HP 7000 manual

Page 144

troubleshooting 57 vertical streaks 80

print driver version 117 warranty 121

print quality smeared ink 69

print quality report 48 print settings

print quality 68 printer driver

settings 20 version 117 warranty 121 Printer Status page

print 33 printer status page

Korea 127

speed

LED indicator

troubleshoot print 55

statement 128

status

power cord, Japan 127

self-test diagnostic page 33

regulatory model

supplies 26

number 128

storage environment

toxic and hazardous

specifications 125

substance 127

supplies

release notes 6

ordering 114

replace ink cartridges 45

ordering online 114

reports

self-test diagnostic page 33

diagnostic 48

status 26

print quality 48

yields 123

printhead 85

support. See customer support

resolution

support process 117

print 125

system requirements 124

information on 32 printhead

clean 86 printhead, align 87 printheads

lights 108

ordering online 114 part numbers 114 warranty 121

printing

borderless (Mac OS X) 23 borderless (Windows) 22 cancel 24

settings 20

slow, troubleshoot 85 Web pages 23

problems print 57

processor specifications 123 product. See device

R

readme 6

rear access panel clearing jams 94 illustration 10

recycling

ink cartridges 130 program 130

regulatory information Declaration of

Conformity 129 environmental stewardship

program 130 FCC statement 126 Japan 127

S

safety information 3 serial number 33 Services tab, Toolbox

(Windows) 30 settings

administrator 26 printer driver 20 printing, default 21

setup

connection types 10 Windows 35 Windows networks 36

shipping the device 122 skew, troubleshoot

print 89

slow print, troubleshoot 55 smeared ink 69 software

connection types 10 installation (Mac OS X) 38 installation (Windows) 35 uninstalling (Windows) 41 warranty 121

Solution Center 31 sound pressure 125 specifications

acoustic emissions 125 electrical 125

media 15

network protocols 124 operating environment 125 physical 123

processor and memory 123 storage environment 125 system requirements 124

T

telephone customer support 117

temperature specifications 125 text

cut off 66 jagged 83 meaningless characters 61 not filled in 72

smooth fonts 83 troubleshoot 57 Toolbox (Windows)

about 29

administrator settings 27 Estimated Ink Level tab 30 opening 30

Services tab 30 transparencies 15 tray

capacity 17

media sizes supported 16 media types and weights

supported 17

trays capacities 17 clearing jams 94 loading paper 19 locating 8

media sizes supported 16 paper guides illustration 8 troubleshoot feeding 88

troubleshoot

blank pages printed 56 cut-off pages, incorrect text

or graphics placement 57 embedded Web server 89

140

Page 143 Page 145
Image 144
Page 143 Page 145
Contents Officejet Page HP Officejet 7000 E809 Wide Format printer Safety information Copyright informationHewlett-Packard Company notices AcknowledgementsContents Maintain and troubleshoot Contents Support and warranty Control-panel lights referenceHP supplies Device specifications Regulatory informationGet started Find other resources for the productAccessibility Find the device model numberVisual Understand the device parts Front viewMobility SupportControl panel Connection information Turn off the deviceBack view Eco-Tips Select print media Recommended papers for printingHP Photo Value Packs PaperTips for selecting and using print media Recommended papers for photo printingHP Advanced Photo Paper HP Everyday Photo PaperUnderstand specifications for supported media Cards and envelopesPhoto media TransparenciesUnderstand supported sizes Media size Standard media sizesUnderstand supported media types and weights Media sizeSet minimum margins Media Left Right Top Bottom MarginLoad media Load input trayChange print settings To change default settings for all future jobs Windows To change settings Mac OSPrint on special and custom-sized media Click Start, then click Printers or Printers and Faxes. OrPrint borderless To print a borderless document WindowsTo print on special or custom-sized media Mac OS Click Manage Custom Sizes in the Paper Size pull-down menuClick Properties, Setup, or Preferences Print a Web page Windows onlyTo print a borderless document Mac OS Open the Paper Type/Quality panelCancel a print job To print a WebManage the device WindowsMac OS Administer the device Monitor the deviceUse device management tools Embedded Web serverTo open the embedded Web server Toolbox Windows Embedded Web server pagesOpen the Toolbox Toolbox tabsUse the HP Solution Center Windows To open the HP Solution CenterHP Utility Mac OS Network ToolboxUnderstand the printer status Open the HP Utility To open the HP UtilityHP Utility To print the Printer Status Understand the network configuration status report Configure the device Windows To connect the device before installing the softwareDirect connection Network connection To share the device on a locally shared networkInstall the device on a network Install the device software on client computersConfigure the device Mac OS To install the software for network or direct connectionTo share the device on a locally shared network Select Network Printer or Network Printer ServerConfigure your firewall to work with HP devices Windows only To share the device among computersAdvanced firewall information Incoming UDP ports 137, 138, 161Printing Uninstall and reinstall the software To uninstall from a Macintosh computer Double-clickHewlett-PackardWork with ink cartridges Information on ink cartridges and the printheadCheck the estimated ink levels Related topicsReplace the ink cartridges To replace the ink cartridgesChapter Usage information collection Print and evaluate a print quality report To print a print quality reportTo turn off usage information collection To evaluate the Print Quality Diagnostic Ink LevelsGood color bars Ragged, irregularly streaked, or faded barsExample of Bad Color Bars Top black bar is ragged on one end Regular white streaks in the bars Bar colors are not uniformLarge Black Font Text Alignment PatternsTroubleshooting tips and resources If you see no defectsSolve printing problems Device shuts down unexpectedlyDevice takes a long time to print Blank or partial page printed Something on the page is missing or incorrectPrint troubleshooting Placement of the text or graphics is wrongCheck the page-orientation setting Check how the media is loadedEnvelopes print incorrectly Product is not respondingSolution 1 Turn on the product Solution 2 Load paper in the input traySolution 3 Select the correct printer Solution 4 Check the printer driver statusSolution 6 Remove all cancelled print jobs from the queue Solution 7 Clear the paper jamSolution 8 Make sure the print carriage can move freely Solution 10 Restart the product Solution 1 Restart the productSolution 2 Print a previously saved version of the document Product prints meaningless charactersNothing happens when I try to print Solution 4 Check the printer driver status Pages in my document came out in the wrong order Solution 1 Check the printer margins To check your margin settingsSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 1 Check the margin settings Solution 2 Check the layout of the documentText or graphics are cut off at the edge To preview the print layoutSolution 3 Load the stack of papers correctly Solution 4 Try printing with bordersBlank page came out while printing Print quality troubleshooting Solution 3 Check the ink levelsSolution 4 Clean the printhead Solution 2 Check the paper loaded in the input tray Wrong, inaccurate, or bleeding colorsSolution 3 Check the paper type Solution 4 Check the ink levelsSolution 5 Check the print settings Solution 6 Align the printheadSolution 7 Clean the printhead Solution 8 Contact HP support Ink is not filling the text or graphics completelySolution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 5 Clean the printheadSolution 6 Contact HP support Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imageSolution 1 Make sure the paper is loaded correctly Solution 2 Check your print settingsSolution 4 Align the printhead Solution 1 Check the print settings Solution 2 Check the paper typePrintouts are faded or have dull colors Solution 5 Contact HP support Printouts seem blurry or fuzzySolution 2 Use a higher quality image Solution 3 Print the image in a smaller sizeSolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewedPrintouts have vertical streaks Solution 1 Print on a page of plain paper To remove excess ink using plain paperSolution 2 Wait while the ink dries Ink streaks on the back of the paperSolution 2 Make sure the paper is loaded correctly Solution 4 Clean the rollersSolution 5 Check for a paper jam Solution 6 Service the productSolution 1 Wait before you attempt to reprint Poor black textSolution 2 Use TrueType or OpenType fonts Solution 3 Align the printheadAdvanced printhead maintenance Solution 1 Use a lower print quality settingSolution 3 Contact HP support Product prints slowlyTo clean the printhead from the control panel To clean the printhead from the Printer Toolbox WindowsTo clean the printhead from the Toolbox Mac OS To clean the printhead from the embedded Web serverAlign the printhead To align the printhead from the control panelSolve paper-feed problems To align the printhead from the embedded Web serverMedia is not supported for the printer or tray Media is not picked up from a traySolve device management problems Embedded Web server cannot be openedSolve network problems General network troubleshootingCheck the device IP address Troubleshoot installation issues Hardware installation suggestionsMake sure the ink cartridges are properly installed Software installation suggestions Solve network problemsVerify installation preliminaries Check the computer systemTo reset the devices network settings Clear jamsClear a jam in the device Tips for avoiding jamsTo clear a jam Errors Windows Printhead problem and advanced printhead maintenanceIncompatible Printhead Printhead problem The following printhead has a problem Advanced printhead maintenance To reinstall the printheadChapter To clean the printhead Chapter To clean the electrical contacts in the product Device Disconnected Ink Service Capacity Warning Ink AlertCartridge Problem Following cartridge has a problemInk system failure Following cartridge appears to be missing or damagedPaper Mismatch Cartridge cradle cannot movePaper Jam Printer is out of paperInk Service Capacity Warning Printer OfflinePrinter Paused Document failed to printGeneral printer error Previously used genuine HP cartridgeFollowing cartridges are previously used Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Chapter Light description/Light pattern Light description/Light pattern All lights are on HP supplies Ink cartridgesHP media Support and warranty Before you call Support processHP support by phone Phone support periodTelephone support numbers DQGHUH3UHLVHJHOWHQPlacing a call Model number see Find the device model numberHewlett-Packard limited warranty statement Ink cartridge warranty information Device specifications System requirements Print resolution Regulatory information Toxic and hazardous substance table 127 LED indicator statement Declaration of conformity Material safety data sheets Paper usePlastics Recycling programPower consumption Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή ΈνωσηAppendix D Regulatory information Third-party licenses OpenSSL Third-party licenses 135 ======================================================== SHA2 Index Page Page Page 142 Page Hewlett-Packard Development Company, L.P
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