution 7 Clear the paper jam Product prints meaningless characters Solution 10 Restart the productSolution 1 Restart the product Solution 2 Print a previously saved version of the documentNothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order Solution 3 Load the stack of paper correctly Solution 1 Check the printer marginsTo check your margin settings Solution 2 Verify the paper size settingTo preview the print layout Solution 1 Check the margin settingsSolution 2 Check the layout of the document Text or graphics are cut off at the edgeBlank page came out while printing Solution 3 Load the stack of papers correctlySolution 4 Try printing with borders Solution 4 Clean the printhead Print quality troubleshootingSolution 3 Check the ink levels Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input traySolution 4 Check the ink levels Solution 3 Check the paper typeSolution 7 Clean the printhead Solution 5 Check the print settingsSolution 6 Align the printhead Ink is not filling the text or graphics completely Solution 8 Contact HP supportSolution 5 Clean the printhead Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 4 Check the paper typeSolution 1 Check the paper type Solution 6 Contact HP supportSolution 2 Check your print settings Solution 2 Use a higher print quality settingSolution 3 Rotate the image Solution 1 Make sure the paper is loaded correctlySolution 4 Align the printhead Printouts are faded or have dull colors Solution 1 Check the print settingsSolution 2 Check the paper type Printouts seem blurry or fuzzy Solution 5 Contact HP supportSolution 3 Print the image in a smaller size Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loadedPrintouts are slanted or skewed Ink streaks on the back of the paper Solution 1 Print on a page of plain paperTo remove excess ink using plain paper Solution 2 Wait while the ink driesSolution 4 Clean the rollers Solution 2 Make sure the paper is loaded correctlyPoor black text Solution 5 Check for a paper jamSolution 6 Service the product Solution 1 Wait before you attempt to reprintSolution 3 Align the printhead Solution 2 Use TrueType or OpenType fontsProduct prints slowly Advanced printhead maintenanceSolution 1 Use a lower print quality setting Solution 3 Contact HP supportTo clean the printhead from the Printer Toolbox Windows To clean the printhead from the control panelTo align the printhead from the control panel To clean the printhead from the Toolbox Mac OSTo clean the printhead from the embedded Web server Align the printheadMedia is not picked up from a tray Solve paper-feed problemsTo align the printhead from the embedded Web server Media is not supported for the printer or trayEmbedded Web server cannot be opened Solve device management problemsCheck the device IP address Solve network problemsGeneral network troubleshooting Hardware installation suggestions Troubleshoot installation issuesMake sure the ink cartridges are properly installed Check the computer system Software installation suggestionsSolve network problems Verify installation preliminariesClear jams To reset the devices network settingsTo clear a jam Clear a jam in the deviceTips for avoiding jams Incompatible Printhead Errors WindowsPrinthead problem and advanced printhead maintenance Advanced printhead maintenance To reinstall the printhead Printhead problem The following printhead has a problemChapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Alert Ink Service Capacity WarningFollowing cartridge appears to be missing or damaged Cartridge ProblemFollowing cartridge has a problem Ink system failurePrinter is out of paper Paper MismatchCartridge cradle cannot move Paper JamDocument failed to print Ink Service Capacity WarningPrinter Offline Printer PausedFollowing cartridges are previously used General printer errorPreviously used genuine HP cartridge Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on Ink cartridges HP suppliesHP media Support and warranty Support process Before you callPhone support period HP support by phoneDQGHUH3UHLVHJHOWHQ Telephone support numbersModel number see Find the device model number Placing a callHewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Recycling program Material safety data sheetsPaper use PlasticsΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumptionAppendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P
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